Chipotle Mexican Grill

Reviews

• KH

  Katelyn Hawley

  Nov 15, 2025
  1.0
  I would give this Chipotle zero stars if this would let me. How does a restaurant whose entire menu revolves around tortillas manage to run out of them on a Saturday in the middle of the day? And it’s not a one-time fluke—this location has a pattern of incompetence. They routinely run out of guacamole, tortillas, and basic ingredients long before any normal lunch rush is over. The staff here only add to the disaster. They are consistently rude, dismissive, and completely uninterested in helping anyone. It’s honestly impressive how a place can fail at both customer service and keeping ingredients in stock. Save yourself the frustration and go literally anywhere else.
• RK

  Ryan Kleinstiver

  Nov 13, 2025
  1.0
  It’s ridiculous that at noon on a Thursday they’re only accepting online orders. Get real.
• AA

  Alexandria

  Oct 31, 2025
  2.0
  This location never ever ever cooks their rice properly. It is alwaysssss undercooked and hard. The rice is supposed to be fluffy and you should be able to taste the lime! I’m convinced they don’t even add lime… it’s just undercooked rice and cilantro. I literally ate here today and yesterday (in addition to many times in the past) and it’s like I get that some places have a bad day or 2, but this location is never good. I’m only even making this review because they are CONSISTENTLY bad. Steak is always dry, SUPERRRR fatty… I spit out so many pieces of steak and don’t even get to enjoy the bowl because 70% of the meat is dry, tough, and fatty. I’m literally a food reviewer on Tik Tok and both times I wanted to film a video and couldn’t because it’s just not as entertaining when you don’t enjoy the food. The rice being undercooked will ruin the ENTIRE meal because you get rice in every bite. I really wish they’d make better food because now I drive an extra 20 minutes away to visit the Northville location despite this location only being 3 minutes from my home— just so I can ensure that I will get my money’s worth.
• DK

  Damon Kimbrough

  Oct 26, 2025
  1.0
  I went to this Chipotle in West Bloomfield to get 3 bowls and I went 3 hours before they closed. Why did they run out of guacamole? Why did they only give out one half spoon portion of carne asada and tell me that a full spoonful is considered double meat? I particularly drove to this one since the 2 that are by me, always lacking in some portions. Silly me, this will be the last time I give my money to this company. Your standards are low. You should have guacamole to at least last up until 10 minutes before you close. That goes for any of the food items.
• CS

  C. Shivel

  Oct 17, 2025
  2.0
  I would have never guessed that I would have to ask for a full scoop of rice. Or a full scoop of beans. I understand if they want to be a little conservative when doling out meats and guacamole, but seriously, rice and beans? And the woman behind the counter could not have been slower. Fortunately, there were not that many people in line, but with only two people in front of us, it took over 15 minutes to get our food. And the woman preparing our burrito had clearly not been trained on how to roll a burrito... Or how to wrap it in foil. Three pieces of foil later, and the burrito was still oozing out the ends because the ends of the tortilla weren't wrapped inside the burrito and she failed to move the foil to a different area or even a different angle.

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