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Dunkin'

3.7
(574 reviews)

Business Details

34417 Ford Rd, Westland, MI
48185, United States
(734) 578-0016
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westland, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
34417 Ford Rd, Westland, MI
48185, United States

Hours

Reviews

3.7
574 reviews
5 stars
254
4 stars
108
3 stars
73
2 stars
37
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of rude staff and poor handling of orders.

Product Quality

Many customers experienced issues with the quality of coffee and food, including burnt items and stale donuts.

Availability

Frequent complaints about items being out of stock, including donuts and ice cream.

Cleanliness

Several reviews mentioned unsanitary conditions and uncleanliness in the store.

Positive Experiences

Despite the negatives, some customers praised friendly staff and good service during their visits.
  • RJ
    Ray Johnson
    Feb 23, 2026
    1.0
    Prefrozen anr not good.
  • MN
    Medard Newson
    Feb 10, 2026
    5.0
    I went into that dunkin and robbinsand they treat me with respect and very helpful to me.
  • GC
    Gina Ciersezwski
    Jan 26, 2026
    4.0
    I normally come here four days a week sometimes five twice a day and I’ve only had two issues one was this morning. They were so busy I didn’t want to interrupt them, but I got three small frozen coffees and they weren’t even filled and they were very soupy. They were not frozen. They were soupy and that’s not what I paid for. I think it’s just certain people that work there don’t know how to do certain customers drinks like I went there one afternoon and the entire crew was extremely rude. I haven’t seen that crew since that day. The ladies in the young man I deal with are always very happy, smiling very welcoming and love talking to people, but yeah, unfortunately my drinks were not up to par like they normally are on a daily basis with them.
  • NM
    Nate mathewson
    Nov 27, 2025
    1.0
    Tried to buy a dozen Boston creme when they had 13. Told me I could only buy 6. I was planning on spending 40 dollars in there
  • JK
    Jason Kerwin
    Nov 18, 2025
    5.0
    Great little joint, Good coffee, good snacks to start your morning.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Westland, MI?

Dunkin' in Westland, MI is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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