Subway

3.1
314 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Waterford Subway® Restaurant at 4212 Highland Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4212 Highland Road, Waterford, MI
48327, United States

Hours

Reviews

3.1
314 reviews
5 stars
111
4 stars
44
3 stars
33
2 stars
16
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and unprofessional behavior.

Food Quality

While some customers enjoyed their sandwiches, many complained about cold or poorly made food, including issues with freshness and incorrect orders.

Staffing Issues

Numerous reviews highlighted that the location is often understaffed, leading to delays and a lack of attention to customers.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and unclean dining areas.

Customer Experience

Positive experiences were noted with specific employees, but overall, many customers expressed dissatisfaction with their interactions.
  • EA
    E A
    Nov 15, 2025
    1.0
    This is the absolute worst subway around. Everytime i go here the staff is incredibly unprofessional, always complaining either about there personal problems or having loud discussions amongst themselves using profanity and do not seem to care one bit that there are customers or young children around. They seem to take no pride at all in producing a quality product or experience for there customers. And the worst part is that management joins in on these behaviors regularly. The food is atrocious, last night ordered 2 subs because my wife worked late and it was on the way home. They were sloppy as usual and my sub had no meat. Never again will I go here, my suggestion when it comes to this place...keep driving.
  • LL
    Leigh Langston
    Nov 8, 2025
    3.0
    Gave me a 12 inch instead of the 6 inch I asked for but they couldn't hear me well. Also, took a while to place order at drive thru.
  • JS
    James Scovel
    Sep 2, 2025
    5.0
    Labor Day I had the best sandwich I could have ever had made by the most awesome friendly young lady I wish I could remember her name but it was between lunch and dinner
  • TM
    Tow Mike
    Aug 22, 2025
    1.0
    They close at nine at the place locked up by 8:20
  • JF
    Julie Flores
    Aug 18, 2025
    4.0
    Service was friendly and they apologized to customers for their wait (which wasn't very long). Atmosphere wasn't bad. The portions are ridiculous though. I didn't want to bring out my tape measure, but I'm sure Subway is at it again. That is not the employees fault. And why have a tantalizing large canister with "Fresh Tea" if you never provide any!

Frequently Asked Questions About Subway

What are the operating hours for Subway at 4212 Highland Road?

Subway at 4212 Highland Road is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer catering services?

Yes, this Subway offers catering services to assist with any catering needs.