Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,114 reviews
5 stars
444
4 stars
242
3 stars
150
2 stars
74
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of rude staff and long wait times, particularly during night shifts.
Food Quality
Food quality is hit or miss, with complaints about cold items, incorrect orders, and undercooked fries.
Management Issues
Several reviews mention poor management, including unhelpful or rude managers and staffing problems.
Cleanliness
Concerns were raised about cleanliness, particularly in the bathrooms and kitchen areas.
Positive Experiences
Some customers reported positive experiences with friendly staff and quick service during certain visits.
- SMSandra Marion3 days ago2.0Nothing worse than taking your grandson to get a kid meal who is 4 to get home and find that he got a kids meal with no prize. This is what kids look forward to. Very disappointed 😞
- AHAndrew HoglinDec 8, 20255.0Jacob was very nice and made sure to put extra sauce when I asked and was very polite
- ELElizabeth LauerDec 5, 20251.0Not quick and always have a super long line. Also wanted to go in and eat dinner but they had all the doors locked so we couldn’t dine in and it was only 8pm and would not acknowledge us knocking.
- KKKelliDec 3, 20255.0The play place is on the smaller side and more fun for little kids, definitely like ages 2-5. Our food came out quick and the people working were very nice.
- RCRabbitt CartoonOct 24, 20251.0I ordered specifics on my my burgers like for example extra pickles and I get one pickle in the dead center ok haha on me I was gonna just leave it be then as I'm eating my burgers they are cold and the fries were wetter than prom night. Very gross won't be back
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's in Waterford, MI operates 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 every day of the week.
Can I use drive-thru services at this McDonald's, and if so, when?
Yes, drive-thru is open 24 hours a day, 7 days a week.
What types of payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer for convenient ordering?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's restaurant located?
It is located at 7600 Cooley Lake Rd, Waterford, MI 48327, USA.
Is there a mobile app to order food from this McDonald's?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What nearby places can I visit around this McDonald's in Waterford?
Nearby places include Freedom Treasures Resale Store for thrift shopping, Cooley Plumbing if you need plumbing services, and the Post Office for mailing needs.
Are there other dining options close to this McDonald's?
Yes, nearby dining options include KFC for chicken fast food, Red Wood Grill for American barbecue, and Lake Breeze Kitchen & Bar for pizza and other meals.
How can nearby banks and financial services help when visiting McDonald's?
Nearby financial services like Huntington National Bank and TCF Bank ATMs are available if you need cash or banking while visiting McDonald's.