Mexican RestaurantRestaurantTaco RestaurantBurrito RestaurantTex-Mex RestaurantCatererFast Food RestaurantTake Out RestaurantBox Lunch SupplierLatin American Restaurant
QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.
Numerous customers reported rude and unprofessional behavior from staff, including dismissive attitudes and lack of basic customer service skills.
Food Quality
Many reviews highlighted issues with food quality, including small portion sizes, burnt or undercooked items, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, floors, and bathrooms, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about poor management, including lack of oversight and failure to address staff behavior and food quality problems.
Inconsistent Experiences
While some customers reported positive experiences with food and service, these were overshadowed by a significant number of negative reviews indicating a decline in overall quality.
GK
Gary Kosten
3 days ago
2.0
Been here a few times at 10:30am and the doors are locked. Today is one such day. I have to go elsewhere
AA
A Alvey
Nov 17, 2025
5.0
It was very good! I had the quesadilla my daughter had the taco's. Everything was very good. Very clean store.
BZ
Branden Zielinski
Oct 21, 2025
1.0
I got a bowl but I may have just ordered a cup. I was given a half scoop of everything I ordered and then was charged extra for another scoop of rice even though the first scoop wouldn’t feed a single mouse. Incredibly disappointing. This bowl isn’t even half way full while other locations have to squeeze the food in with the lid. I would not recommend going here if you are remotely hungry. Unfortunate.
AH
Alexandra H
Oct 20, 2025
1.0
My daughters, young ladies, went in to pick up our carry-out order. The woman smoking at the entrance immediately walked inside and began handling food without washing her hands. When my daughters politely mentioned their drinks needed to be changed and that rice was missing, she snapped, “What do you want now?” — frightening them.
We got home to realize 2 of the kids meals were filled with Pico (not ordered). When I called, the manager said I could come back. After driving 30 minutes round-trip, the same woman (who identified herself as Amber) was standing at the register holding a cigarette. I calmly explained the orders were wrong, but she interrupted the young gentleman who was helping me, said “I made those, so what’s wrong?” and became loud and aggressive. When I said she was being rude — after already being rude to my daughters — she began yelling and cussing at me. I even asked the manager if I should call the police because I no longer felt safe. The manager allowed her to storm out, cursing, cigarette in hand. I was will say the younger gentleman did walk me to my car.
After another 15 minutes home (45 minutes total), we discovered the kids’ meals contained barely any food.
Issues:
• Employee (Amber) smoking at the entrance customers must walk through
• Unsanitary behavior: handled food immediately after smoking without handwashing
• Rude and intimidating behavior toward children and customers
• Cussing, yelling, and aggressive conduct inside the restaurant
• Manager failed to act or address the situation
My family has visited this location weekly and always loved the previous staff, but this experience felt unsafe, unprofessional, and unsanitary. We no longer feel comfortable returning.
NS
Nick Spencer
Oct 17, 2025
2.0
Upper management needs to get a handle on this store. We've been here a few times over the past couple of years and it has consistently gone downhill. The place always feels a little dirty, but this time was the worst; almost every table had bits of food on it, the floor looked dirty, and the bathroom was not the cleanest. Neither of the ladies had great attitudes, they flew through making their food, just so they could get done quicker to stare at their phones. My burrito bowl was now like a soup because of the bean juice. The girl at the cash register wasn't listening well and gave me the wrong salsa, then charged me for the burrito for the guy behind me. By the time we realized it, I had tapped my card (I know, stupid on my part). She just stood there and said sorry, and there was nothing she could do. Fortunately, the gentlemen have us some cash. I know these aren't high profile and high paying jobs, but you have a job you're getting paid to do... have a little integrity. Maybe clean some tables, the bathroom and the floor instead of staring at your phone. At the end of the day, it does come down to poor management... whether it's the staff manager, store manager, or owner... some greater oversight, and perhaps a jolt of integrity is needed.
Frequently Asked Questions About QDOBA Mexican Eats
Is this QDOBA open today?
QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.
What time does this QDOBA close?
To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.
Does this QDOBA offer takeout or to go?
Yes, this QDOBA offers takeout, to-go, and pickup orders. You can place your order through the QDOBA app or website by clicking on the "Order Now" button and selecting "Pickup." Choose your preferred pickup time and the location where you'd like to pick up your order. When the time comes, your meal should be ready and waiting for you to take it home!
What time does this QDOBA open?
QDOBA locations typically open around 10:30 am or 11:00 am, but hours may vary by location. To find out when this specific QDOBA opens for dine-in today or tomorrow, it's best to check our webpage or Google Maps listing for the most up-to-date information on our opening hours.
