Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff often appearing rude, untrained, and unprofessional.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor quality of food and smoothies.
Cleanliness and Facilities
Customers expressed dissatisfaction with the lack of public restrooms and reported unsanitary conditions in the establishment.
Staff Attitude
Several reviews noted that employees often displayed negative attitudes, which detracted from the overall customer experience.
Quality of Food
Feedback indicated that the quality of food and smoothies was inconsistent, with many customers receiving poorly made or subpar items.
AW
Angie W
Jan 5, 2026
1.0
No proper greeting and it was at least ten minutes before I was serviced but the smoothie was ok
CT
chocchip103 tee
Nov 12, 2025
1.0
I normally visit the location at least once a week. However the employees look sad/mean majority of the time. The owner doesn't speak he looks angry. Just no personality. But there's one young lady who makes my sandwich whose very pleasant. However she wasn't there yesterday. To make a long story short. I canceled my order and requested a refund. I'll try a different location. Please look into customer service training, for staff/management....
RF
Ryan Ferro
Nov 4, 2025
1.0
Last 3 orders have been poor quality, barely any meat on flat wraps. Always glob to much ranch, always soaked. Bread always hard. Plus smoothies have been wrong alot lately. Don't know why keep going here but its close. All other tropical smoothies have been great but this place dont know what issue is with them
TT
teairra
Nov 1, 2025
1.0
This place irritates me i don’t know why i keep giving them chances on making my smoothie all these new hires standing around and talking. they cant ever make my smoothie how it supposed to be made. i spend almost 10$ on crap! that don’t even taste right they put to much ice and always trying to move fast rushing, always have an attitude. the manger need to stop hiring all these teenage girls and properly train them correctly and stop trying to serve people just anything. they be in there to busy trying to look cute! MAKE MY DAMN SMOOTHIE RIGHT!
SJ
Sally Johnson
Oct 9, 2025
1.0
I’ve had bad experiences at this Tropical Smoothie on separate days. The first time, I ordered a Thai Chicken Salad and it came with no chicken at all. Then when I came back another day, the same light-skinned girl with wavy hair working the morning shift had her back turned the whole time and acted like she didn’t care. She kept saying things were missing when they weren’t and wasn’t doing her job properly. The service here is lazy and unprofessional. For the prices they charge, you’d expect your order to be right and the staff to at least pay attention. Definitely won’t be returning to this location.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe in Wayne, MI?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Does Tropical Smoothie Cafe offer delivery and what are the delivery hours?
Yes, delivery is available Monday to Friday from 7:00 AM to 8:45 PM, Saturday from 8:00 AM to 8:45 PM, and Sunday from 8:00 AM to 8:30 PM.
Can I order ahead for in-cafe pickup at Tropical Smoothie Cafe?
Yes, you can order ahead in the app or online for in-cafe pickup, curbside pickup, or delivery.
What types of payment does Tropical Smoothie Cafe accept?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer gluten-free and vegan options?
Yes, Tropical Smoothie Cafe offers gluten-free, vegan, and other healthy food options including smoothies, wraps, flatbreads, salads, and bowls.
What are some nearby places I can visit after dining at Tropical Smoothie Cafe?
Nearby, you can visit Paradise Nails for beauty services, China Garden for Chinese cuisine, or Snazzy Treats and Eats for candy and ice cream.
Are there nearby places where I can shop after visiting Tropical Smoothie Cafe?
Yes, nearby shopping options include Cammy’s Fashion for women's clothing, Pandora Jewelry, and T-Mobile for mobile phones and accessories.
Is Tropical Smoothie Cafe close to any financial or service-related businesses?
Yes, OneMain Financial, Nicholas Financial, and Instant Cash Advance are nearby for financial services, and SVS Vision and In Focus Eyecare provide optometry services.
What is the address and contact number for Tropical Smoothie Cafe in Wayne?
Tropical Smoothie Cafe is located at 35131 E Michigan Ave, Wayne, MI 48184, and their phone number is +1 734-895-6387.