Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,212 reviews
5 stars
426
4 stars
235
3 stars
220
2 stars
94
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, indicating inconsistency in food quality.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
Long Wait Times
Numerous reviews mentioned long wait times in both drive-thru and in-store, contributing to customer dissatisfaction.
- MLMegan Lentine3 days ago5.0Order is always correct also very fast drive thru
- JSJustin Smith6 days ago1.0They charged me for 2 orders! The girl told me to pull up for a refund and when I asked about it at the next window the girl told me that I didn't get charged twice and I dont need a refund. I just checked my bank account and they did infect double charge me
- DLDestiny LynnDec 11, 20253.0Usually pretty good... But this is the 2nd time I've got 2 grinch meals and neither time have they put the Grinch salt in the bag... It's been disappointing for my kids both times...
- DGDylan GrixDec 11, 20253.0She asked at the speaker "is that all" I said "no" and before I could finish speaking she goes "SECOND WINDOW" then had an attitude idk who it was but it's unprofessional
- MJMax JohnsonNov 10, 20255.0Writing this review ONLY because I was struck off-guard by the unexpected. Drive through order… from the first window, young gentleman took payment and said “be safe.” Nice, and different, but I didn’t catch on yet. 2nd window, young lady handed me my beverage and politely explained they were still waiting on my sandwich and nicely asked me to pull around, nice genuine smile and said “have a good night.” Only waited in the lane for a minute and food came out. She had a couple orders in her hand but extended my order and sweetly said, this one is yours, smiled and said “enjoy your evening.” It made my night to see a few kids working a job so often taken for granted take pride in customer service… at a McDonalds! Keep it up! A smile goes a LONG way!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Waterford, MI?
McDonald's at 4772 Dixie Hwy, Waterford, MI operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers a drive-thru that is open 24/7.
What delivery options are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food online or via an app?
Yes, you can order online through their delivery URL or through the McDonald's App available on both iOS and Android.
What payment methods does McDonald's accept at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What kind of food and menu options can I expect at McDonald's in Waterford?
McDonald's serves a variety of menu options including burgers, breakfast items, coffee, frozen yogurt, ice cream, and sandwiches, using quality ingredients.
Is WiFi available at this McDonald's?
Yes, WiFi is available as part of the services offered at this McDonald's.
Are there any nearby restaurants where I can dine after visiting McDonald's?
Nearby restaurants include Green Apple Restaurant, LBN Clarkston at The Green Apple, Noorjahan Indian Cuisine, A&W Restaurant, Pizza Hut, and Little Caesars Pizza.
What fitness centers are located near McDonald's on Dixie Hwy?
Nearby fitness centers include Snap Fitness, Classic Iron gym, and HealthQuest Physical Therapy which also offers gym services.
How can nearby transit or service places help me when visiting McDonald's in Waterford?
Nearby places like Michigan United Credit Union can assist with financial services, while Metro by T-Mobile offers mobile services; these can be convenient before or after your visit. Also, medical services like Quality Urgent Care and Physio4relief Physical Therapy are available nearby.