Tropical Smoothie Cafe

3.3
395 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
35131 E Michigan Ave, Wayne, MI
48184, United States

Hours

Reviews

3.3
395 reviews
5 stars
185
4 stars
36
3 stars
23
2 stars
33
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored during their visits.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor quality of food and smoothies, leading to dissatisfaction.

Restroom Policy

A significant number of reviews criticized the lack of public restrooms for customers, which many found unacceptable for a food establishment.

Operational Hours

Customers frequently noted that the location often closed early or had inconsistent hours, leading to frustration when orders were placed online.

Food Quality

While some customers enjoyed the food and smoothies, many expressed disappointment with the quality, citing issues like watered-down smoothies and poorly made food.
  • CT
    chocchip103 tee
    Nov 12, 2025
    1.0
    I normally visit the location at least once a week. However the employees look sad/mean majority of the time. The owner doesn't speak he looks angry. Just no personality. But there's one young lady who makes my sandwich whose very pleasant. However she wasn't there yesterday. To make a long story short. I canceled my order and requested a refund. I'll try a different location. Please look into customer service training, for staff/management....
  • RF
    Ryan Ferro
    Nov 4, 2025
    1.0
    Last 3 orders have been poor quality, barely any meat on flat wraps. Always glob to much ranch, always soaked. Bread always hard. Plus smoothies have been wrong alot lately. Don't know why keep going here but its close. All other tropical smoothies have been great but this place dont know what issue is with them
  • TT
    teairra
    Nov 1, 2025
    1.0
    This place irritates me i don’t know why i keep giving them chances on making my smoothie all these new hires standing around and talking. they cant ever make my smoothie how it supposed to be made. i spend almost 10$ on crap! that don’t even taste right they put to much ice and always trying to move fast rushing, always have an attitude. the manger need to stop hiring all these teenage girls and properly train them correctly and stop trying to serve people just anything. they be in there to busy trying to look cute! MAKE MY DAMN SMOOTHIE RIGHT!
  • SJ
    Sally Johnson
    Oct 9, 2025
    1.0
    I’ve had bad experiences at this Tropical Smoothie on separate days. The first time, I ordered a Thai Chicken Salad and it came with no chicken at all. Then when I came back another day, the same light-skinned girl with wavy hair working the morning shift had her back turned the whole time and acted like she didn’t care. She kept saying things were missing when they weren’t and wasn’t doing her job properly. The service here is lazy and unprofessional. For the prices they charge, you’d expect your order to be right and the staff to at least pay attention. Definitely won’t be returning to this location.
  • HM
    Hunter Moore
    Oct 8, 2025
    3.0
    Who is the owner of this establishment? Because per of the workers, they said, you do not allow restrooms on the premises. I hope you understand. It is illegal to not have an operational bathroom at a establishment that serves food primarily. Besides this bathroom issue, my food and smoothies have always been good, and I have never had an issue with customer service. I did tell your workers on the staff to inform you of the big gallon for your bathroom policy

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe in Wayne, MI?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.