Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional staff, with complaints about long wait times and incorrect orders.
Food Quality
Customers frequently reported issues with food being cold, stale, or poorly prepared, leading to dissatisfaction.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others experienced rudeness and lack of assistance.
Order Accuracy
Many customers noted problems with incorrect orders and missing items, contributing to frustration.
Cleanliness
Some reviews mentioned cleanliness issues within the restaurant, affecting overall dining experience.
SD
Shannon Davis
Nov 14, 2025
4.0
I had a chicken wrap I don't like the sauce on it I suggest getting it without the sauce
MJ
Max Johnson
Nov 10, 2025
5.0
Writing this review ONLY because I was struck off-guard by the unexpected. Drive through order… from the first window, young gentleman took payment and said “be safe.” Nice, and different, but I didn’t catch on yet. 2nd window, young lady handed me my beverage and politely explained they were still waiting on my sandwich and nicely asked me to pull around, nice genuine smile and said “have a good night.” Only waited in the lane for a minute and food came out. She had a couple orders in her hand but extended my order and sweetly said, this one is yours, smiled and said “enjoy your evening.” It made my night to see a few kids working a job so often taken for granted take pride in customer service… at a McDonalds! Keep it up! A smile goes a LONG way!
KW
Keegan Wullaert
Nov 10, 2025
1.0
i ordered on the app for drive thru 30 minutes before they ended dinner food and i got there 10 minutes b3fore dinner food was over and was told the registers down so we cant do that order yet so i wait 20 minutes to be told the orders cancelled terrible service for both the people not telling me itd be cancelled and making me wait 20 minutes and for the app not twlling me it was cancelled at any point
UU
Unknown
Nov 2, 2025
1.0
1st visit. 12am Thanks for the old double cooked fries. Just make new fries please.
Visit#2. Late night crew messed it up again.
Maybe it's time to look at management & supervision
NM
Nick Monte
Oct 24, 2025
1.0
After the football game I wanted to pick up a hot and ready for me and my 5 year old son and I gave him a choice of Little Caesars or McDonald's
he chose McDonald's I figured I would get a couple of mc doubles for four bucks. found out they had Monopoly game going and said oh I'll get a large fries to get the Monopoly game peace ended up ordering two Monopoly game pieces two large fries. Two large fries two McDoubles and a small smoothie $18 and change went through the drive-thru picked up the food realize it didn't have game pieces on the french fries containers went back around not wanting to they're like oh we're out I'm like what!! was the only reason why I ordered large fries will give you a couple cups but have the game pieces on them how lame I could have gotten free French fries with the app, but of course I'm driving so I can't play with my app stupid McDonald's app. McDonald's has fallen off to the next to nothing it would have been probably the same amount going to Culver's and their burgers are so much better avoid any McDonald's at all costs falling apart since I was a kid every time I eat McDonald's I feel sick I will teach my 5 year old how bad the food is for his health
What are the operating hours of McDonald's in Waterford, MI?
McDonald's at 4772 Dixie Hwy, Waterford, MI operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers a drive-thru that is open 24/7.
What delivery options are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food online or via an app?
Yes, you can order online through their delivery URL or through the McDonald's App available on both iOS and Android.
What payment methods does McDonald's accept at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What kind of food and menu options can I expect at McDonald's in Waterford?
McDonald's serves a variety of menu options including burgers, breakfast items, coffee, frozen yogurt, ice cream, and sandwiches, using quality ingredients.
Is WiFi available at this McDonald's?
Yes, WiFi is available as part of the services offered at this McDonald's.
Are there any nearby restaurants where I can dine after visiting McDonald's?
Nearby restaurants include Green Apple Restaurant, LBN Clarkston at The Green Apple, Noorjahan Indian Cuisine, A&W Restaurant, Pizza Hut, and Little Caesars Pizza.
What fitness centers are located near McDonald's on Dixie Hwy?
Nearby fitness centers include Snap Fitness, Classic Iron gym, and HealthQuest Physical Therapy which also offers gym services.
How can nearby transit or service places help me when visiting McDonald's in Waterford?
Nearby places like Michigan United Credit Union can assist with financial services, while Metro by T-Mobile offers mobile services; these can be convenient before or after your visit. Also, medical services like Quality Urgent Care and Physio4relief Physical Therapy are available nearby.