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McDonald's

3.5
(1618 reviews)

Business Details

3205 Elizabeth Lake Rd, Waterford, MI
48328, United States
(248) 681-1220
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3205 Elizabeth Lake Rd, Waterford, MI
48328, United States

Hours

Reviews

3.5
1,618 reviews
5 stars
576
4 stars
344
3 stars
261
2 stars
118
1 star
319

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Customer Service

Feedback highlighted a mix of positive and negative experiences, with some praising friendly staff while others reported rude and unhelpful service.

Food Quality

Several reviews mentioned cold or old food, with complaints about the freshness and preparation of items.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others experienced issues with food quality.

Speed of Service

While some customers appreciated the quick service, others expressed frustration with long wait times and slow order fulfillment.
  • MT
    mario thompson
    3 days ago
    1.0
    You guys are terrible there every time I order some food from you guys. The food is horrible. French fries. Don’t be done all the way the big Mac be made wrong every time and then they have you pull up waiting forever just to get Cold food
  • JM
    Jaylen McKnight-Lewis
    3 days ago
    1.0
    I literally just left from here the same young lady (pale white) that works driv thru and sometimes front counter claimed I gave her 3.25 when in fact it was 6.25 I counted it right before giving it to her clearly she needed the $3 more than me since her career is McDonalds so I told her don’t even worry about to keep what she claimed I gave her and drove off
  • JA
    Jonathen Abrams
    Feb 15, 2026
    5.0
    Sandy was very nice and very fast with service. Overall very friendly and makes this location strive for success, Great customer service from sandy!
  • AM
    Amy M
    Feb 14, 2026
    4.0
    Fry's were hot service was slooo of slooow.
  • DL
    Diane Lane
    Feb 2, 2026
    1.0
    I always receive orders wrong . Just ordered a cheeseburger with only ketchup mustard and extra pickle on it received cheese burger that had onions hardly any ketchup or mustard on it and only 1 pickle . You callthem and they dont even answer the phone disgusting

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3205 Elizabeth Lake Rd, Waterford, MI?

McDonald's is open daily from 5:30 AM to 2:00 AM.

Does McDonald's at this location offer drive-thru service?

Yes, the drive-thru is open daily from 5:30 AM to 2:00 AM, matching the store's hours.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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