Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Location
Reviews
4.0
237 reviews
5 stars
123
4 stars
59
3 stars
21
2 stars
4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and unfriendly service, with some praising the staff while others highlighted rude behavior from specific employees.
Food Quality
Many reviews praised the food and ice cream for being fresh and tasty, although there were complaints about incorrect orders and portion sizes.
Cleanliness
The facility was generally noted as clean, but there were some concerns about specific areas needing attention.
Customer Experience
Several customers expressed dissatisfaction with the handling of orders and customer service issues, indicating a need for better training and management.
Value for Money
Some customers felt that prices were high relative to the portion sizes and quality, leading to mixed feelings about overall value.
- KGKaren GuerresoNov 4, 20253.0Love my Dairy Queen! However sucks when you pay extra for extra cheesecake pieces and maybe one or 2 is in it total or so it seemed 😢
- JCJuliet CaddellOct 11, 20255.0I hit the Drive thru way too much there on Ford Rd near Outer Drive. I like this one for there service, it's outstanding, they are quick, friendly and great food.
- LLLouSep 18, 20255.0Just had a cheese burger and onion rings from this location. It was tasty. Would recommend.
- ETEldon ThompsonSep 6, 20195.0Had the Blizzard Snickers. AWESOME!!!
Frequently Asked Questions About Dairy Queen (Treat)
What types of treats does Dairy Queen (Treat) offer?
Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes.
Where is Dairy Queen (Treat) located?
It is located at 36520 Ford Rd, Westland, MI 48185-3769, USA.
Is Dairy Queen (Treat) suitable for families with kids?
Yes, the location is family-friendly, offers high chairs, and is good for kids.
Does Dairy Queen (Treat) offer mobile ordering or deals through an app?
Yes, you can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards.
What accessibility features does Dairy Queen (Treat) provide?
The location is wheelchair accessible and has restrooms available for customers.
Can I order ice cream cakes from Dairy Queen (Treat)?
Yes, ice cream cakes can be ordered through DQCakes.com, which is one of their services.
How can I contact Dairy Queen (Treat) for more information or orders?
You can call them at +1 734-542-1020 or place orders online through their order URL.
Are there any nearby restaurants where I can grab a meal before or after visiting Dairy Queen (Treat)?
Yes, nearby dining options include Kumkum Indian Vegetarian Street Food, SNOWFOX, Gyro Gods, Boston Market, Brome Modern Eatery, and Biggby Coffee.
What nearby services could I visit along with Dairy Queen (Treat) for convenience?
Nearby services include Great Clips hair salon, Sunny Nails and Spa, Western Union money transfer services, Kroger supermarket, and Redbox rental kiosks.
Are there nearby transit or military recruitment centers I might visit near Dairy Queen (Treat)?
Yes, US Navy Enlisted Recruiting and Go Army Westland are nearby landmarks; customers interested in enlistment can easily visit these after enjoying treats at Dairy Queen.