Wendy's

3.0
1152 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
32967 Michigan Avenue, Wayne, MI
48184, United States

Hours

Reviews

3.0
1,152 reviews
5 stars
318
4 stars
221
3 stars
156
2 stars
98
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative dining experience.

Food Quality

Many reviews mentioned cold, burnt, or old food, with several customers expressing dissatisfaction with the freshness and preparation of their meals.

Cleanliness Concerns

Numerous complaints highlighted unsanitary conditions, including reports of roaches and dirty dining areas, raising serious health concerns.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many others were criticized for unprofessional behavior and poor customer service.
  • MN
    M. Nasser
    Dec 12, 2025
    1.0
    Always delayed and the system is broken
  • HH
    HeyImWins
    Dec 5, 2025
    1.0
    Every time I come here i’m waiting about 20 minutes whether it’s in line or inside. Somehow after waiting that long you would think the food is hot? No it isn’t. The staff is rude, they’re always cursing and it’s just overall horrible.
  • AB
    Amber Blick
    Nov 18, 2025
    4.0
    Staff was nice. It took a little while to get our frosties, the seats and tables could have been cleaner.
  • LM
    Lisa Marie
    Nov 12, 2025
    1.0
    Worst Wendy’s. Staff always loud, goofing off and being unprofessional. When I go through the drive through, I’m always waiting at the speaker to order for about 5-10 minutes, no cars in front of me…what are these guys doing and who manages this place?
  • DG
    Dimona Givens
    Nov 4, 2025
    1.0
    Horrible experience tonight didnt even get some of my food just to go back ad got a 6 piece and I paid for a 10 piece just horrible service all because they were in a rush to leave closing at 11:30 shouldn't have never taking my order if you I wasnt going to get what I paid for will definitely be up to complain as soon as yall open and I wont be but.

Frequently Asked Questions About Wendy's

Is Michigan Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 32967 Michigan Avenue, Wayne, MI?

Wendy's is open daily from 6:30 AM to midnight, including every day of the week.