Taco Bell / KFC

3.7
1561 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2995 Cook Road in West Branch. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
2995 Cook Road, West Branch, MI
48661, United States

Hours

Reviews

3.7
1,561 reviews
5 stars
626
4 stars
388
3 stars
240
2 stars
108
1 star
199

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including cold items and incorrect orders.

Cleanliness

Numerous reviews highlighted the restaurant's lack of cleanliness, with dirty tables and unsanitary conditions in the bathrooms.

Service Issues

While some customers praised the friendly staff, many others experienced slow service and incorrect orders.

Positive Experiences

Despite the negative feedback, several customers expressed satisfaction with their meals and the service they received, particularly in the drive-thru.

Community Engagement

The business received positive remarks for its involvement in community support, such as donations to local groups.
  • LD
    Lois Damerow
    3 days ago
    5.0
    We went through the drive thru on a Friday afternoon. The service was amazing!! Very fast! Ordered two luxe boxes. The food was hot and the stk poblano quesadilla was so awesome!! Definitely try those. Staff was awesome!! Kudos to whoever does the hiring. Thank you so much!
  • KH
    Kacee Haggadone
    Oct 31, 2025
    2.0
    We went in on 10/31/2025 never had an issue with this place, but when we got our order today. No sauce for the chicken nuggets when we told them 2 times one while we were ordering and the 2nd time at the windows. Then we got 3 beefy 5 burritos, no nachos cheese or sour cream, just bean. It was overall a little sad knowing we've never had an issue at this place and it wasn't even busy only 1 more car behind us. I hope that they do better, maybe ill go back we dont know yet.
  • CC
    Caspian Carter
    Oct 30, 2025
    5.0
    Bridget was awesome, great experience! Thank you!
  • MS
    Moose Simpson
    Oct 29, 2025
    1.0
    So to start, I actually called corporate as well on this. I literally opened one of my tacos tonight and it smelled like chemicals, I am beside myself. I couldn't eat my food. To boot the LARGE drink i ordered was packed so full of ice that there was probably 4oz of soda in it. As a local I won't be going back and will make sure this gets looked into. Stay clear.
  • NB
    Nikki Butzin
    Oct 25, 2025
    1.0
    The famous bowel was cold. The fries were flat hard and crispy. The soft taco shells where hard, only thing good was the biscuits!

Frequently Asked Questions About Taco Bell / KFC

What are the regular dining hours for Taco Bell / KFC at 2995 Cook Road?

The dining area is open from 10:00 AM to 10:00 PM every day of the week.

Does Taco Bell / KFC offer a drive-through, and what are its hours?

Yes, there is a drive-through open from 9:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.