Panera Bread

3.8
834 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Waterford is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5175 Highland Road, Waterford, MI
48327, United States

Hours

Reviews

3.8
834 reviews
5 stars
417
4 stars
158
3 stars
75
2 stars
66
1 star
118

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times.

Food Quality

Mixed reviews on food quality; some items were described as stale or poorly prepared, while others were praised.

Customer Service

Inconsistent customer service experiences, with some staff being friendly and helpful, while others were reported as rude or unprofessional.

Cleanliness

Concerns about cleanliness and maintenance of the restaurant, with reports of messy dining areas and unsanitary conditions.
  • MM
    Melissa
    Jan 5, 2026
    1.0
    Charge so much for their sandwiches & they hardly put any meat in it, its like one slice. I dont see how they can get away with that
  • DB
    Danielle Bynum
    Jan 1, 2026
    3.0
    I got a half chicken salad sandwich. On the sandwich was more lettuce than anything and maybe a tablespoon of chicken salad. Very is disappointing! The bread was cut so thin it was falling apart! The soup was great but this meal was not worth 15.98
  • SL
    Sean “Cr8zydank” Lathrop
    Dec 14, 2025
    1.0
    Food wasn't very tasty . The steak sandwich was soggy before I could even get it home . And the tuna sandwich bread was so dry and fell apart while trying to consume it .
  • CM
    Chris Mski
    Dec 8, 2025
    1.0
    Ok. I like Panera. However, my drive thru and delivery orders are NEVER correct. Missing items. They’ve always replaced the missing items but it happens way too much. Including tonight. And. There was no salad dressing for my wife’s salad. So. I’m done. Way too costly to not get correct.
  • PW
    Patricia Weir
    Nov 22, 2025
    5.0
    Blueberry muffin was kind of plain, doughy.

Frequently Asked Questions About Panera Bread

Does Panera Bread Waterford accept reservations?

No, Panera Bread Waterford does not accept reservations.

What are the opening hours of Panera Bread Waterford?

Panera Bread Waterford is open daily from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 9:00 PM.