Chipotle Mexican Grill

2.8
1221 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Orchard Lake 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6753 Orchard Lake Rd, West Bloomfield, MI
48322, United States

Hours

Reviews

2.8
1,221 reviews
5 stars
332
4 stars
204
3 stars
103
2 stars
99
1 star
483

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with undercooked food, missing ingredients, and poor portion sizes.

Customer Service

Many reviews highlighted rude and unhelpful staff, slow service, and a lack of management presence.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and counters.

Order Fulfillment

Customers experienced consistent problems with online orders being incorrect or delayed, and the restaurant often ran out of key ingredients.
  • BB
    Bex
    2 days ago
    5.0
    I tried to call but a robot picked up. Just wanted to say thanks to whoever made my burrito bowl bc they actually put extra rice. 10/10 no notes thanks for a banging lunch ✨✨✨✨
  • AA
    Amanda
    Jan 4, 2026
    1.0
    This location sucks. The workers are unorganized and never have a good attitude. They are frequently out of items. And we just ordered delivery and they didn’t put chicken in one bowl & in the other, they put two wrong ingredients and missed three other ones. They need new management.
  • MR
    melody rose
    Jan 3, 2026
    1.0
    the worst location of all time. i placed a pickup order 20 minutes before i arrived with absolutely no one in the store and still had to wait an extra 15! absolutely unbelievable.
  • JK
    Jake Kizi
    Dec 28, 2025
    1.0
    Place is a joke I went here on a Sunday and the lady told me online orders only. There was no sign on the door that said that nor does it say it online. I asked the lady at the register when did you guys start doing that and she was unresponsive sweeping up the lobby and nobody was in the store so I don’t know what she was sweeping it seemed like they didn’t clean the night before knowing that they weren’t going to have customers today. Worse chipotle in Michigan and whoever owns this place is a joke themselves.
  • CK
    Caleb Kovacs
    Dec 19, 2025
    1.0
    Don’t ever DoorDash from here. You will either wait over an hour for your food or get the skimpiest bowl you’ve ever seen. Probably both. More often than not out of chicken, carne asada, queso, guac, you name it. Slow customer service, unbelievable. Go to canton for chipotle

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill on Orchard Lake Rd?

Chipotle Orchard Lake 2 is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill on Orchard Lake Rd offer online ordering and delivery?

Yes, Chipotle offers online orders and delivery services, including in-store pickup and delivery options.