McDonald's

3.1
1431 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2450 Dixie Hwy, Waterford, MI
48328, United States

Hours

Reviews

3.1
1,431 reviews
5 stars
416
4 stars
253
3 stars
258
2 stars
121
1 star
383

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of basic courtesy.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their food orders.

Food Quality

Several reviews mentioned concerns about food quality, including cold or poorly prepared items, and some customers reported food safety issues.

Pricing

Customers frequently noted that prices were higher than other locations, with complaints about being charged for extras that are typically included elsewhere.

Cleanliness

While some customers praised the cleanliness of the dining area, others reported unsanitary conditions and poorly maintained facilities.
  • MM
    markas maclean
    Dec 31, 2025
    1.0
    They had me pull forward to a spot that I’ve been sitting in for 10 minutes now.
  • NT
    Nicole Tollison
    Dec 26, 2025
    1.0
    Hi, I’m reaching out because I was very disappointed with my breakfast order. I spent $28 and watched an employee add water to three of my orange juices before serving them. The drinks were clearly watered down. My brother-in-law is a store manager at McDonald’s, and he confirmed that this is not acceptable and that I was essentially being ripped off. I paid full price and expected full-strength juice, not watered-down drinks. I wanted to bring this to your attention and would appreciate this being addressed. Thank you, Nicole
  • MA
    Melissa Armon
    Dec 26, 2025
    1.0
    Was there this am drive thru ordered #2 with a folded egg”unfortunately at the moment we have no folded eggs” almost sure that’s a lie so I ordered my back up sausage burrito with a small coke when I pulled up to the window I probably sat there a full 2 min while waiting (530am wow)first she tried to give me an oj n straw I told her what I ordered n she said she knows then when she give me a coke the ice was almost melted already n tasted of plastic the whole experience was less than average how unbelievable
  • KC
    K C
    Dec 24, 2025
    1.0
    Sat for 20 mins no food had to go inside to have my order completed ICE needs to raid this place!!!!
  • SS
    Sue Smith
    Dec 11, 2025
    1.0
    WATCH THEM. You're spending your own money but they will jip you. I ordered two large iced coffees and they tried giving me mediums. When I told them they were medium they tried to gaslight me at first and then when I insisted they were medium they took them back. Watched them ask the manager, then put them into large cups, filled them with ice so the coffee reached the top and gave them back to me. They seem lazy and aren't concerned about wasting your money at this McDonald's. There have been so many instances like this. It's your money. Save it or go to another McDonald's. This one needs a lot of training and a new manager!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Waterford, MI?

McDonald's in Waterford, MI operates from 5:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:30 AM to 2:00 AM on Friday and Saturday.

Does this McDonald's location offer delivery and mobile ordering?

Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services, and supports mobile ordering via their app.