Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,229 reviews
5 stars
528
4 stars
325
3 stars
194
2 stars
67
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times both in the drive-thru and inside the restaurant.
Food Quality
While some customers praised the freshness and taste of certain menu items, others experienced cold or poorly prepared food.
Staff Attitude
Feedback on staff behavior was mixed; some customers highlighted friendly and helpful employees, while others reported rudeness and lack of attentiveness.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and floors, as well as a need for better overall maintenance.
- MDMaria Dahl5 days ago1.0Extremely upset after working a 10 hour shift. I went to pick up my son food as he is home sick. I get home with the chicken wrap and the chicken is hard and dry . The wrap is hard 1 spec of ranch and literally 4 stands of lettuce. Considering the fact that I had to pull ahead and wait for 10 minutes. His chicken should have been fresh.
- JSjim spenceDec 3, 20252.0I wonder if this is one of the wendys to close??
- RFRosemary FieldsNov 21, 20255.0I absolutely love their breakfast potatoes. This particular morning, I was short on cash and the teller helped me figure out my order so I could pay for it. She was extremely patient and helpful.
- DCDawn CampbellNov 18, 20255.0Best Wendy’s in Michigan!! Burgers are fresh and assembled neatly. The staff is kind and friendly.
- CGCrazy GmaNov 15, 20253.0Okay so the service was okay but, we didn't know we had to sit at assigned tables. My old man was not impressed.
Frequently Asked Questions About Wendy's
Is Cook Rd. #803 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for Wendy's drive-thru at 2991 Cook Road, West Branch, MI?
The drive-thru is open Monday to Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Does Wendy's at 2991 Cook Road offer breakfast options?
Yes, this location serves breakfast including combos, sandwiches, coffee and sides available via the app or order website.
What payment methods are accepted at Wendy's in West Branch, MI?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in service available at the Wendy's on Cook Road?
No, this Wendy's location does not serve dine-in customers but offers drive-thru, takeout, and delivery.
How can I order Wendy's food online or through an app?
You can order via the Wendy's mobile app or the order website at order.wendys.com selecting this location for pickup or delivery.
Where can I find the menu and nutrition information for Wendy's at 2991 Cook Road?
Menu and nutrition details are available on Wendy's menu website and mobile app where you can view details including allergens.
Is Wendy's at 2991 Cook Road currently open?
Yes, the restaurant is open and committed to serving quality food daily via multiple service methods.
Are there any other fast food restaurants near Wendy's at 2991 Cook Road?
Yes, nearby fast food options include Taco Bell, KFC, Burger King, Rally's, Subway, Culver's, and another Wendy's.
How can nearby places like I-75 westbranch help customers visiting Wendy's?
I-75 westbranch is a travel station close by, making Wendy's accessible for travelers and locals using the train station.
What nearby amenities could customers enjoy before or after visiting Wendy's at Cook Road?
Customers might visit nearby places like Lumber Jack Food & Spirits, Cold Stone Creamery, Tim Hortons, or Quality Inn for dining and lodging options.