Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of basic courtesy.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their food orders.
Food Quality
Several reviews mentioned concerns about food quality, including cold or poorly prepared items, and some customers reported food safety issues.
Pricing
Customers frequently noted that prices were higher than other locations, with complaints about being charged for extras that are typically included elsewhere.
Cleanliness
While some customers praised the cleanliness of the dining area, others reported unsanitary conditions and poorly maintained facilities.
MM
markas maclean
Dec 31, 2025
1.0
They had me pull forward to a spot that I’ve been sitting in for 10 minutes now.
NT
Nicole Tollison
Dec 26, 2025
1.0
Hi,
I’m reaching out because I was very disappointed with my breakfast order. I spent $28 and watched an employee add water to three of my orange juices before serving them. The drinks were clearly watered down.
My brother-in-law is a store manager at McDonald’s, and he confirmed that this is not acceptable and that I was essentially being ripped off. I paid full price and expected full-strength juice, not watered-down drinks.
I wanted to bring this to your attention and would appreciate this being addressed.
Thank you,
Nicole
MA
Melissa Armon
Dec 26, 2025
1.0
Was there this am drive thru ordered #2 with a folded egg”unfortunately at the moment we have no folded eggs” almost sure that’s a lie so I ordered my back up sausage burrito with a small coke when I pulled up to the window I probably sat there a full 2 min while waiting (530am wow)first she tried to give me an oj n straw I told her what I ordered n she said she knows then when she give me a coke the ice was almost melted already n tasted of plastic the whole experience was less than average how unbelievable
KC
K C
Dec 24, 2025
1.0
Sat for 20 mins no food had to go inside to have my order completed ICE needs to raid this place!!!!
SS
Sue Smith
Dec 11, 2025
1.0
WATCH THEM. You're spending your own money but they will jip you. I ordered two large iced coffees and they tried giving me mediums. When I told them they were medium they tried to gaslight me at first and then when I insisted they were medium they took them back. Watched them ask the manager, then put them into large cups, filled them with ice so the coffee reached the top and gave them back to me. They seem lazy and aren't concerned about wasting your money at this McDonald's. There have been so many instances like this. It's your money. Save it or go to another McDonald's. This one needs a lot of training and a new manager!!
What are the operating hours of McDonald's in Waterford, MI?
McDonald's in Waterford, MI operates from 5:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:30 AM to 2:00 AM on Friday and Saturday.
Does this McDonald's location offer delivery and mobile ordering?
Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services, and supports mobile ordering via their app.
Can I use the drive-thru service at this McDonald's?
Yes, the McDonald's in Waterford has a drive-thru available with operating hours matching the restaurant's open hours.
What payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa at this location.
Where is McDonald's in Waterford, MI located?
This McDonald's is located at 2450 Dixie Hwy, Waterford, MI 48328, USA.
How can I order food online from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Are there any nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, Hot Spot Coffee Co and Hot Spot Coffee Company are nearby coffee shops where you can enjoy drinks before or after your meal at McDonald's.
What accommodations are available near McDonald's in Waterford?
Sherwood Motel is a nearby hotel where visitors can stay when in the Waterford area near McDonald's.
Are there any automotive services close to McDonald's in Waterford?
Nearby automotive services include R&R Motors Inc, USA LUBE for oil changes, A & B Motors for repairs, and Schram Auto Parts for parts and repairs.
Does McDonald's in Waterford offer any rewards or special promotions?
Yes, through MyMcDonald's Rewards, you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.