Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,645 reviews
5 stars
599
4 stars
364
3 stars
257
2 stars
122
1 star
303
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and attentive staff while others report rude behavior and disorganization.
Order Accuracy
Many customers express frustration over incorrect orders and missing items, indicating a consistent issue with order accuracy.
Speed of Service
The speed of service is frequently criticized, with long wait times reported in both drive-thru and in-store experiences.
Food Quality
Food quality varies, with some customers enjoying fresh and hot meals while others report cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant is generally noted positively, with some reviews highlighting a clean atmosphere.
- DPDena PhinneyNov 9, 20254.0The past 2 times we've eaten here. The food has been fine. And the service great. I like to recognize when we receive good customer service. This is so important! Mind you this was later in the evening. I just wanted to leave a positive when it's deserving. The only reason I don't give five stars is because they don't have pup cups for my dogs. All drive thrus should have treats for the puppies. They like chicken nuggets, but in summer they like ice cream too. So, when we want ice cream we go to King Kone. They have 'pup cups'.
- JJJNov 8, 20251.0Put the orders on the pick up counter when they’re ready it’s a mobile order to be picked up on the counter!!!
- RRRhombusNov 8, 20255.0They were fast, nice, and the food quality was good for McDonalds!
- JEJim EggedNov 7, 20255.0It's a McDonald's
- CRChelsea ReedOct 31, 20252.0So you guys just decided to stop giving our monopoly stickers???
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 31355 Joy Rd, Westland?
McDonald's at 31355 Joy Rd, Westland is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
What delivery options are available at McDonald's in Westland?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or via a mobile app?
Yes, you can order online through their delivery website or by using the McDonald's app available on both Apple and Android devices.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of food and services does this McDonald's provide?
This McDonald's serves fast food including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen yogurt. Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any convenience stores near this McDonald's?
Yes, 7-Eleven and a BP gas station with convenience stores are nearby, which can be useful for quick snacks or fuel before or after your meal.
Where can I find other fast food options near this McDonald's?
Nearby fast food alternatives include Little Caesars and Capt'n Nemo's of Westland, offering pizza and sandwiches respectively, great options if you're exploring local dining.
Are there any pharmacies or health-related services near the McDonald's?
CVS Pharmacy and Jenkins Merwin DO medical practice are close by, making it convenient to combine health errands with your visit here.
What nearby entertainment or community places can I visit while at McDonald's?
You can visit Bell Creek Community Church, Ignition Church, or Livonia Franklin High School nearby. Also, there are hair and nail salons like Annelieses Hair Designs and Natural Nails close to the location.