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Subway

3.1
(319 reviews)

Business Details

(248) 706-6990
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Waterford Subway® Restaurant at 4212 Highland Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4212 Highland Road, Waterford, MI
48327, United States

Hours

Reviews

3.1
319 reviews
5 stars
113
4 stars
44
3 stars
33
2 stars
16
1 star
113

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted unprofessional and rude behavior from staff, with complaints about employees arguing, using profanity, and showing a lack of concern for customers.

Service Speed

Many customers experienced long wait times for their orders, both in-store and at the drive-thru, often citing poor management and understaffing as contributing factors.

Food Quality

While some customers praised the freshness and taste of the food, many others reported issues with incorrect orders, cold food, and unsanitary conditions.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing, lack of training for employees, and failure to address customer complaints.

Positive Experiences

Despite the negative feedback, there were instances of excellent service and food quality, particularly from specific employees who were noted for their friendliness and efficiency.
  • KH
    Keagen Hughley
    Jan 29, 2026
    1.0
    I called the restaurant, and the lady hung up on me. I believe it was the manager, and it’s honestly just a depressing staff! Work somewhere else if you’re going to act like that. Remember, you chose to work there.
  • WH
    Wilver Harrizon
    Jan 10, 2026
    5.0
    Es un buen lugar
  • TM
    Trinity Medlen
    Jan 7, 2026
    1.0
    honestly i’m sick of this place. everytime i’ve ordered from here they have cancelled my order or told me they were out of something then i go in and it’s full. all the workers are rude and i will never be going here EVER again. honestly this is the worst subway near us!
  • JM
    Jay M
    Jan 7, 2026
    1.0
    Always seem to be waiting on their truck to deliver ingredients. Never any meatballs on meatball Wednesdays. Poorly managed imo
  • MM
    markas maclean
    Jan 6, 2026
    5.0
    Great service give them a raise!

Frequently Asked Questions About Subway

What are the operating hours for Subway at 4212 Highland Road?

Subway at 4212 Highland Road is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer catering services?

Yes, this Subway offers catering services to assist with any catering needs.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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