Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported cold food, missing items, and overall dissatisfaction with food preparation.
Staff Attitude
Many reviews mentioned unprofessional behavior from staff, particularly during evening shifts, leading to negative customer experiences.
Cleanliness Issues
Several customers noted unsanitary conditions in the restaurant and bathrooms, raising concerns about hygiene.
RJ
ronald allen jr.
2 days ago
3.0
Used drive thru had to pull ahead with 2 other cars and wait for my food
KD
Ka Dr
3 days ago
1.0
We ordered through the drive thru.We go to get our food at the next window the guy looked lost when asked which was regular and which was diet? We get home which is not near this location and he gave us the wrong pies. Now I opened the bag at the drive thru I didn't know I had to physically take out each item to make sure it was correct. On the receipt it says strawberry cream pies now why would you give me apple? This was 2/28/26 @ 12:19 pm order #50. Your staff needs to get more training. I've done customer service for over 30 years this is unacceptable. I get sent a link we need more information. It's very clearly spelt out here and enough information is provided as I said provide more training to your staff.
ZZ
Zack
5 days ago
5.0
Its hit and miss. Honestly just think it has to do with training from corporate more then anything. Everyone is always nice, but my lord your drive thru times when your not busy sometimes can be outrageous
DW
Dster Working
Feb 21, 2026
1.0
Make sure you check your food!! 3 days in a row I was missing food or had the wrong order
RH
Randy. Hatfield
Feb 15, 2026
1.0
I sent my husband to pick up a mobile order.It took him forever to get the food and he did not check it before he left.The food was extremely cold like it was made way before he got there.So and the big macs i ordered we're completely swamped and soft to the point where that's what you were eating bread and sauce. One of the most worst experiences I've ever had at a McDonald's. And the entire staff was rude. There was a guy who was making burgers while picking through his hair with no hair net on and the manager never told him to put a hair net on after I complained because you can physically see it's from the front counter i will never be eating at this place again. This is now the third time this has happened, where the food is just crap, and the people are crap. I will be telling everybody I know.Not to eat here
What are the regular opening hours for McDonald's in Wayne, MI?
McDonald's in Wayne, MI is open from 6:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.
What are the delivery hours for this McDonald's location?
Delivery is available 24 hours from Monday to Saturday, and from 5:00 AM to 11:59 PM on Sunday.
When is the drive-through open at McDonald's in Wayne, MI?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Wednesday, from 6:00 AM to 4:00 AM on Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does McDonald's in Wayne offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food for delivery or pickup at this McDonald's?
You can order via the McDonald's App for iOS and Android or online using the delivery URL: https://mcdonalds.order.online/business/-5579.
What nearby places can I visit before or after dining at McDonald's in Wayne, MI?
You can visit local spots like the Wayne Historical Museum for art and history, Treasure Seekers for shopping, or the First Congregational Church nearby for religious services.
Are there nearby banks to McDonald's in Wayne if I need to withdraw cash?
Yes, Bank of America, Chase Bank, and PNC are all nearby and offer ATM and financial services.
What nearby fitness or activity centers are close to this McDonald's?
KICKS Taekwondo and Fitness Centers is nearby, offering martial arts and fitness instruction if you want to stay active before or after your meal.
Can I find other dining options near McDonald's in Wayne, MI?
Yes, Boho Taco food truck and Brookies Cafe are close by if you're interested in exploring different dining choices.
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