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Jimmy John's

3.9
(225 reviews)

Business Details

1170 W Superior St, Wayland, MI
49348, United States
(269) 792-4797
https://locations.jimmyjohns.com/mi/wayland/sandwiches-226.html

About

Sandwich Restaurant

Location

Jimmy John's
1170 W Superior St, Wayland, MI
49348, United States

Hours

Reviews

3.9
225 reviews
5 stars
102
4 stars
55
3 stars
29
2 stars
11
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many expressing frustration over long wait times for their orders.

Food Quality

There were mixed reviews on food quality, with some customers praising the sandwiches while others complained about stale or undercooked bread.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, particularly with customized requests often being forgotten.

Staff Behavior

Feedback on staff behavior was varied, with some customers noting friendly service while others experienced rudeness or unprofessionalism.
  • CM
    Cole Miller
    Jan 9, 2026
    1.0
    Couldn’t even read the tiny print on their menu sign to order In store. Ended up just leaving
  • DL
    Dan Lillis
    Dec 12, 2025
    1.0
    During my last visit to pick up my order, I noticed the sandwich maker/delivery person pull my toasted sandwich out of the toaster and proceed to scrap some ham that fell of my sandwich out of the oven and add it to my sandwich which they were going to serve me. I noticed this and requested them to make me a new sandwich. This was extremely unsanitary and unprofessional in front of their customers. These actions need to be prevented for the future/
  • DM
    Destiny Marie
    Sep 12, 2025
    1.0
    No hair nets and worker took like five minutes to take my order and then said they had no more bread. Worst experience
  • SM
    Stephanie Moore
    Jun 28, 2025
    1.0
    The last few months the bread has been very pale and undercooked Not sure what has changed but my family would go weekly and now we get the undercooked bread so much we have been going elsewhere We liked the golden chewy bread that they use to serve
  • JB
    Joe Budzinski
    Dec 4, 2020
    5.0
    Always good! Fast and on the ball!

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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