Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
1,145 reviews
5 stars
316
4 stars
219
3 stars
156
2 stars
98
1 star
356
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent issues with incorrect orders, missing items, and wrong food being served.
Customer Service
Many reviews highlighted poor customer service, including rude staff and long wait times, although a few employees were praised for their friendliness.
Food Quality
Customers complained about cold, burnt, or old food, with some mentioning health concerns like finding roaches in the restaurant.
Cleanliness
Several reviews noted unsanitary conditions, including reports of roaches and dirty facilities.
Management Issues
There were complaints about management's lack of oversight and poor handling of customer complaints.
- LMLisa MarieNov 12, 20251.0Worst Wendy’s. Staff always loud, goofing off and being unprofessional. When I go through the drive through, I’m always waiting at the speaker to order for about 5-10 minutes, no cars in front of me…what are these guys doing and who manages this place?
- DGDimona GivensNov 4, 20251.0Horrible experience tonight didnt even get some of my food just to go back ad got a 6 piece and I paid for a 10 piece just horrible service all because they were in a rush to leave closing at 11:30 shouldn't have never taking my order if you I wasnt going to get what I paid for will definitely be up to complain as soon as yall open and I wont be but.
- LWLouie WillisNov 1, 20251.0The Wendy's double burgers was black. Old meat paddles. The chicken nuggets looked like they were overcooked,dark Brown and hard. We wanted baked potatoes, but they said they were out. And it was only 630 at night. So we got french fries, which, turn out to be very dark, Brown and hard. I was told by quite a few people that the hamburger meat was old hamburger patties that you use to make the chili with
- MFMegan FarrOct 27, 20251.0My husband was just there and ordered 3 JUNIOR BACON biggie bags just for us to get 3 BURNT double stacks instead. Everytime we try to give yall the benefit of doubt and yall cant even read an order correctly. Also your manger is rude and always has an attitude. She is rude to customers who leave bad reviews due to her incompetence working there. Save your money and go to the one on Wayne rd between Cherry hill and Avondale.
- PSParm E. SeanOct 9, 20253.0The pit I felt walking into this establishment was immobilizing. It’s like my feet were trying to turn me around to get out of there. Nonetheless, I went inside, I was pleasantly greeted by a very kind employee named DENISHA. If it weren’t for Denisha, this place would have zero stars from me. Every other staff member ASIDE from Denisha was extremely rude and unprofessional. So much so, I heard all of the workers dropping B and F bombs about the people in the drive thru. Literally screaming. Meanwhile their lobby consists of diners, as well as a little girl and her father right next to me trying to order with Denisha but finding it hard to talk over the employee in the background yelling/cussing about the customer in the drive thru. It was disgusting. Anyone who can wear a uniform of any kind and conduct themselves that way while on the clock should be ashamed of themselves. The point of my review though is to commend Denisha and hope that the owner sees this. She is an amazing and welcoming and hard working employee. Don’t let her slip through the cracks because the rest of your staff is not up to par. THANK YOU DENISHA for making me smile and being such a great employee.
Frequently Asked Questions About Wendy's
Is Michigan Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wayne, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wayne, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (734) 326-5366.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Michigan Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Wayne, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 32967 Michigan Avenue, Wayne, MI?
Wendy's is open daily from 6:30 AM to midnight, including every day of the week.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 32967 Michigan Avenue has a drive-thru open daily from 6:30 AM to midnight.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from this Wendy's location?
Delivery is available where supported. You can check availability by entering your address on the Wendy's app or order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Are there any notable fast food restaurants near this Wendy's location?
Nearby fast food options include White Castle, Church’s Chicken, and Taco Bell, providing a variety of meal choices if you want to explore other flavors.
What automotive services are available near Wendy's at Michigan Avenue?
Near Wendy's, you can find several automotive services including S & A Auto Collision, LubeMart Associates, Wayne Mitsubishi, and auto dealers like Aspen Auto Sales and Wayne Auto World.
How can the nearby Red Apple Hotel Inn and Wayne’s Red Apple Restaurant be useful for customers?
If you're visiting from out of town, the Red Apple Hotel Inn and Wayne’s Red Apple Restaurant nearby offer convenient lodging and dining options before or after your visit to Wendy's.