Jimmy John's

Reviews

• KJ

  K J

  Dec 28, 2025
  1.0
  Consistently stale rock hard bread
• BW

  Bailey Waller

  Dec 18, 2025
  1.0
  This location is awful. I once waited over an hour for an order. When I called the first time they told me my order was going right out and would be the first delivered. Called back 45 minutes later and asked to cancel the order because at this point it had been over an hour since they’d made the sandwich. I was told they don’t have the drivers phone number to tell them not to deliver the order so they couldn’t do that. Was also told not to worry that my food had been made that long ago because there wasn’t mayo on it. I had to call corporate in order to get a refund. Today I ordered again and after waiting for over an hour I called the store and they told me the driver had delivered my food to another person but they are going to remake it and send it to me. I believe that would at least warrant a phone call to me rather than just waiting for over an hour. For some reason the app won’t let me order from another store so I guess I’m just done with jimmy johns. Update: finally got my order. No chips, no straw, no napkins, and my sandwich was not cut in half.
• DM

  David Morton

  Dec 7, 2025
  1.0
  Over an hour for delivery and the order wasn't done correctly. Missing ingredients, asked for light cheese and was given extra. Nothing was done about the sandwich until a half hour of me waiting and the store then saying my sandwich was finally being made.
• JS

  Jack Smith

  Oct 1, 2025
  1.0
  Disappointed with the quality and quantity of food. Price is high for what you get and I can buy better subs at Kroger/Walmart/Meijer/etc. Not much meat and it wasn't very good. Will not eat here again.
• MZ

  Michael Zubalik

  Aug 14, 2015
  1.0
  Nobody knows what they are doing. They gave us the first sandwich in 2 minutes but had to wait another 5 minutes for the 2nd sandwich because nobody was at the preparation station. No apologies for the wait.