Does this QDOBA offer a gluten-free menu?
QDOBA offers gluten-friendly options but can't guarantee a gluten-free environment due to cross-contamination risks. Some gluten-friendly choices include salads, bowls and proteins. Ask the manager before ordering to check regarding any severe allergies.
Does this QDOBA offer vegan or vegetarian options?
QDOBA offers vegan and vegetarian options, including beans, rice, veggies, and various salsas. Vegans should avoid menu items including cheese and sour cream, but the Fajita Veggie Post-Workout Bowl is a perfect choice for anyone following a vegan lifestyle. Inform staff of dietary needs to minimize cross-contamination.
Does this QDOBA take reservations?
QDOBA doesn't take reservations, but instead caters to walk-ins for quick, casual dining. For large groups or special requests, call ahead to speak with the manager for arrangements.
Are restaurant jobs available at this QDOBA? If so, how much do they pay and what is the age limit?
"Yes, this QDOBA may have open job positions.
Check https://www.qdoba.com/join-the-qdoba-team for potential openings.
To apply for a job at QDOBA, visit our careers page. You can easily search and apply for various positions, from entry-level to management. Our careers portal provides detailed job descriptions, required qualifications, and the application process. Simply fill out the form for the desired position and submit it online. Good luck!"
Does this QDOBA offer delivery?
QDOBA offers delivery through the QDOBA app or through DoorDash and Uber Eats. Availability varies by location. Check our website or app for delivery options. Payments are made online; cash isn't accepted. Fees and minimums apply, with occasional promotions. Delivery radius and hours may differ from in-restaurant.
Does this QDOBA take Apple Pay, Google Pay, or Other Touch-Free Payments?
QDOBA accepts touch-free payments like Apple Pay and Google Pay at many locations, but availability varies. Check our website, app or and ask a team member for accepted methods. Note: Online orders may be limited to cards or gift cards. Confirm with the restaurant for current options.
Is this QDOBA open on Thanksgiving?
Most QDOBA restaurants are closed on Thanksgiving Day in the U.S. although there are some exceptions. We recommend calling your location ahead of time to confirm holiday hours.
Does this QDOBA offer a Keto or high-protein menu?
QDOBA offers keto-friendly meals like burrito bowls without rice or beans, adding protein, lettuce, salsa, cheese, and guac. Salads and taco bowls are low-carb choices. Guests can customize as they wish to accommodate keto or high-protein diets.
What are the regular opening hours of QDOBA Mexican Eats in Westland?
QDOBA Mexican Eats in Westland is open daily from 10:30 AM to 10:00 PM.
Is the Westland QDOBA location open on major holidays like Thanksgiving?
Most QDOBA locations, including the one in Westland, are closed on Thanksgiving Day, but it's best to call ahead to confirm.
Does QDOBA Mexican Eats in Westland offer takeout and delivery services?
Yes, QDOBA Westland offers takeout, in-store pickup, and delivery through their app and partners like DoorDash and Uber Eats, with availability depending on the location.
Can I use Apple Pay or Google Pay at the Westland QDOBA?
Many QDOBA locations accept touch-free payments like Apple Pay and Google Pay, but availability varies. It's best to confirm with the Westland location directly.
Does QDOBA in Westland provide options for vegan or vegetarian diets?
Yes, QDOBA offers vegan and vegetarian options including beans, rice, veggies, and various salsas. Inform staff of your dietary needs to minimize cross-contamination.
Is there a gluten-free menu available at QDOBA Mexican Eats Westland?
QDOBA offers gluten-friendly options but cannot guarantee a completely gluten-free environment due to cross-contamination risks.
Are there job opportunities available at QDOBA in Westland?
Yes, QDOBA may have job openings. You can find and apply for positions on their careers website at https://www.qdoba.com/join-the-qdoba-team.
What nearby places can customers visit in Westland before or after dining at QDOBA?
Customers can visit nearby places like Starbucks for coffee, Leo's Coney Island for casual dining, or get pampered at Northwest Nails and Pk Nails beauty salons.
How can nearby retail stores like AT&T be useful for visitors to QDOBA Westland?
Visitors can combine their trip to QDOBA with stops at nearby AT&T stores to handle mobile phone needs or retail shopping, making errands efficient.
Are there health and wellness options near QDOBA Mexican Eats in Westland?
Yes, nearby health-related businesses include Uptiv Health, Element Float Spa & Cryotherapy, Infinity Physical Therapy, and Aligned Chiropractic LLC, providing a variety of wellness services.