Brand Certified
McDonald's
3.9(2063 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2940 Cook Rd, West Branch, MI
48661, United States
Certified by McDonald's • Mar 01, 2026
(989) 345-1860
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.9
2,063 reviews
5 stars
902
4 stars
507
3 stars
344
2 stars
124
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality varies significantly, with many praising the morning shift for excellent service, while others report poor experiences during the second shift.
Food Consistency
Food quality is inconsistent; some customers received fresh and hot meals, while others reported issues with incorrect orders and poorly prepared food.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention issues with restroom cleanliness.
Order Accuracy
There are frequent complaints about order accuracy, with many customers reporting missing items or incorrect orders.
Customer Experience
Overall customer experience is mixed, with some highlighting friendly staff and quick service, while others express frustration over long waits and poor management.
- CCCrystle CottrillFeb 17, 20261.0No longer selling breakfast until 11 who want to eat lunch at 10 am this is crazzy
- ADAdrian DelgadoFeb 9, 20262.0Usually the service is excellent the am team is unmatched but the 2 nd shift is awful today in the drive through we ordered our usual meals the guy didn’t even know what we were talking about asked 5 times what 6 dollar meal deal it’s only the most common meal ordered anyways we ended up just driving off and going to Wendy’s not recommended to go here for second shift you guys can learn a thing from first shift for sure !
- NENeldin EmansFeb 3, 20265.0Fast food
- AMAlba MorozovaJan 16, 20261.0Slow, even with no customers in lobby and 1-2 in drive thru. No soap in bathrooms despite flu season. Food looks like it was cooked by a kid
- ANAidan NelsonJan 1, 20261.0Sick of getting one dollop of ranch in my snack wrap just the first bite then the rest is super dry
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2940 Cook Rd, West Branch, MI?
McDonald's at 2940 Cook Rd is open for dine-in from 6:00 AM to 11:00 PM Sunday through Wednesday, and until midnight on Thursday through Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 6:00 AM to 11:00 PM Sunday through Wednesday, and until midnight Thursday through Saturday.
Does McDonald's offer delivery service and what are the delivery hours?
Yes, McDonald's offers delivery every day from 6:00 AM to 10:00 PM.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What payment options are accepted at McDonald's 2940 Cook Rd location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's at this location offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
What mobile services and amenities does McDonald's provide?
This McDonald's offers drive-thru, mobile offers, mobile ordering, and WiFi services.
Which nearby coffee shops can I visit before or after dining at McDonald's on Cook Rd?
Nearby coffee shops include Tim Hortons and Starbucks, which offer great options if you want to grab a coffee or snack before or after your meal at McDonald's.
Are there other fast food options near McDonald's at 2940 Cook Rd?
Yes, nearby fast food options include Arby's, Culver's, Burger King, Subway, Rally's, and Wendy's for a variety of quick meals.
Where can I find nearby hotels if visiting McDonald's at West Branch?
Quality Inn is a nearby hotel, providing convenient accommodation options close to McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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