Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Branch Subway® Restaurant at 2980 Cook Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported slow service, with long wait times for orders and complaints about staff efficiency.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative customer experiences.
Food Quality
While some customers praised the freshness and taste of the food, others noted issues with portion sizes and food preparation.
Staff Attitude
Several reviews mentioned unfriendly staff interactions, with complaints about employees being dismissive or unhelpful.
SP
Sommer Caroline photography
Jan 1, 2026
5.0
Got pretty busy while we were waiting in line but Roger stayed calm and didn’t get stressed: thank you Roger - Happy New Year!
AS
Alexis Schaper
Aug 9, 2025
2.0
Felt awful for the worker making my sandwiches because some woman named Clara complained about having to stay late. Literally the whole 6 minutes I was in there was her saying she wanted to go home.
DG
Dawnie G
Jan 6, 2019
3.0
Good service
RW
Robert Wentworth
Dec 29, 2018
1.0
I was able to take my dog out for a bathroom break, fill my tank with gas and use the restroom all before Subway could make two sandwiches. Literally took 20 minutes and hardly a line to deal with. Fed my wife and kid. Did not wait around for the slowest sandwich artist on the planet to construct an order. When does Amazon start delivering food with drones?
What are the opening hours of Subway at 2980 Cook Rd in West Branch, MI?
Subway at 2980 Cook Rd in West Branch, MI, is open daily from 9:00 AM to 10:00 PM.
What meals can I get at Subway in West Branch?
Subway offers breakfast, lunch, and dinner meals.
Does Subway in West Branch offer catering services?
Yes, Subway in West Branch provides catering services to help with your event needs.
Can I dine in at the Subway located at 2980 Cook Rd?
Yes, this Subway location serves dine-in customers.
What ordering options are available at Subway in West Branch?
You can order at Subway via their app, online, dine in the restaurant, pick up curbside, or opt for convenient delivery.
What types of food does Subway in West Branch serve?
Subway offers a variety of sandwiches including footlongs and 6-inch subs, wraps, salads, fresh-cut veggies and toppings with protein choices, fresh-baked bread, and cookies.
What is the phone number for Subway at 2980 Cook Rd in West Branch?
You can reach Subway at 2980 Cook Rd by calling +1 989-345-8413.
Which nearby places can I visit before or after dining at Subway on Cook Road?
Nearby places include Lumber Jack Food & Spirits for American cuisine and a bar atmosphere, Cold Stone Creamery for ice cream treats, and Tim Hortons for coffee or smoothies.
Where can I find nearby accommodation if I'm visiting Subway in West Branch?
Quality Inn is a nearby hotel accommodation option close to Subway at 2980 Cook Rd.
Are there other fast food options near Subway on Cook Road?
Yes, nearby fast food options include Rally's at 2961 Cook Road, Burger King, Wendy's, KFC, Taco Bell, and McDonald's.