Taco Bell

3.5
1045 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 37500 Ford Road in Westland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
37500 Ford Road, Westland, MI
48185, United States

Hours

Reviews

3.5
1,045 reviews
5 stars
436
4 stars
190
3 stars
123
2 stars
66
1 star
230

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

While some reviews praised friendly staff and good service, others highlighted rude behavior and unprofessionalism.

Food Quality

Customers expressed mixed feelings about food quality, with some enjoying it while others complained about cold or poorly prepared items.

Kiosk Experience

The automated ordering kiosks received significant criticism for causing confusion and frustration among customers.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the kitchen and dining areas.
  • KC
    Kristina Cunmulaj
    Jan 3, 2026
    5.0
    Danny is extremely helpful every time I come into this location. Definitely the best customer service I’ve experienced around here.
  • QM
    Qu Mu
    Dec 18, 2025
    1.0
    I will not be eating at this Taco Bell anymore after tonight. I went in to order my food because I hate the AI at the drive through, I hate the kiosks too, I would perfer someone to take my order, give me a choice. I normally don't have a problem with the kiosk, but for some reason it wanted me to press more buttons after placing my order. I placed my order twice but both times it didn't show up at the register. I typed in my name and pressed confirm and walked away thought I was done. Wrong it wanted me to download the app, which I wasn't interested in and didn't pay no attention too. I know I could have pressed skip, but I had walked away thinking I was done. Long story short after my confusion with the machine, one lady rang me up in the back. But while my food was being prepared I witnessed another lady touch her hair with her gloves and then proceeded to wrap my food, I was too frustrated about the Kiosk I didn't say anything. I got home and threw it away. I just chucked it up as a lost. I also ordered the new confetti cookie freeze for my daughter, it made her sick instantly. This Taco Bell can have the one star only because the lady tried to make it right but that's just nasty the other worker touched her hair and then touched my food.
  • MW
    Mindy Waddle
    Dec 6, 2025
    1.0
    There food is always wrong they never get the order right. There shit looks old and stale. The sauce for the pizza is always to dark and taste burnt. The workers are always rude. Don't go there if your having a good day cause it wont be good no more after going there I promise you.
  • JB
    jessie bowersock
    Dec 6, 2025
    4.0
    Small taco bell. Excellent service. Pepsi machine and all sauces in accessible.
  • JW
    Jay White
    Dec 2, 2025
    5.0
    Whoever the lady was working the drive thru window at about 340 on 12/2/25 thank you for going above and beyond for my kids. My go to Taco Bell now ❤️❤️

Frequently Asked Questions About Taco Bell

What are the regular operating hours of Taco Bell at 37500 Ford Road in Westland?

Taco Bell at 37500 Ford Road is open Monday through Friday from 8:00 AM to 3:00 AM, Saturday from 8:30 AM to 3:00 AM, and Sunday from 8:00 AM to 3:00 AM.

Does this Taco Bell location have a drive-thru service and what are its hours?

Yes, the Westland Taco Bell has a drive-thru open Monday through Friday from 8:00 AM to 3:00 AM, Saturday from 8:30 AM to 3:00 AM, and Sunday from 8:00 AM to 3:00 AM.