Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, particularly during evening shifts.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food served cold or improperly prepared.
Speed of Service
Customers frequently complained about slow service, with long wait times reported at both the drive-thru and inside the restaurant.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and concerns about food handling practices.
Mixed Experiences
While some customers praised specific staff members and had positive experiences, these were often overshadowed by negative feedback about overall service.
CC
Cooper Chambers
1 day ago
5.0
Good food and good wait time for snack just don’t go in at night or lunch
DC
diane C
3 days ago
5.0
woman in the drive thru is amazing at night. so sweet and even though it took a minute she was nice and we got fresh fries with our meals, those overnight employees make way better food and are way nicer than anyone ive ever interacted with when the sun is out
GJ
Garron Jackson
Nov 12, 2025
2.0
They were uber slow, no apologies for the wait. Will not be giving them my money no time soon.
CA
Christopher Allen
Oct 18, 2025
1.0
I wish I could give this less than 1 star. I never go to this location, I travel out of my way because it never goes well. Against my better judgement, I went tonight. Sat and watched while only one of the drive-thru lanes was getting their order taken, as 3 cars I was ahead of passed through. Had to shout multiple times just to get a guy on the intercom. When I got to the window and asked why he only took one lanes order he said "I got mixed up". I said "I had to shout at you multiple times just to get you, what do you mean you got mixed up. This is exactly why I don't come to this location and go out of my way to another". His response was "Why did you even come then?". Welp, don't worry, I never will again, especially after I tell the manager what the employee did and they didn't seem to care one bit. Didn't realize there was a 3 strike these days for insulting customers to their face.
P.S. The main reason I don't go is because the burgers are always cold enough for the cheese to easily separate, and the fries are always stale. Guess what? Nothing changed, so that was the cherry on top.
SM
shanita morgan
Oct 17, 2025
1.0
I have been trying to contact the restaurant since I left at 8:20am and no one answers the phone. Today I ordered 2 sides of bacon (4 strips) when I got to work I realized they only gave me 2 strips. Previously I ordered 2 strips of bacon but the line was moving slowly so I needed up leaving without getting my food. I spoke with Sonya and she put my name down to get what I had already paid for. When I returned to redeem it I was given a hard time. I said forget it and I paid for the bacon again. I would like for someone to contact me and I would also like for the 2 sides of bacon that I am owed to be given to me. I would have loved to resolve this over the phone!
What are the regular opening hours for McDonald's in Wayne, MI?
McDonald's in Wayne, MI is open from 6:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.
What are the delivery hours for this McDonald's location?
Delivery is available 24 hours from Monday to Saturday, and from 5:00 AM to 11:59 PM on Sunday.
When is the drive-through open at McDonald's in Wayne, MI?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Wednesday, from 6:00 AM to 4:00 AM on Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does McDonald's in Wayne offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food for delivery or pickup at this McDonald's?
You can order via the McDonald's App for iOS and Android or online using the delivery URL: https://mcdonalds.order.online/business/-5579.
What nearby places can I visit before or after dining at McDonald's in Wayne, MI?
You can visit local spots like the Wayne Historical Museum for art and history, Treasure Seekers for shopping, or the First Congregational Church nearby for religious services.
Are there nearby banks to McDonald's in Wayne if I need to withdraw cash?
Yes, Bank of America, Chase Bank, and PNC are all nearby and offer ATM and financial services.
What nearby fitness or activity centers are close to this McDonald's?
KICKS Taekwondo and Fitness Centers is nearby, offering martial arts and fitness instruction if you want to stay active before or after your meal.
Can I find other dining options near McDonald's in Wayne, MI?
Yes, Boho Taco food truck and Brookies Cafe are close by if you're interested in exploring different dining choices.