QDOBA Mexican Eats

3.6
672 reviews

About

Mexican RestaurantRestaurantTaco RestaurantBurrito RestaurantTex-Mex RestaurantCatererFast Food RestaurantTake Out RestaurantBox Lunch SupplierLatin American Restaurant
QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

QDOBA Mexican Eats
36575 Warren Rd, Westland, MI
48185, United States

Hours

Reviews

3.6
672 reviews
5 stars
295
4 stars
125
3 stars
57
2 stars
46
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including dismissive attitudes and lack of basic customer service skills.

Food Quality

Many reviews highlighted issues with food quality, including small portion sizes, burnt or undercooked items, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables, floors, and bathrooms, contributing to a negative dining experience.

Management Issues

Customers expressed concerns about poor management, including lack of oversight and failure to address staff behavior and food quality problems.

Inconsistent Experiences

While some customers reported positive experiences with food and service, these were overshadowed by a significant number of negative reviews indicating a decline in overall quality.
  • GK
    Gary Kosten
    3 days ago
    2.0
    Been here a few times at 10:30am and the doors are locked. Today is one such day. I have to go elsewhere
  • AA
    A Alvey
    Nov 17, 2025
    5.0
    It was very good! I had the quesadilla my daughter had the taco's. Everything was very good. Very clean store.
  • BZ
    Branden Zielinski
    Oct 21, 2025
    1.0
    I got a bowl but I may have just ordered a cup. I was given a half scoop of everything I ordered and then was charged extra for another scoop of rice even though the first scoop wouldn’t feed a single mouse. Incredibly disappointing. This bowl isn’t even half way full while other locations have to squeeze the food in with the lid. I would not recommend going here if you are remotely hungry. Unfortunate.
  • AH
    Alexandra H
    Oct 20, 2025
    1.0
    My daughters, young ladies, went in to pick up our carry-out order. The woman smoking at the entrance immediately walked inside and began handling food without washing her hands. When my daughters politely mentioned their drinks needed to be changed and that rice was missing, she snapped, “What do you want now?” — frightening them. We got home to realize 2 of the kids meals were filled with Pico (not ordered). When I called, the manager said I could come back. After driving 30 minutes round-trip, the same woman (who identified herself as Amber) was standing at the register holding a cigarette. I calmly explained the orders were wrong, but she interrupted the young gentleman who was helping me, said “I made those, so what’s wrong?” and became loud and aggressive. When I said she was being rude — after already being rude to my daughters — she began yelling and cussing at me. I even asked the manager if I should call the police because I no longer felt safe. The manager allowed her to storm out, cursing, cigarette in hand. I was will say the younger gentleman did walk me to my car. After another 15 minutes home (45 minutes total), we discovered the kids’ meals contained barely any food. Issues: • Employee (Amber) smoking at the entrance customers must walk through • Unsanitary behavior: handled food immediately after smoking without handwashing • Rude and intimidating behavior toward children and customers • Cussing, yelling, and aggressive conduct inside the restaurant • Manager failed to act or address the situation My family has visited this location weekly and always loved the previous staff, but this experience felt unsafe, unprofessional, and unsanitary. We no longer feel comfortable returning.
  • NS
    Nick Spencer
    Oct 17, 2025
    2.0
    Upper management needs to get a handle on this store. We've been here a few times over the past couple of years and it has consistently gone downhill. The place always feels a little dirty, but this time was the worst; almost every table had bits of food on it, the floor looked dirty, and the bathroom was not the cleanest. Neither of the ladies had great attitudes, they flew through making their food, just so they could get done quicker to stare at their phones. My burrito bowl was now like a soup because of the bean juice. The girl at the cash register wasn't listening well and gave me the wrong salsa, then charged me for the burrito for the guy behind me. By the time we realized it, I had tapped my card (I know, stupid on my part). She just stood there and said sorry, and there was nothing she could do. Fortunately, the gentlemen have us some cash. I know these aren't high profile and high paying jobs, but you have a job you're getting paid to do... have a little integrity. Maybe clean some tables, the bathroom and the floor instead of staring at your phone. At the end of the day, it does come down to poor management... whether it's the staff manager, store manager, or owner... some greater oversight, and perhaps a jolt of integrity is needed.

Frequently Asked Questions About QDOBA Mexican Eats

Is this QDOBA open today?

QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.

What time does this QDOBA close?

To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.