Many customers reported issues with the food, including dry and poorly cooked wings, cold fries, and overall dissatisfaction with the quality.
Service Issues
Numerous reviews highlighted long wait times, inattentive staff, and rude service, leading to a frustrating dining experience for many.
Positive Staff Experiences
Despite the negative feedback, several customers praised specific servers for their attentiveness and friendliness, indicating that service quality can vary.
Atmosphere Concerns
Customers expressed dissatisfaction with the loud music and cleanliness of the restaurant, impacting their overall dining experience.
Management Problems
Several reviews mentioned poor management practices, including inadequate handling of customer complaints and disrespectful treatment of staff.
MS
My Schmidt
3 days ago
5.0
$150 Carryout order at 11:15AM Thursday was seamless, & absolutely perfect. It's a longer drive for me compared to the Livonia location but its 100% worth it. It was packaged and labeled as conventient as possible -(compared to the disasters i've received from other locations) I cannot stress enough how much i appreciate the staff here. Oh and food was delicious as always~
BH
brian hayes
Oct 31, 2025
1.0
Litterly the worst wings I’ve ever had!!!! They were tiny and dry as deep fried cardboard not to mention they messed our order up and just gave us fries instead of wedges and asked for ketchup while picking up food was told ketchup was in the bag guess what no ketchup either 7-11 has better chicken wings than this place!
DD
Daryl Davis
Oct 30, 2025
4.0
Had my granddaughter there for a little outing I ordered the kid's meal her fries was cold the chicken fingers was fried to hard she didn't eat it just off my plate
TP
Tyler Pacheco
Oct 29, 2025
1.0
rude, act like they’ve never had any social interaction. never had to be id’d to enter bdubs. i’m not from michigan so maybe it’s a state law but was rude about my confusion
MM
Megan
Oct 26, 2025
1.0
Me and my boyfriend came out for a simple dinner and got an unintentional test in patience instead. We sat at a dirty table (no big deal, right?) and waited. And waited. And waited. Twenty minutes went by before anyone even looked in our direction.
Finally, someone tells us our server “didn’t know” we were there because she had a party. I guess that’s the excuse for everything now? Because apparently noticing two people sitting in your section for twenty minutes is too advanced a skill.
We ended up ordering online because at least the app acknowledges customers. The second we did that, a new server suddenly appears to tell us we “can’t sit there” because it’s someone’s section. Girl, your section has been vacant of service this whole time. what difference does it make now? Apparently it’s a problem to take up a table that your server was already ignoring.
The couple who came in the same time as us had their food before we even had a server. Then our online order took 40+ minutes instead of the estimated 20, they forgot the celery, and the chicken was dry as the Sahara.
If this location’s goal was to set a new bar for how low service can go, congratulations you nailed it.