Brand Certified
McDonald's
2.8(1701 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1675 S Wayne Rd, Westland, MI
48186, United States
Certified by McDonald's • Mar 01, 2026
(734) 728-4660
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.8
1,701 reviews
5 stars
402
4 stars
252
3 stars
276
2 stars
168
1 star
603
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about freshness and cleanliness.
Speed of Service
Customers consistently noted long wait times, both in the drive-thru and inside the restaurant.
Cleanliness
Multiple reviews pointed out unsanitary conditions, including dirty dining areas and improper food handling practices.
- JJJim3 days ago1.0This will be 3rd botched order in the past month. It's not busy, 5 cars parked and Im the only drive-thru customer. The kitchen ticket clearly states make it a double quarter pounder. Guess what - just one hamburger patty. Do your kitchen crew just not care or are they just terribly incompetent?
- SBSara BoehmFeb 22, 20261.0Absolutely just no ordered food got half of what I ordered and on top of that cold save your time and disappointment drive a extra mile and go to the one on Michigan Ave if workers would pay attention to slips it's not a hard job worked for a McDonald's easiest job ever buck up and either do the job or quit
- JJJvthegreatestFeb 21, 20261.0You can really tell that that they have a new crew. The food is now always cold, the fries never have salt anymore, they don’t give napkins anymore, and the entire staff is rude for no reason. There’s no way that the same group of people have a bad day every single day. I’ve been in management for years so it’s easy for me to see that they have either a new manager or a new supervisor and that person is making the crew miserable. It starts with management. This used to be my favorite McDonalds to go to when driving through Westland.
- RRRebeccaFeb 13, 20265.0My favorite McDonald's, everyone is so friendly and it's incredibly clean and the food is always amazing 🤩
- JZJ ZFeb 10, 20261.0Double hamburger with extra onion was only a single with no onion. No sauces. To top it off, the lady that worked the window handed off my drinks to the car in front of me and then proceeded to hand me the same drinks after they handed them back. After I asked for new drinks because they went into someone else’s car she proceeded to point and laugh at me and curse in Spanish to her coworkers. Horrible establishment, will be looking to get her fired.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 1675 S Wayne Rd, Westland, MI?
McDonald's at 1675 S Wayne Rd, Westland, MI operates from 6:00 AM to 11:00 PM Monday through Friday, 24 hours on Saturday, and from 4:00 AM to 11:00 PM on Sunday.
Is McDonald's at this location open for delivery 24/7?
Yes, McDonald's offers delivery service 24 hours a day, seven days a week at this location.
What drive-thru hours does McDonald's have at this Westland location?
Drive-thru is open from 6:00 AM to midnight Monday and Tuesday; until 4:00 AM Wednesday through Friday; all day Saturday; and from 4:00 AM to 11:00 PM Sunday.
What services are available for pickup and delivery at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment options are accepted at McDonald's on S Wayne Rd?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service.
How can customers order from McDonald's online or via app?
Customers can order online via https://mcdonalds.order.online/business/-5579 or by using the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby coffee shops customers can visit before or after McDonald's?
Yes, Dunkin' is a nearby coffee shop where customers can enjoy donuts, coffee, and smoothies before or after visiting McDonald's.
What nearby places can help customers with insurance needs near McDonald's?
Nearby insurance agents include Clay Nissan - State Farm Insurance Agent, Elizabeth Wilder - State Farm Insurance, and Sara Tyranski: Allstate Insurance, providing convenient insurance services close to McDonald's.
Which nearby places can customers visit for healthcare services close to McDonald's?
Nearby healthcare providers include Metro Rheumatology, Apex Behavioral Health, and Mint Pharmacy for medical, psychiatric, and pharmaceutical needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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