Taco Bell

3.6
1043 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5350 Highland Road in Waterford. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5350 Highland Road, Waterford, MI
48327, United States

Hours

Reviews

3.6
1,043 reviews
5 stars
442
4 stars
199
3 stars
122
2 stars
79
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and long wait times.

Order Accuracy

Numerous reviews indicated consistent issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

While some customers praised the food quality, many others complained about cold, stale, or improperly made items.

Technology Issues

The AI ordering system was often criticized for being ineffective, leading to frustration among customers.

Staff Performance

Despite negative feedback, some employees received commendations for their friendliness and helpfulness, indicating a mixed experience.
  • NL
    Nicholas Lemp
    Dec 28, 2025
    1.0
    Shouldn’t be disappointed because you know what to expect at Taco Bell but this one sucks. Had two different mobile orders for drive though pickup. Supposedly you can only give one name/order at a time and need to go through the whole line for a second order…. They were one premade box each… thanks, I’ll wait another 15 min for 8 more cars and we can eat cold food
  • KB
    Kristina Bowyer
    Dec 23, 2025
    5.0
    Great staff
  • JJ
    jake
    Dec 18, 2025
    1.0
    if there was a 0, id give it, slowest place of all time, if you enjoy your time being wasted, wait an hour for the worst taco of your life.
  • AM
    Amanda Manso
    Dec 7, 2025
    1.0
    The AI ordering is just awful
  • LO
    Leanna Orville
    Nov 23, 2025
    5.0
    I got a $9 lunch box and it was one of the best boxes I ever got my tacos were perfectly full and not broken vmy quesadilla was perfectly grilled perfect amount of meat and it was just so good and delicious I had the best Taco Bell experience here at this location I came around 10:00 at night and the service was just so amazing the black guy in the window was smiling even though he had no teeth. I hope I have more experiences like this

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell location at 5350 Highland Road in Waterford?

This Taco Bell is open daily from 9:00 AM until 3:00 AM.

Does this Taco Bell have a drive-through service?

Yes, the Taco Bell at 5350 Highland Road offers drive-through service during all open hours.