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Wendy's

3.0
(888 reviews)

Business Details

(248) 681-6914

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3170 Elizabeth Lake, Waterford, MI
48328, United States

Hours

Reviews

3.0
888 reviews
5 stars
256
4 stars
146
3 stars
129
2 stars
72
1 star
285

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly cooked food, including old fries and undercooked chicken.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff behavior.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Management Concerns

Feedback indicated a lack of effective management, with complaints about unprofessional staff behavior and poor operational practices.
  • AM
    Armor of Light Ministry
    2 days ago
    2.0
    If Dave were still around, he would probably tear this place down with his bare hands. Horrible customer service, routinely charges more than posted prices when they say the sandwich on the sign isn't in the computer anymore. Most likely never going back.
  • MP
    Michael Pierce
    Feb 21, 2026
    1.0
    I was on the hunt for a redhead named Wendy but every time I go to these places she's never there. Does she even exist?
  • JM
    Joe Mervyn
    Feb 17, 2026
    5.0
    The spicy chicken sandwich is the best
  • PM
    Phill Mey
    Jan 30, 2026
    1.0
    They put the wrong order in and apparently they will not make any changes at the window, even if they are the ones that messed up. I worked in fast food 24 years ago and you could make changes at the window, but apparently weve gone backwards? The kid at the window made a simple mistake but his manager is throwing him under the bus with this type of rule. Horrible leadership.
  • DD
    Dylan
    Jan 21, 2026
    1.0
    Always worst service. Always messes up the food I cant believe they hire these ppl who are unable to run their own home . I was only one there and it took 25min

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-thru at Wendy's on Elizabeth Lake in Waterford, MI?

The drive-thru is open daily from 6:30 AM until midnight (12:00 AM).

Does this Wendy's location serve breakfast?

Yes, Wendy's on Elizabeth Lake serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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