Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,703 reviews
5 stars
533
4 stars
335
3 stars
288
2 stars
146
1 star
401
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during evening hours, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Behavior
Feedback indicated inconsistent staff professionalism, with some customers experiencing rude interactions and unprofessional behavior from employees.
Food Quality
Several customers noted that food was often served cold or stale, with complaints about the freshness of items like fries and burgers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that the morning crew provided better service.
- RCRyker Carrico3 days ago4.0There was a lady we were going to split the payment but then ended up paying for my food and was really nice.
- JWJoseph WheelerDec 31, 20251.0I went here to order a happy meal for my son. After 10 minutes, and no food, I approached the counter for help. I was completely ignored by not one, but 2 employees. They treated me like I didn't even exist. One worker continued with their personal phone call while I stood there waiting for help. The play place was dirty. TERRRIBLE SERVICE. There are 2 other McDonald's close by, and my experience there has been similar. I won't be going back.
- SRSophia RichardsonDec 27, 20251.0After waiting 15 minutes, I was given someone else’s food and they forgot the coffee I paid for and drove there for.
- MSMichelle L SampleDec 24, 20254.0I haven't been to this location in awhile. But for breakfast my son asked. The decor is what I noticed first. Simple and understated, but fitting and welcoming. Staff was busy, but with pleasant interactions. Very enjoyable experience.
- MMMosesDec 19, 20255.0Great experience at McDonald's. The service was very friendly and quick, and the staff was polite and welcoming from the moment we walked in. The order was accurate, fresh, and came out fast without any issues. The location was clean and well-kept, making it a nice and easy stop overall. Definitely one of the better McDonald’s locations in the area, and I wouldn’t hesitate to stop by again
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 33921 Ford Rd, Westland, MI?
McDonald's at 33921 Ford Rd, Westland, MI is open 24 hours daily except Sunday when it opens at 4:00 AM and closes at 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's offers 24/7 drive-thru service every day of the week.
What delivery options are available at this McDonald's?
Delivery is available 24/7 except Sunday when it operates from 4:00 AM to 11:00 PM. Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's using a mobile app?
You can place orders through the McDonald's App available on the Apple App Store and Google Play Store with quick links provided for easy access.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services and amenities does this McDonald's offer?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What type of food can I find at McDonald's at this location?
You can find a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen yogurt made with quality ingredients.
Are there any nearby restaurants to McDonald's at 33921 Ford Rd that offer different dining options?
Nearby restaurants include Tubby's Grilled Submarines and Tubby's Sub Shop for sandwiches, KFC for chicken, Hungry Howie's Pizza for pizza, Renegades Bar & Grill for bar and grill cuisine, and Shawarmer on Saj for Middle Eastern food.
What automotive services are located near McDonald's at this address?
Nearby automotive services include VIP Auto Repair Inc., Sparks Towing LLC, Ameristar Auto Outfitters, Als Oil Change, H & A Car Wash, and Touch-free Car Wash, providing repair, towing, auto detailing, oil changes, and car washing.
What places of interest are near McDonald's that customers might want to visit?
Customers can visit Hush Haunted Attraction for entertainment, Garden City Middle School, Westland Florist and Greenhouse for flowers, and Antonio's Family Hair for beauty services, all located nearby.