Subway

3.7
222 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Branch Subway® Restaurant at 2980 Cook Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2980 Cook Rd, West Branch, MI
48661, United States

Hours

Reviews

3.7
222 reviews
5 stars
102
4 stars
37
3 stars
32
2 stars
16
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders and complaints about staff efficiency.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative customer experiences.

Food Quality

While some customers praised the freshness and taste of the food, others noted issues with portion sizes and food preparation.

Staff Attitude

Several reviews mentioned unfriendly staff interactions, with complaints about employees being dismissive or unhelpful.
  • SP
    Sommer Caroline photography
    Jan 1, 2026
    5.0
    Got pretty busy while we were waiting in line but Roger stayed calm and didn’t get stressed: thank you Roger - Happy New Year!
  • AS
    Alexis Schaper
    Aug 9, 2025
    2.0
    Felt awful for the worker making my sandwiches because some woman named Clara complained about having to stay late. Literally the whole 6 minutes I was in there was her saying she wanted to go home.
  • DG
    Dawnie G
    Jan 6, 2019
    3.0
    Good service
  • RW
    Robert Wentworth
    Dec 29, 2018
    1.0
    I was able to take my dog out for a bathroom break, fill my tank with gas and use the restroom all before Subway could make two sandwiches. Literally took 20 minutes and hardly a line to deal with. Fed my wife and kid. Did not wait around for the slowest sandwich artist on the planet to construct an order. When does Amazon start delivering food with drones?

Frequently Asked Questions About Subway

What are the opening hours of Subway at 2980 Cook Rd in West Branch, MI?

Subway at 2980 Cook Rd in West Branch, MI, is open daily from 9:00 AM to 10:00 PM.

What meals can I get at Subway in West Branch?

Subway offers breakfast, lunch, and dinner meals.