Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Waterford Subway® Restaurant at 4212 Highland Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor service, including rude staff, long wait times, and unprofessional behavior.
Food Quality
Several reviews mentioned issues with food quality, such as cold sandwiches, incorrect orders, and unsanitary conditions.
Staffing Issues
Numerous reviews highlighted that the location is often understaffed, leading to delays and poor customer experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and good food.
WH
Wilver Harrizon
2 days ago
5.0
Es un buen lugar
TM
Trinity Medlen
5 days ago
1.0
honestly i’m sick of this place. everytime i’ve ordered from here they have cancelled my order or told me they were out of something then i go in and it’s full. all the workers are rude and i will never be going here EVER again. honestly this is the worst subway near us!
JM
Jay M
5 days ago
1.0
Always seem to be waiting on their truck to deliver ingredients. Never any meatballs on meatball Wednesdays. Poorly managed imo
MM
markas maclean
6 days ago
5.0
Great service give them a raise!
EA
E A
Nov 15, 2025
1.0
This is the absolute worst subway around. Everytime i go here the staff is incredibly unprofessional, always complaining either about there personal problems or having loud discussions amongst themselves using profanity and do not seem to care one bit that there are customers or young children around.
They seem to take no pride at all in producing a quality product or experience for there customers. And the worst part is that management joins in on these behaviors regularly.
The food is atrocious, last night ordered 2 subs because my wife worked late and it was on the way home. They were sloppy as usual and my sub had no meat. Never again will I go here, my suggestion when it comes to this place...keep driving.