Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,223 reviews
5 stars
525
4 stars
325
3 stars
193
2 stars
66
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times both in the drive-thru and inside the restaurant.
Order Accuracy
There were numerous complaints about incorrect orders and mistakes, leading to customer dissatisfaction.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.
Staff Attitude
While some staff were praised for being friendly and helpful, others were described as rude or indifferent, impacting overall customer satisfaction.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed their meals, others received cold or poorly prepared food.
- CGCrazy GmaNov 15, 20253.0Okay so the service was okay but, we didn't know we had to sit at assigned tables. My old man was not impressed.
- TATracy ArchambaultNov 5, 20252.0Went through drive thru for 2 frostys took almost 20 minutes to get through the line
- AWAlexis WenzellSep 28, 20255.0sherri was awesome!
- JDJM DAug 29, 20251.0Slowest fast food I've witnessed, 6 people ahead of me took 30 plus minutes
- OUOvidiu UngureanuAug 23, 20253.0Not a "fast" food for sure. Everything and everyone is slow, not paying attention and messing people orders.And on top of this a meal now is almost $15.
Frequently Asked Questions About Wendy's
Is Cook Rd. #803 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Branch, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Branch, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (989) 345-5781.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cook Rd. #803 Wendy’s serve breakfast?
Yes, this Wendy’s location in West Branch, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's drive-thru at 2991 Cook Road, West Branch, MI?
The drive-thru is open Monday to Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Does Wendy's at 2991 Cook Road offer breakfast options?
Yes, this location serves breakfast including combos, sandwiches, coffee and sides available via the app or order website.
What payment methods are accepted at Wendy's in West Branch, MI?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in service available at the Wendy's on Cook Road?
No, this Wendy's location does not serve dine-in customers but offers drive-thru, takeout, and delivery.
How can I order Wendy's food online or through an app?
You can order via the Wendy's mobile app or the order website at order.wendys.com selecting this location for pickup or delivery.
Where can I find the menu and nutrition information for Wendy's at 2991 Cook Road?
Menu and nutrition details are available on Wendy's menu website and mobile app where you can view details including allergens.
Is Wendy's at 2991 Cook Road currently open?
Yes, the restaurant is open and committed to serving quality food daily via multiple service methods.
Are there any other fast food restaurants near Wendy's at 2991 Cook Road?
Yes, nearby fast food options include Taco Bell, KFC, Burger King, Rally's, Subway, Culver's, and another Wendy's.
How can nearby places like I-75 westbranch help customers visiting Wendy's?
I-75 westbranch is a travel station close by, making Wendy's accessible for travelers and locals using the train station.
What nearby amenities could customers enjoy before or after visiting Wendy's at Cook Road?
Customers might visit nearby places like Lumber Jack Food & Spirits, Cold Stone Creamery, Tim Hortons, or Quality Inn for dining and lodging options.