Panera Bread

3.9
602 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Bloomfield is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
7100 Orchard Lake Rd, West Bloomfield, MI
48322, United States

Hours

Reviews

3.9
602 reviews
5 stars
307
4 stars
120
3 stars
57
2 stars
42
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests, leading to customer dissatisfaction.

Food Quality

Several customers expressed disappointment with the quality of food, citing issues such as cold dishes, poor portion sizes, and unsatisfactory flavors.

Customer Service

While some staff were praised for their friendliness and helpfulness, numerous reviews mentioned rude or unprofessional behavior from employees, particularly management.

Cleanliness

Multiple reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
  • GF
    Garden Fox
    3 days ago
    5.0
    Great experience! Friendly staff and a very cozy vibe
  • KW
    Kathy Ware
    Nov 6, 2025
    1.0
    I tried calling in an order and was told their system was down. But when I shared that my husband was coming into pick up our order he suddenly said okay let me take your order. Not sure what this was about. Not well organized or runned
  • HR
    Hannah Robinson
    Oct 31, 2025
    1.0
    SLOW AND DO NOT CLEAN THEIR SODA LINES It took 20 minutes for three cars to get through the drive through. I’ve had problems with the wait time at this location, both in the restaurant and in the drive through, but this was the longest I’ve waited. I ordered Mountain Dew, and when I took a sip of it, I immediately had to spit it out. It took me a while to pinpoint the flavor, but I realized that it tasted like horseradish. I immediately threw it and my food away because I wasn’t risking it with the food. As I said I have had problems with this location in the past, and now that their soda lines are so dirty that it is affecting the flavor, I will no longer be coming to this location
  • SJ
    Sartaj Judge
    Oct 29, 2025
    3.0
    Not bad but the French bread is way too hard, likely overcooked. Someone could break their tooth on it!
  • KF
    krista frimpong
    Oct 26, 2025
    5.0
    I just want the manager to know that the guys working the drive-through window this morning are doing a great job! 5 stars for that good energy

Frequently Asked Questions About Panera Bread

Does Panera Bread West Bloomfield accept reservations?

No, Panera Bread West Bloomfield does not accept reservations.

What are the opening hours of Panera Bread West Bloomfield?

Panera Bread West Bloomfield is open daily from 6:30 AM to 9:00 PM, except on Sundays when it opens at 7:00 AM.