McDonald's

3.1
1424 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2450 Dixie Hwy, Waterford, MI
48328, United States

Hours

Reviews

3.1
1,424 reviews
5 stars
413
4 stars
253
3 stars
258
2 stars
121
1 star
379

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Order Accuracy

A significant number of customers reported incorrect orders, missing items, and issues with food preparation, leading to dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with some customers experiencing cold or poorly prepared meals, while others praised fresh and hot food.

Cleanliness

While some reviews noted cleanliness in the dining area and restrooms, others reported unsanitary conditions and concerns about food safety.

Speed of Service

Many customers complained about slow service, particularly in the drive-thru, with long wait times and inefficient order handling.
  • JR
    Joe Robertson
    Nov 15, 2025
    3.0
    What happened to customer service? The guy at the 1st window practically threw the receipt at me, and the girl at the 2nd window did the same thing with my food. No words from either of them. I know it's just fast food, but come on. A simple thank you or have a good day wouldn't kill you.
  • HW
    Hard Worker
    Oct 24, 2025
    2.0
    Avoid if playing monopoly. No monopoly stickers on large cups or larg fries. So If you are coming for monopoly stay away. Bought 2 large meals and only got 2 stickers out of 6 I should have. And Gave me zero sugar coke instead of the dr pepper I ordered. An also wrong sauce for nuggets and nuggets are rock solid way over cooked. now my kid won't eat his food smh
  • LW
    Lone Wolf
    Oct 21, 2025
    5.0
    Friendly fresh food
  • CN
    Cat Ngo
    Sep 26, 2025
    5.0
    Literally the best McDonald’s. I only eat breakfast whenever I’m at McDonald’s and this location has the best food and service
  • BS
    brandon spradlin
    Sep 8, 2025
    1.0
    Im pretty sure this place may have gotten my son sick. And my food was so bad i took one bite and threw it out

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Waterford, MI?

McDonald's in Waterford, MI operates from 5:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:30 AM to 2:00 AM on Friday and Saturday.

Does this McDonald's location offer delivery and mobile ordering?

Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services, and supports mobile ordering via their app.