Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,107 reviews
5 stars
441
4 stars
243
3 stars
148
2 stars
74
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of rude staff and poor management, particularly during night shifts.
Food Quality
Food is often served cold or improperly prepared, with frequent complaints about missing items and incorrect orders.
Cleanliness
Concerns about cleanliness in both the dining area and bathrooms, with reports of unsanitary conditions.
Speed of Service
Service speed is frequently criticized, with many customers experiencing long wait times.
Positive Experiences
Some customers report positive experiences with specific staff members and appreciate the play area for children.
- RCRabbitt CartoonOct 24, 20251.0I ordered specifics on my my burgers like for example extra pickles and I get one pickle in the dead center ok haha on me I was gonna just leave it be then as I'm eating my burgers they are cold and the fries were wetter than prom night. Very gross won't be back
- AVAmira VeraOct 20, 20253.0Whoever was the manager (female) on October 20th seems like she couldn't handle the job because her stressed out attitude made her seem annoyed with me even talking to her and all I ordered was a snack wrap... Whoever she is, you should tell her she should take meds because it would make her more cheerful and able to listen to the customers because she didn't even hear what I was saying because she was too stressed out.
- TLTom LaPriseOct 11, 20255.0Service here has always been memorable and good. The playplace is a huge draw for us as it is spacious and children of all age are not terrified to travel as there are not tube but better openings and we'll lit areas.
- PCPaula CunninghamOct 10, 20253.0Burger and fries weren't real warm. Cheese wasn't melted. Lettuce fell out while I was eating. Counter and server was very nice. Someone was sleeping at a table. Not sure if they were sick or tired?
- KWKyy WatersOct 10, 20251.0Picked up my share of orders here and there are some employees that have an attitude just for asking questions. I understand life can be stressful but what warrants you to talk nasty to others when they have done nothing to you? If you get upset by human interaction so easily maybe a different job with less customer interaction would help.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's in Waterford, MI operates 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 every day of the week.
Can I use drive-thru services at this McDonald's, and if so, when?
Yes, drive-thru is open 24 hours a day, 7 days a week.
What types of payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer for convenient ordering?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's restaurant located?
It is located at 7600 Cooley Lake Rd, Waterford, MI 48327, USA.
Is there a mobile app to order food from this McDonald's?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What nearby places can I visit around this McDonald's in Waterford?
Nearby places include Freedom Treasures Resale Store for thrift shopping, Cooley Plumbing if you need plumbing services, and the Post Office for mailing needs.
Are there other dining options close to this McDonald's?
Yes, nearby dining options include KFC for chicken fast food, Red Wood Grill for American barbecue, and Lake Breeze Kitchen & Bar for pizza and other meals.
How can nearby banks and financial services help when visiting McDonald's?
Nearby financial services like Huntington National Bank and TCF Bank ATMs are available if you need cash or banking while visiting McDonald's.