Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,658 reviews
5 stars
606
4 stars
364
3 stars
258
2 stars
123
1 star
307
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, particularly in the drive-thru, with some experiencing waits of 30 minutes or more.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
While some customers praised the freshness and quality of the food, others reported receiving cold or poorly prepared items.
Staff Performance
Feedback on staff varied, with some praising friendly and attentive service, while others noted rudeness and disorganization.
Cleanliness
The restaurant was generally described as clean, although some customers experienced issues with food quality and service that overshadowed this.
- JJJenna4 days ago5.0Big thanks to Nicky & Sherry! They were standing at the front ready to help, and their friendly assistance was greatly appreciated!
- ALAlex Livingston6 days ago1.0I was here 01-06-2026 at 5:38 PM and whoever is running the drive thru was extremely rude and disrespectful
- JBJames BolesJan 4, 20261.0Got sick from the food the last time I ate there.
- DLDebbie LynneDec 26, 20255.0This is probably the best McDonald's I've been to. In my experiences here, the service is good, the people are friendly, they get your order right and the food seems more fresh than some of the other restaurants.
- BHBrian HooverDec 19, 20251.0Are any restaurants fast anymore? I don't want to wait in line for 30min for a burger.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 31355 Joy Rd, Westland?
McDonald's at 31355 Joy Rd, Westland is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
What delivery options are available at McDonald's in Westland?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or via a mobile app?
Yes, you can order online through their delivery website or by using the McDonald's app available on both Apple and Android devices.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of food and services does this McDonald's provide?
This McDonald's serves fast food including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen yogurt. Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any convenience stores near this McDonald's?
Yes, 7-Eleven and a BP gas station with convenience stores are nearby, which can be useful for quick snacks or fuel before or after your meal.
Where can I find other fast food options near this McDonald's?
Nearby fast food alternatives include Little Caesars and Capt'n Nemo's of Westland, offering pizza and sandwiches respectively, great options if you're exploring local dining.
Are there any pharmacies or health-related services near the McDonald's?
CVS Pharmacy and Jenkins Merwin DO medical practice are close by, making it convenient to combine health errands with your visit here.
What nearby entertainment or community places can I visit while at McDonald's?
You can visit Bell Creek Community Church, Ignition Church, or Livonia Franklin High School nearby. Also, there are hair and nail salons like Annelieses Hair Designs and Natural Nails close to the location.