Dunkin'

3.7
567 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westland, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
34417 Ford Rd, Westland, MI
48185, United States

Hours

Reviews

3.7
567 reviews
5 stars
250
4 stars
107
3 stars
73
2 stars
37
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff.

Product Quality

Numerous reviews mention poor quality of food and beverages, including burnt items and incorrect orders.

Availability Issues

Customers frequently report that items are out of stock, including donuts and ice cream, leading to disappointment.

Cleanliness

Several reviews highlight cleanliness issues, including dirty bathrooms and unkempt dining areas.

Speed of Service

While some customers appreciate fast service, many others express frustration with long wait times and disorganization.
  • JK
    Jason Kerwin
    6 days ago
    5.0
    Great little joint, Good coffee, good snacks to start your morning.
  • DA
    David Abraham
    Nov 3, 2025
    1.0
    I purchased some doughnuts this morning. After arriving at work, I opened the bag and the doughnuts were extremely hard. Bad enough that applying slight pressure with my fingers made it completely fall apart. I will not return to this location. $8 for a coffee and two doughnuts, the doughnuts should be fresh every morning.
  • MM
    Madison
    Nov 1, 2025
    1.0
    This place is always a hit or miss with their coffee, I got coffee for me and my family spending almost $50 on very SIMPLE coffees and every single one of them tasted like a burnt coffee pot and very watered down. This is why I don’t usually come to this location.
  • AH
    Amber Hall
    Oct 20, 2025
    1.0
    I love dunkin but this location has the worst customer service 😒
  • TS
    tiyanna swain
    Oct 10, 2025
    5.0
    Fast and wonderful customer service. Got the ice brown sugar shaken espresso and the snackn bacon. So delicious 😋

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Westland, MI?

Dunkin' in Westland, MI is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.