Subway

Reviews

• HH

  Heaven

  Jul 14, 2025
  2.0
  I’ve had both great and disappointing experiences at this Subway, so I wanted to share both to give a fair picture. A couple of months ago, my experience was fantastic. I had ordered online and decided to wait inside. The worker on shift noticed and made sure everything in my order was just right. They checked in with us, confirmed details, and made the experience feel really personal and caring. It stood out to me because that kind of attention isn’t something you get often with mobile orders. I really appreciated it. Unfortunately, today was a very different experience. On 07/14/25 I accidentally placed a mobile order to the wrong location and realized it right away. I called immediately to explain and see if anything could be done. It was a small order—two fountain drinks, a bag of chips, and a footlong cookie. I understand that it may have already been prepared, but they wouldn’t even consider refunding what could’ve been reused. When I asked to speak with a manager or leave my number, I was told there was nothing they could do. I was brushed off and told “online ordering is weird,” and the call ended without any help or care. It wasn’t about the $13—it was the complete lack of effort or empathy. After having such a great experience before, this really stood out in a bad way. I hope the management team takes this kind of feedback seriously because good customer service does make a difference—and I know this store is capable of it.
• TK

  Tami K

  Apr 8, 2024
  1.0
  4/8/2024 5:30 pm or so, one young man working: 1: He had long (4") hair on top of his head. At the minimum should have been wearing a hat. At best a hairnet. 2: The sub I asked for came with bacon, I received none. 3: I asked for, recieved and paid for extra ham. All in all I was very disappointed!
• MR

  Madison Rogers

  Mar 17, 2024
  1.0
  I waited 15 minutes just to see this
• AA

  ANK ANK

  Jun 21, 2023
  1.0
  One person working during lunch rush that woke up this morning and ate a big bowl of attitude. Terrible service! No longer carry the sandwich I like! Charging WAY more for a terribly made and tasting product. Won't be back! NEW MANAGEMENT NEEDED! Unfortunately both subways in town have same management!

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