Brand Certified
McDonald's
3.3(1320 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5854 Highland Road, Waterford, MI
48327, United States
Certified by McDonald's • Mar 01, 2026
(248) 674-0937
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,320 reviews
5 stars
451
4 stars
219
3 stars
244
2 stars
102
1 star
304
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and quality of their meals.
Management Issues
Several customers highlighted problems with management, including unprofessional behavior and inadequate training of staff.
Positive Experiences
Despite the negative feedback, some customers praised individual employees for their friendly service and positive interactions.
- ARAmanda RileyFeb 22, 20261.0Stood at the counter for 7 minutes and nobody even noticed I was there or even said hi to me.....short brunette girl literally walked right past me
- SDSusan DFeb 14, 20261.0They changes the coffee and it’s like water now TERRIBLE!!!
- BCBryant CollinsFeb 12, 20265.0Aaron had really good customer service, very friendly, talkative, and just overall a good guy and worker.
- KJKristian JaramilloFeb 12, 20261.0Bad service the lady was super rude she should be fired
- SESeth ElderJan 28, 20261.0This was a complete joke. First order: I ordered a McFlurry, a Freeze, a McChicken, and a Vernors. What did I get? Only the McChicken and the Vernors. Half the order missing. So I placed a second order just to get what they already messed up — a Blue Razz Freeze — and somehow they managed to screw that up too by sending a Diet Coke instead. That’s two orders, back-to-back, both wrong. Missing items the first time, wrong item the second time. This isn’t a small mistake — it’s pure carelessness. Wasted my time, wasted my money, and left me annoyed and still without what I ordered. There is absolutely no excuse for this level of incompetence. I won’t be ordering from here again.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Waterford location?
McDonald's in Waterford is open 24 hours every day of the week.
Does McDonald's Waterford offer delivery and what are the delivery options?
Yes, McDonald's Waterford offers delivery including same-day and no-contact delivery services.
Is there a drive-through service available at McDonald's Waterford?
Yes, the drive-through at McDonald's Waterford is open 24/7, every day of the week.
How can I order McDonald's Waterford menu items online?
You can order online via the McDonald's App or through their delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's Waterford?
McDonald's Waterford accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Waterford participate in any rewards program?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.
Are there any other fast-food options near McDonald's Waterford?
Nearby fast-food options include Firehouse Subs, Arby's, and Little Caesars Pizza, providing variety for customers visiting the area.
What automotive services or dealers are located near McDonald's Waterford?
Customers can find AAMCO Transmissions & Total Car Care, Steller Automotive's of Lasco, Natalie’s Auto Sales, and Waterford Mitsubishi nearby for car repair and dealer services.
Are there any mobile phone stores near McDonald's Waterford for convenience?
Yes, there are several mobile phone stores nearby including Verizon, Victra — Verizon Authorized Retailer, and Boost Mobile to meet your mobile needs.
What services and amenities does McDonald's Waterford offer on-site?
McDonald's Waterford offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi for customer convenience.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website