Dunkin'

3.6
567 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westland, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
34417 Ford Rd, Westland, MI
48185, United States

Hours

Reviews

3.6
567 reviews
5 stars
249
4 stars
107
3 stars
73
2 stars
37
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent and often rude customer service, with some staff being friendly while others are unwelcoming or inattentive.

Product Quality

Many customers reported issues with the quality of food and beverages, including stale donuts, burnt coffee, and incorrect orders.

Availability

Customers frequently noted that the location often runs out of popular items, including donuts and ice cream, leading to disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unkempt food preparation areas.

Service Speed

While some customers appreciated the fast service, others experienced long wait times and disorganization during their visits.
  • NM
    Nate mathewson
    Nov 27, 2025
    1.0
    Tried to buy a dozen Boston creme when they had 13. Told me I could only buy 6. I was planning on spending 40 dollars in there
  • JK
    Jason Kerwin
    Nov 18, 2025
    5.0
    Great little joint, Good coffee, good snacks to start your morning.
  • DA
    David Abraham
    Nov 3, 2025
    1.0
    I purchased some doughnuts this morning. After arriving at work, I opened the bag and the doughnuts were extremely hard. Bad enough that applying slight pressure with my fingers made it completely fall apart. I will not return to this location. $8 for a coffee and two doughnuts, the doughnuts should be fresh every morning.
  • MM
    Madison
    Nov 1, 2025
    1.0
    This place is always a hit or miss with their coffee, I got coffee for me and my family spending almost $50 on very SIMPLE coffees and every single one of them tasted like a burnt coffee pot and very watered down. This is why I don’t usually come to this location.
  • TS
    tiyanna swain
    Oct 10, 2025
    5.0
    Fast and wonderful customer service. Got the ice brown sugar shaken espresso and the snackn bacon. So delicious 😋

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Westland, MI?

Dunkin' in Westland, MI is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.