McDonald's

3.4
1945 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1145 W Superior, Wayland, MI
49348, United States

Hours

Reviews

3.4
1,945 reviews
5 stars
593
4 stars
437
3 stars
383
2 stars
144
1 star
388

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and poor management.

Cleanliness

Several reviews pointed out unsanitary conditions in the dining area and restrooms, negatively impacting the overall experience.

Food Quality

Customers expressed disappointment with food quality, including cold items and poorly prepared meals, although some enjoyed specific menu items.

Service Speed

While some praised quick service during late hours, many others experienced long wait times and slow service, particularly during busy periods.
  • MC
    Miriam Cook
    Dec 31, 2025
    1.0
    Quite possibly the worst service I have ever had, it took 25 minutes for them to get out an order they lost 3 in the span of me sitting there. Some manager needs to be fired and this location to be reevaluate. I knew I should never have gone.
  • OL
    Olivia Lenhart
    Dec 22, 2025
    1.0
    Didn’t update app and had no ice cream and would not refund me had to call customer service and be on the phone forever only one guy in there on his phone also and was super rude and was like that sucks not my problem tho
  • LL
    l0lap.3
    Dec 8, 2025
    1.0
    there's always something wrong with my order, weather it's the condiments on a burger or them simple forgetting a major part of a meal, somethings always wrong. if i could get it a zero i would but i can't so they get a 1.
  • KC
    Kristin Corner
    Nov 19, 2025
    1.0
    It’s always something with this location. My food is always either wrong or cold and the girl with glasses that run the pay window is the most unpleasant person.
  • TN
    Trynity Nieto
    Oct 27, 2025
    5.0
    This McDonalds never disappoints even when we go at 1 am, our food is always nice n hot. And my caramel macchiato was bussin today🙌

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Wayland, MI?

McDonald's in Wayland, MI is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates 24/7.