Brand Certified
McDonald's
3.4(1957 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1145 W Superior, Wayland, MI
49348, United States
Certified by McDonald's • Mar 01, 2026
(269) 792-4339
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,957 reviews
5 stars
596
4 stars
438
3 stars
385
2 stars
144
1 star
394
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, impacting the overall dining experience.
Food Quality
Feedback varied on food quality, with some praising hot and fresh items while others complained about cold or poorly prepared food.
Staff Attitude
Mixed reviews on staff friendliness, with some customers noting kind service while others experienced rudeness.
- JDJanice Dockter1 day ago4.0Very busy & a very long line when we were there. Food & coffee were good.
- BFBrad Forbes1 day ago1.0I don't eat at McDonald's much anymore. Today however I thought some fries sounded good so I ordered a large fry. I was handed my order and drove away only to find a large fry box less than half full. That's pretty sad considering a large fry is 4.19 before tax. You better give people value for their money Wayland McDonald's or you'll lose more business to Culver's because there you get a full bag of food.
- JLJack LeggioFeb 16, 20265.0literally the best McDonald’s experience I’ve ever had. food was super hot and fresh, my burger was made right which is awesome because I’m pregnant and picky and I’m sure made it more complicated than it needed to be. the girl with the pink hair was so sweet!!!
- CKCody KuiperFeb 4, 20261.0The last two times I have went to this McDonald’s… I have gotten VERY COLD and HALF FULL fries! Is this a new way for McDonald’s to save money? Not giving customers what they fully pay for? Also gotta love when you pull up to order in the drive thru… seeing people pull up after you and somehow ordering before you! Makes you feel very “respected” as a paying customer and overall with my time! All in all, I’d say this place is going downhill from what it once was…
- TBTim BeukemaJan 25, 20261.0Always something here. Sunday, 9:50AM. 1 car drive thru ahead of us. None behind. 1 of softdrinks had loose lid, No napkins again!! if ya eat on the run, you need napkins, get it together people.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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