McDonald's

3.4
1941 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1145 W Superior, Wayland, MI
49348, United States

Hours

Reviews

3.4
1,941 reviews
5 stars
592
4 stars
437
3 stars
382
2 stars
143
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms.

Food Quality

Mixed feedback on food quality, with some praising hot and fresh items while others complained about cold or poorly prepared food.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with many noting rude or indifferent behavior from employees.

Management Concerns

Multiple reviews indicated issues with management, including poor handling of customer complaints and staff treatment.
  • KC
    Kristin Corner
    5 days ago
    1.0
    It’s always something with this location. My food is always either wrong or cold and the girl with glasses that run the pay window is the most unpleasant person.
  • JW
    Jami Werkema
    Nov 9, 2025
    1.0
    Once again lazy staff. Placed an order and missed items and sauce. Called and was brushed off.
  • TN
    Trynity Nieto
    Oct 27, 2025
    5.0
    This McDonalds never disappoints even when we go at 1 am, our food is always nice n hot. And my caramel macchiato was bussin today🙌
  • ZK
    Zane Van Kuilenburg
    Oct 23, 2025
    1.0
    This place should be shut down because their employees are incompetent and can't read what is ordered and can't pick up a phone to handle customer disputes
  • J9
    jkl 9187
    Oct 17, 2025
    1.0
    I ordered a large coffee. It was barely half full. I took it back in and they just filled it up with water and handed it back to me.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Wayland, MI?

McDonald's in Wayland, MI is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates 24/7.