McDonald's

3.9
2053 reviews
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Business Details

2940 Cook Rd, West Branch, MI
48661, United States
(989) 345-1860
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2940 Cook Rd, West Branch, MI
48661, United States

Hours

Reviews

3.9
2,053 reviews
5 stars
897
4 stars
505
3 stars
344
2 stars
123
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, with many noting quick order fulfillment and helpful staff.

Food Freshness

The food was consistently reported as hot and fresh, with several customers highlighting the quality of specific items like fries and burgers.

Cleanliness

Many reviews mentioned the cleanliness of the restaurant and restrooms, contributing to a positive dining experience.

Order Accuracy

While most customers received their orders correctly, there were notable complaints about missing items and incorrect orders, particularly during busy times.

Overall Experience

Overall, the location received high marks as one of the best McDonald's, with many customers expressing a desire to return.
  • AJ
    Angelica Johnson
    Nov 6, 2025
    3.0
    Always mess up orders. Even inside
  • KA
    Kimberly Abraham
    Nov 3, 2025
    5.0
    Employee's seem to be nice and speak to you at the menu board and at the window as they should because some places do not acknowledge customers at many of the fast food drive thru's down state. Food is always really good. Hot and fresh fries but I am sure becaise they are always busy especially from May to October. Keep up the great work and don't let us down! We are returning customers and even the breakfast from here is fresh hot sandwiches. I do wish McDonald's came up with another side item for breakfast other than a greasy hashbrown. If they let them drain properly, then they will sit and get cold.
  • RC
    Rob C.
    Oct 13, 2025
    5.0
    I know it’s fast food but what for what they do They are right on the money. The food is always warm and the service is always friendly. This is the best run McDonald’s.
  • LH
    Lorie Haisen
    Oct 12, 2025
    5.0
    Best McDonald's in Michigan! Super clean, super fast, super good food. I've been to this one many time for coffee (as good as Starbucks half the price) and for all different foods at all differenttimes of day. Great hamburger patties for carnivore diet.
  • RS
    Rob S
    Oct 6, 2025
    5.0
    What a great franchise! The food was hot and fresh. They had it ready in a timely manner. I can still refill my cup before I leave the restaurant. The restroom was clean. I did not find anything I could ask them to improve
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 2940 Cook Rd, West Branch, MI?

McDonald's at 2940 Cook Rd is open for dine-in from 6:00 AM to 11:00 PM Sunday through Wednesday, and until midnight on Thursday through Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM Sunday through Wednesday, and until midnight Thursday through Saturday.