McDonald's

3.5
908 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1515 N Patterson, Wayland, MI
49348, United States

Hours

Reviews

3.5
908 reviews
5 stars
299
4 stars
204
3 stars
199
2 stars
84
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and unhelpfulness.

Food Quality

Food quality is inconsistent, with reports of fresh meals and good taste, but also complaints about cold, overcooked, or improperly prepared items.

Speed of Service

Many customers noted slow service, particularly during busy times, with some waiting excessively for their orders.

Cleanliness

The cleanliness of the location is a concern for some customers, with reports of dirty restrooms and dining areas.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a need for better management and training.
  • KM
    Kriss Maag
    Nov 11, 2025
    1.0
    Employees had an argument in the lobby. Swearing at each other loudly. Food was good. Appeared the manager was more attentive than his employees. Glad it was later and children were not in the restaurant at the time. Total disrespect
  • CA
    Chris Anurak
    Nov 4, 2025
    1.0
    Food was cold and staff was slow and rude. Would give zero if possible.
  • MM
    Me
    Oct 3, 2025
    2.0
    Dried out chicken nuggets, wouldn’t give me my in-app order in drive through so had to park and go inside. I don’t plan on returning to this McDonald’s again. Several years ago they had a man working the drive through who was happy and helpful. Obviously the guy working yesterday was trained by someone else. I’m feeling generous so I gave 2 stars
  • RD
    Rob Deboer
    Aug 31, 2025
    5.0
    Nice staff that night
  • VE
    Vapheio English
    Aug 19, 2025
    1.0
    They would look at me weird

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Wayland, MI?

McDonald's in Wayland, MI is open daily from 6:00 AM to 10:00 PM, except on Sundays when it opens at 7:00 AM.

What are the delivery hours for McDonald's in Wayland?

Delivery is available Monday through Saturday from 6:00 AM to 8:30 PM, and Sundays from 7:00 AM to 8:30 PM.