Subway

3.9
215 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Waterford Subway® Restaurant at 5034 Dixie Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5034 Dixie Highway, Waterford, MI
48329, United States

Hours

Reviews

3.9
215 reviews
5 stars
106
4 stars
46
3 stars
22
2 stars
10
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Customer experiences with staff were mixed, with some praising friendliness and others reporting rudeness and poor service.

Cleanliness

Several reviews highlighted concerns about cleanliness and sanitary practices, with some describing the location as dirty.

Order Accuracy

There were multiple complaints about incorrect orders and issues with online ordering, leading to customer dissatisfaction.

Food Quality

While many customers enjoyed the food, there were also reports of declining quality and unsatisfactory sandwich preparation.
  • SM
    Sara Miller
    Dec 16, 2025
    1.0
    I visited this location on 12/16/2025 to buy a meal. I come to this location and other locations often. I watched a young female employee go from the bathroom to the service area and put on gloves without washing her hands. Per the food code (health department), you are supposed to wash your hands even if you just washed them in the bathroom. I politely asked her to wash her hands (at the front sink right by her literally 2 feet away) and she immediately raised her voice at me and screamed at me saying she just washed them in the bathroom. I explained to her nicely without even raising my voice that I’d like her to wash them at the front counter sink. She then yelled at me and cursed at me and threw off her gloves and said she is refusing to serve me. I then left because I am an adult and act like one unlike this employee. I absolutely am disgusted by this behavior and it is totally unacceptable all because I asked her to wash her hands where I could see her do it. She should be fired.
  • TS
    Theresa Stone
    Nov 21, 2025
    5.0
    Cece the sandwich artist was so friendly and kind. She took time to make conversation and made my sandwich with extra cares. It was delicious.
  • MC
    Mathieu C
    Oct 30, 2025
    5.0
    I WOULD GIVE THIS 10 STARTS UF I COULD employee's were so nice told them I told them it was my brother's birthday yesterday gave me 2 FREE COOKIES 1 FREE CHIP AND ANOTHER SUB FOR FREE
  • TT
    T
    Sep 10, 2025
    3.0
    Some Subway locations have gluten free bread for the subs. This one does not. Bummer. The staff are kind and the place is clean enough. Not the cleanest I've seen, but not the worst either.
  • ES
    Explorer Survivor
    Sep 5, 2025
    4.0
    Pretty experienced sandwich artists working here so I did enjoy my food.

Frequently Asked Questions About Subway

Where is Subway in Waterford located?

Subway is located at 5034 Dixie Highway, in Drayton Square Mall, Oakland, Waterford, MI 48329, US.

What are the operating hours of Subway at 5034 Dixie Highway?

Subway is open daily from 10:00 AM to 9:00 PM.