Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,689 reviews
5 stars
531
4 stars
330
3 stars
285
2 stars
147
1 star
396
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, especially during evening shifts, with long wait times and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly prepared items.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff behavior was often described as rude or unprofessional.
Operational Issues
Numerous complaints about the restaurant not being open during advertised hours and issues with order accuracy were noted.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and poor maintenance of the restaurant.
- LMLivingmybestlife Me2 days ago1.0Today I went through here and the cashier stole my MONEY. She never gave me the correct change back guess she can’t count change back should not be working the drive through. I called up there and the manager said if I don’t have my receipt nothing they can do about it your RUDE CASHIER never gave me one. Also I’ve done online order and both times it’s been wrong or missing something. I’ll definitely be calling corporate this McDonald’s needs to be shut down terrible customer service.
- SWSteven Wanamaker3 days ago5.0Some improvement can be made but there definitely the best McDonald's in the area.
- MBMadisyn Burger6 days ago1.0They put way too much mayo on my mc chicken, the fires had no salt, my burger bun was hard and stale, and they forgot my straw. I don’t understand why that’s acceptable to give to a costumer. Literally everything I order was messed up somehow.
- JHJessica HolowkaNov 2, 20251.0Messed up our order and had to wait 30 mins for the order
- AAAbdullah AbonajemOct 31, 20251.0I waited almost 2 hours just to get my food
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 33921 Ford Rd, Westland, MI?
McDonald's at 33921 Ford Rd, Westland, MI is open 24 hours daily except Sunday when it opens at 4:00 AM and closes at 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's offers 24/7 drive-thru service every day of the week.
What delivery options are available at this McDonald's?
Delivery is available 24/7 except Sunday when it operates from 4:00 AM to 11:00 PM. Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's using a mobile app?
You can place orders through the McDonald's App available on the Apple App Store and Google Play Store with quick links provided for easy access.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services and amenities does this McDonald's offer?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What type of food can I find at McDonald's at this location?
You can find a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen yogurt made with quality ingredients.
Are there any nearby restaurants to McDonald's at 33921 Ford Rd that offer different dining options?
Nearby restaurants include Tubby's Grilled Submarines and Tubby's Sub Shop for sandwiches, KFC for chicken, Hungry Howie's Pizza for pizza, Renegades Bar & Grill for bar and grill cuisine, and Shawarmer on Saj for Middle Eastern food.
What automotive services are located near McDonald's at this address?
Nearby automotive services include VIP Auto Repair Inc., Sparks Towing LLC, Ameristar Auto Outfitters, Als Oil Change, H & A Car Wash, and Touch-free Car Wash, providing repair, towing, auto detailing, oil changes, and car washing.
What places of interest are near McDonald's that customers might want to visit?
Customers can visit Hush Haunted Attraction for entertainment, Garden City Middle School, Westland Florist and Greenhouse for flowers, and Antonio's Family Hair for beauty services, all located nearby.