Jimmy John's

3.9
224 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1170 W Superior St, Wayland, MI
49348, United States

Hours

Reviews

3.9
224 reviews
5 stars
102
4 stars
54
3 stars
29
2 stars
11
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders and issues with delivery availability.

Food Quality

Feedback on food quality was mixed, with some praising the sandwiches while others noted stale or undercooked bread.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, particularly with customizations and missing items.

Staff Behavior

Customer experiences with staff varied, with some praising friendliness while others reported rudeness or unprofessional behavior.
  • CM
    Cole Miller
    3 days ago
    1.0
    Couldn’t even read the tiny print on their menu sign to order In store. Ended up just leaving
  • DL
    Dan Lillis
    Dec 12, 2025
    1.0
    During my last visit to pick up my order, I noticed the sandwich maker/delivery person pull my toasted sandwich out of the toaster and proceed to scrap some ham that fell of my sandwich out of the oven and add it to my sandwich which they were going to serve me. I noticed this and requested them to make me a new sandwich. This was extremely unsanitary and unprofessional in front of their customers. These actions need to be prevented for the future/
  • DM
    Destiny Marie
    Sep 12, 2025
    1.0
    No hair nets and worker took like five minutes to take my order and then said they had no more bread. Worst experience
  • KN
    Kristin Nevins
    Oct 20, 2021
    5.0
    Best service during co-vid.