Location.com logo
Brand Certified

Taco Bell

3.6
(1050 reviews)

Business Details

5350 Highland Road, Waterford, MI
48327, United States
(248) 674-3022

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5350 Highland Road in Waterford. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5350 Highland Road, Waterford, MI
48327, United States

Hours

Reviews

3.6
1,050 reviews
5 stars
443
4 stars
199
3 stars
124
2 stars
78
1 star
206

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted rude and unprofessional staff, with several customers expressing frustration over poor interactions.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.

Speed of Service

Customers frequently complained about long wait times in the drive-thru and slow service, with some stating they waited over 30 minutes.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly made items, while others praised specific meals.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, particularly praising individual staff members for their kindness and service.
  • JU
    jay uzais
    Feb 15, 2026
    1.0
    My cheesy rollup came out cold and felt squishy the cheesy wasn’t melted at all felt like plastic, my 2 crunchy tacos the beef in both were cold and tasted raw. Everything i ordered tasted bad I don’t know who made it but they need to learn how to cook its not that hard to make a cheesy rollup and 2 crunchy tacos
  • ES
    Efren Santiago
    Feb 15, 2026
    1.0
    They got my order wrong so I went back through with the bag untouched. They said they would not remake it unless I paid again. I obviously didn’t want to pay twice for my order being wrong and they just got more rude. On the receipt was the correct order but they still would not remake it right.
  • BF
    Ben Fritsch
    Feb 4, 2026
    3.0
    It's Taco Bell. You knew what you were getting into.
  • AM
    Audrey Moyer
    Feb 2, 2026
    1.0
    Did an online order (paid for before I got there) & was given the wrong order, due to dietary stuff it had to be completely thrown away. Called, was told next time I came in my order would be comped, great. They make it, it was still wrong but it was free & we were able to eat it so we didn’t complain. Ordered online again, so prepaid AGAIN, pull up to the register & they tell me that they’re completely out of ingredients to make my order. Asked for a refund (ya know since I paid for absolutely nothing) nope, have try to go through the app which (if they refund it) takes over a week. So now for the second time in a two week span I’m leaving with no food (that I can eat) THAT I ALREADY PAID FOR, with no refund.
  • MC
    megan craycraft
    Jan 31, 2026
    1.0
    Didn't get our fries.. the mex pizza looks terrible and the nuggets are burnt.. not happy

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: