I visit this Jimmy John's frequently, i usually get the same sandwich every time the chicken bacon ranch. Sometimes i go and they add lettuce or tomato when i said none of that. The toaster is shut down early. I went last week and tried to redeem my rewards for a free sandwich. The guy who was in charge Tyler; who ive delt with a couple times wouldn't let me use my rewards . Probably wont go to that one no more unless im really craving it.
JL
Josh Lamb
Nov 26, 2025
2.0
I usually order around 8 PM on Mondays and Wednesdays, and there are two recurring problems: they are often out of bread except for mobile orders, and they shut down the toaster at 8 PM even though the store closes at 9. Last time, I placed a mobile order before 8, arrived right at 8, and was told they couldn’t toast my sub because the toaster was already off. Not sure if this is policy or just staff choice, but it’s frustrating when menu options aren’t available an hour before closing. This has happened multiple times and really affects the experience. If the store is open until 9, everything on the menu should be available until then.
TP
Tyler Putnam
Nov 16, 2025
1.0
Walk in and they were playing inappropriate things over the loud speaker to the whole restaurant and it continued as I tried to order my food, I asked why must this go on? And the guy said “they are children” and I said well then get them to stop and he told me they were the managers.. really unprofessional and almost makes me not want to come back to this location 🫤
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