McDonald's

2.9
1458 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
34900 Warren Ave, Westland, MI
48185, United States

Hours

Reviews

2.9
1,458 reviews
5 stars
391
4 stars
230
3 stars
219
2 stars
134
1 star
484

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted consistent issues with incorrect orders and missing items.

Staff Attitude

Feedback indicated a lack of professionalism and rudeness among staff, with some customers feeling ignored or disrespected.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and restrooms.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold, stale, or improperly prepared items.
  • KM
    kayden moran
    1 day ago
    1.0
    Absolutely will not be ordering from here again. Ordered a frozen coke and I got HALF a cup of coke and most of it was foam. Don’t fill the cups all the way and half a thing of fries, the burgers I got were so sloppily put together they were literally falling apart, as well as no straws. Not the first issue I’ve had but definitely the one that topped the brim.
  • JJ
    Jesse James
    6 days ago
    1.0
    Went through the drive through yesterday, had a mobile order for a 20 piece nugget and 2 large fries and 2 fillet-o-fishes. The guy even confirmed I had a 20 piece nugget order and he hands me the bag with 2, 4 piece nuggets and 1 medium and 1 small fry. Instead of the 2 fish sandwiches, I got a quarter pounder and a Mcchicken, which I was told tasted stale. This was also at 9:30 at night and their lobby was closed so I had no way to resolve this. I’ve already went and filed an online complaint about this Feels like I got robbed. I certainly will never return to this restaurant. If you hate your job so much to be doing this then why are you still here? It’s what’s making the store closer to going out of business.
  • AD
    Auwin D
    Nov 16, 2025
    1.0
    Can I do 0 stars? Wait 30 mins for my order to be incorrect and they say to to drive back around and wait another 30 mins with only 4 cars in line I HATE THIS PLACE!
  • JM
    Jean Marnon
    Nov 2, 2025
    1.0
    Tried using the app for this location. It wasn't working correctly. When I arrived at the drive thru, asked if they were having issues with customers using their app. Was told it was because I was sitting in their parking lot. Explained I was trying to use it from elsewhere and it wasn't letting me pay. Was told don't know what to tell you then, which I can understand, however, didn't appreciate tone of the entire conversation. Decided to just leave without ordering from there and going to a different location. To my surprise my order was $2.00 cheaper at the other location I decided to go to.
  • KK
    Kenzie “Kenz”
    Oct 25, 2025
    1.0
    Placed an order online, waited in the drive thru for someone to come to the speaker phone. Nobody was there after 10 minutes , pulled up to the window it was empty but 2 people showed up didn’t pay attention to the window, wasn’t even dressed up for the work atmosphere. After 10 minutes of being at the window, some kid came up didn’t even talk so we told him the order name he pulled it up, then we waited 30 minutes and NOTHING! The doors were closed and they weren’t working what so ever! I’ve never seen a work area so unfit and not put together. I will NOT be returning to this place. PS. We wasted our money because we couldn’t cancel the order since he was “making it”

Frequently Asked Questions About McDonald's

What are the store hours for McDonald's in Westland, MI?

McDonald's in Westland is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday; from midnight to 11:59 PM on Friday and Saturday.

Is McDonald's in Westland open 24 hours for delivery?

Yes, McDonald's offers delivery 24 hours a day, every day of the week.