Many customers reported long wait times, forgotten items, and poor service from staff, including rude interactions and lack of attentiveness.
Food Quality
The quality of food was inconsistent, with several reviews mentioning dry or poorly cooked wings, cold food, and mistakes in orders.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their attentiveness and friendliness, highlighting a few exceptional service experiences.
Atmosphere Concerns
Several reviews noted a noisy atmosphere and cleanliness issues, particularly with dirty tables and bathrooms.
Management Problems
There were complaints about management's handling of customer issues, including a lack of apologies and poor treatment of staff.
AM
Alisha Moreau
1 day ago
1.0
Overall very disappointed. To start the area was very packed and noisy which I can easily overlook as it’s expected with Buffalo Wild Wings. However when they brought out our pretzel bites it had so much seasoning I had to scrape some off so it didn’t cause high blood pressure. The rest of the food took an hour to come out. When it did my husband’s food was wrong. One was right and the other sauce was incorrect. We brought it up and our waitress Annaa started arguing that it was correct. I’m not saying the customer is always right but when we are saying hey can this please be corrected and keep being told it has to be right because it’s orange then would not correct it until he scraped the wrong ones onto a side plate to return it which is weird. My food was brought out 10 minutes after the rest of my party’s and when it was delivered some wings were cold. Our waitress did not check on us unless they were bringing food or drink. Will not go back to this Buffalo Wild Wings.
JS
James Stapleton
1 day ago
1.0
Came in at 6PM on Sunday the 11th. Our waitress was "Annaaaa".
Our food took almost an hour to reach our table, my wife's food was about ten minutes behind everyone else's. They got my sauce wrong on my wings and "Annaaaaa" tried to tell me I was wrong.
I'm never coming back here.
MC
Mimi Chavez
4 days ago
5.0
Went here for my daughter’s last minute bday dinner. They had great customer service. Staff was extremely friendly and attentive. The manager even came over w couple times to check in and also let her know she gave us a deal when we didn’t even ask for one. Food was out fast too. Would highly recommend.
EL
Ericka Louise
Dec 17, 2025
1.0
Food is always a hit or miss.the last 4x I've been there to pick up order, staff forgot items. Definitely a inconvenience to get home and go through order just to leave back out to come up there to pick up forgotten items! Please do better!
SP
Shawn Phenix
Dec 9, 2025
2.0
Placed to go order online at 7:25. Didn't receive food until 8:25. Then they shorted me 5 wings and the manager didn't even offer an apology. The manager never even greated me, or asked if I had been helped.