Taco Bell

Reviews

• DB

  Dan Buckley

  3 days ago
  2.0
  Oh, Taco Bell, how far you've fallen. I've never expected much. The only thing that was reliable at Taco Bell was its general unreliability... I understand that there may be differences amongst the various franchises, but I assure you this. This Taco Bell is shooting itself in its own foot with optional technology prescribed by its corporate overlords. First it was AI ordering in the drive thru. You approach the speaker only to be accosted by a robowaiter yelling at 11/10. The order is incorrectly reiterated to you, and you just get frustrated enough to leave. This happened twice, and then I read that Taco Bell was rolling back on this in a few areas and bringing a real voice back to the speaker. So I go back today to give it a go. No more AI in the drive thru! Score! I ordered a throwback, the double decker, and I'm told I have to order it through the app while I'm in the drive thru. (Insert random unenthused "wut" gif here.) The irony in ordering a nostalgic throwback item only to be told that I have to order it through the app while I'm already in the drive thru! As the 90's would say.. Get real...
• BP

  Blake Peterson

  Nov 14, 2025
  1.0
  Place is terrible the customer service was terrible.Employees were just screaming and yelling in the back.I was at the counter for ten minutes, and nobody said a single word.Nobody walked over to try to help me worst taco bell ever
• CC

  Caleb Christoff

  Nov 12, 2025
  2.0
  I had placed a mobile order thru the Taco Bell app for in store pick up and upon arrival the door was locked, I didn’t think much since it was kind of late 9:45pm. I thought I would be able to just pick up my order through the drive thru, when I pulled through the drive thru I was told that they are only accepting DoorDash orders due to being short staffed (literally one DoorDash driver in the line other wise empty). I told the employee that I had placed a mobile order, and she refused to make the order because it was not DoorDash. I asked if she could cancel my order and I was told that the order wouldn’t go through and I would get a refund by the end of the night, which did not happen. After 4 days of trying to call the customer service line (whose hours are insane), I FINALLY got my refund process and should hopefully get it with 5 to 7 business days 😐
• MP

  Mariah Parker

  Nov 9, 2025
  1.0
  How many times are they going to tell me that I am unable to get the food I paid for through their own mobile app due to them only accepting door dash orders well before they even close?? It is getting very ridiculous I should be able to not only get the food that I paid for, but also when it’s ordered 3.5 hours before they even close. On top of that the women who delivered this information to me was very rude
• SM

  Saryah M

  Nov 5, 2025
  1.0
  When you specify to the person who is taking your order that you do not want anything spicy in your food and your food is hot as hell. What would do? Apparently that lady was in a hurry to go somewhere and totally ignored what I said. Wed 5 2025. 12h30 pm.

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