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Jimmy John's

3.6
(229 reviews)

Business Details

35155 E Michigan Ave, Wayne, MI
48184, United States
(734) 722-1430
https://locations.jimmyjohns.com/mi/wayne/sandwiches-831.html

About

Sandwich Restaurant

Location

Jimmy John's
35155 E Michigan Ave, Wayne, MI
48184, United States

Hours

Reviews

3.6
229 reviews
5 stars
111
4 stars
29
3 stars
18
2 stars
17
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Delivery Issues

Frequent complaints about slow delivery times and lack of communication regarding order status.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others noted inconsistencies in preparation and portion sizes.

Cleanliness

Some reviews mentioned clean bathrooms, but overall cleanliness and food handling practices were questioned.
  • BB
    Benjamin Bickford
    4 days ago
    1.0
    Called back fourty mins later to say i'd like my sandwich i ordered for them to tell me We don't have drivers after 7 pm, We only use Uber eats, What kind of young staff do have here lmao
  • TC
    Tee Car
    Nov 25, 2025
    1.0
    I went in today for lunch I wanted to try something different the African American gentleman at the counter that took my order was super nice and helpful. The caucasian gentleman that was making the sandwiches was very very rude. He made me scared to ask for anything. I forgot to tell the cashier I wanted pickles on my sandwich. The guy making the sandwich gave me a death stare. Please do better when hard working people decide to spend their hard earned money with you guys
  • TR
    Tina Ringer
    Oct 26, 2025
    1.0
    Cancelled my order ordered delivery says we don't have a driver I was paying cash asked for a discount for the inconvenience of me having to pick it up like sir take the del charge off says he can't take it up with management in morning are you serious your the manager hangs up on me I'm a rewards member we tried 3rd party before takes over an hour never can find our house 3 different times why I order through app..... Disappointed in your management Do better stop delivering on your app if you don't have a driver that can accept Cash.....
  • BW
    Billy Mc Watters
    Apr 13, 2021
    1.0
    Closed at 5pm on Tuesday online has 8pm as well as sign on door.

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Certified March 01, 2026Yext Knowledge Graph
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