Panera Bread

3.8
832 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Waterford is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5175 Highland Road, Waterford, MI
48327, United States

Hours

Reviews

3.8
832 reviews
5 stars
419
4 stars
157
3 stars
75
2 stars
66
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and missing items from orders.

Food Quality

While some customers enjoyed the food, many expressed disappointment with incorrect orders, portion sizes, and food freshness.

Staff Behavior

Mixed reviews on staff professionalism, with some praising friendly service while others noted unprofessional behavior and lack of attention.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and bathrooms, impacting the overall experience.

Pricing Concerns

Many customers felt that the prices were too high for the quality and portion sizes of the food.
  • PW
    Patricia Weir
    2 days ago
    5.0
    Blueberry muffin was kind of plain, doughy.
  • PS
    Patrick Sassine
    Nov 3, 2025
    2.0
    After waiting for over 15 min our food was not only cold the bread on one of our sandwiches was rock hard, a item ordered from the menu that was supposed to be as pictured and described as on a crossaint was also on bread. The Souffle which I order regularly from many other locations was not only cold but tasted raw. Plus no milk so we were unable to buy any drinks. What a waste of time and disappointment on inedible food.
  • MQ
    Mai Qawam
    Oct 16, 2025
    2.0
    They don't have a good way of serving food. This is not a good way to serve the meal. The bread was eaten. Look at the picture.
  • RS
    Ryan Siefring
    Oct 13, 2025
    3.0
    Just worst Panera I've ever been too. Could have been having a bad day... Staff were nice, but service was slow, and missing items.
  • AA
    ajomomma
    Oct 5, 2025
    3.0
    Cashier stopped working on my order of a dozen bagels to take a 3-person order that came up after me, making me wait for my order but they didn't have to wait at all. There wasn't even a line. Not very professional.

Frequently Asked Questions About Panera Bread

Does Panera Bread Waterford accept reservations?

No, Panera Bread Waterford does not accept reservations.

What are the opening hours of Panera Bread Waterford?

Panera Bread Waterford is open daily from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 9:00 PM.