McDonald's

2.9
1477 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
34900 Warren Ave, Westland, MI
48185, United States

Hours

Reviews

2.9
1,477 reviews
5 stars
395
4 stars
232
3 stars
222
2 stars
134
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.

Food Quality

Customers frequently complained about cold, stale, or incorrectly prepared food, with some noting that items were missing from their orders.

Staff Behavior

Many reviews highlighted unprofessional behavior from staff, including being on their phones, ignoring customers, and displaying a lack of hospitality.
  • HS
    Helen Sofia
    Jan 3, 2026
    1.0
    this McDonalds is poorly run/worked; consistently getting orders completely wrong, missing items, as well as forgetting to place fries into a carrier before putting them into the takeout bag (this notably for our DoorDash orders)
  • LL
    Leelee
    Dec 28, 2025
    2.0
    My experience has been disappointing. Every single person working (looked to be teens) today was in their phones then without washing their hands proceed to touch food. Also a male person walked in from outside the building no uniform but proceeded to go behind counter and start hugging employees touching food counters never washed they hands then or after touching register and no gloves. I’ll never be back to this unsanitary McDonald’s.
  • MW
    Marci Williamson
    Dec 22, 2025
    5.0
    The service was amazing food was absolutely delicious and the atmosphere was awesome I really loved the bookcase entrance!
  • LO
    Lock Owens
    Dec 16, 2025
    1.0
    Sat in the drive through waiting for someone to take my order for 15 minutes. Decided I would just go inside. It’s. 10pm the door is locked but at least 8 staff members are sitting there in chairs on their phones. Decided not to order anymore.
  • MR
    mike rabin
    Dec 6, 2025
    1.0
    Went to drive through which had both lanes open… when the split happened I took the second lane. Watched 7 cars get through the first lane to only have 2 get through the second…. Waited a couple minutes shouted, the lane wasn’t working… no cones no sigh just half the line going nowhere… I didn’t want to wait behind 5-6 cars that were behind me to just try placing a order by driving though the lane without being able to order… no consideration of customers time. If the lanes broke mark it!

Frequently Asked Questions About McDonald's

What are the store hours for McDonald's in Westland, MI?

McDonald's in Westland is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday; from midnight to 11:59 PM on Friday and Saturday.

Is McDonald's in Westland open 24 hours for delivery?

Yes, McDonald's offers delivery 24 hours a day, every day of the week.