Wendy's

3.0
874 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3170 Elizabeth Lake, Waterford, MI
48328, United States

Hours

Reviews

3.0
874 reviews
5 stars
254
4 stars
146
3 stars
126
2 stars
71
1 star
277

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with some customers expressing concerns about food safety.

Customer Service

Service was frequently described as slow and unprofessional, with several customers noting rude or indifferent staff.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, raising health concerns.

Wait Times

Customers consistently complained about long wait times, both in the drive-thru and for in-store orders.
  • DJ
    dan johns
    Nov 6, 2025
    1.0
    I stopped by the 3170 Elizabeth Lake Waterford location and it was a miserable experience. The fries were obviously re-fried and old. The spicy chicken sandwich had an old and tough bun. The chicken patty itself was thin and tough. The spicy nuggets were cold and borderline inedible. The only saving grace was the chili. This location is constantly out of resources. Today, it was large cups and dipping sauces. Either let this location go or support it properly. I will not be eating at this location again. Their food prices are out of control and the quality is just not there.
  • MR
    Mike Ryon
    Oct 28, 2025
    1.0
    Hands down, the worst Wendy's experience I've had in a while. And that's saying something. Wendy's overall has been on a decline for years and getting worse daily ( thank management for that) Today's visit was due opening. The person at the drive through window never greeted me, never gave me a total, never said anything, just reached for my card, and handed me a bag. The person on the grill has no idea how long a burger should stay on the grill. Both patties were burnt crispy around the entire perimeter of each burger. I realize that this is NOT 1980 but dayum... Highly recommend NOT visiting this restaurant
  • JT
    Jim Tress
    Oct 27, 2025
    4.0
    I have gotten some old fries here
  • CC
    Charlene
    Oct 22, 2025
    1.0
    Worst Wendy's ever!! This is the 2nd time that they have nt made my order properly and told a Doordash driver that somebody already picked up my order when nobody ever actually picked up my order. Get it together Wendy's. DO BETTER!!
  • LT
    LaRae Thomas
    Oct 3, 2025
    5.0
    It was breakfast it was cool because I think we were all still waking up

Frequently Asked Questions About Wendy's

Is Elizabeth Lake #10 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.