Wendy's

3.0
879 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3170 Elizabeth Lake, Waterford, MI
48328, United States

Hours

Reviews

3.0
879 reviews
5 stars
255
4 stars
145
3 stars
127
2 stars
71
1 star
281

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or improperly cooked food, including old fries and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including long wait times, rude staff, and frequent order mistakes.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Management Problems

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of oversight leading to ongoing issues.

Inconsistent Experience

While some customers praised individual staff members for good service, the overall experience at this location was described as mediocre or worse.
  • KS
    Karim Shareeff
    1 day ago
    1.0
    chicken on sandwich is old and refried
  • SP
    Shauntelle Pitts
    3 days ago
    3.0
    The customer service was good. My fries were very dark and tasted like old grease.
  • MM
    Michael
    5 days ago
    1.0
    This Wendys is horrific and should be shut down for unprofessionalism, lack of products and long wait times.
  • DA
    Destiny Abdulnoor
    Dec 2, 2025
    1.0
    Stale, cold and old food
  • KL
    Kurt lester
    Nov 25, 2025
    1.0
    Refused to answer the drive through stay away from this wendys

Frequently Asked Questions About Wendy's

Is Elizabeth Lake #10 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Elizabeth Lake in Waterford, MI?

The drive-thru is open daily from 6:30 AM until midnight (12:00 AM).