Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterford, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
571 reviews
5 stars
213
4 stars
92
3 stars
61
2 stars
33
1 star
172
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Product Consistency
Many reviews highlighted inconsistencies in drink and food quality, with complaints about weak coffee and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, particularly with food preparation areas and overall restaurant conditions.
Staff Attitude
Several reviews mentioned unfriendly or unprofessional behavior from employees, impacting the overall customer experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed their drinks and food.
- MNMegan Noel2 days ago1.0Honestly it’s not worth the trip. The manager rolled her eyes, huffed and puffed bc I wanted to speak with her. ITS YOUR JOB. We can all complain about the staff but when it comes down to it, it’s management that set the staff up for failure to begin with. I highly recommend biggby or Starbucks. They steal Starbucks drink ideas anyways!
- JBJoseph BlasiusNov 17, 20251.0Can never even get a simple order correct.. I've sworn myself to never come back here again, drinks are always over sweetened even when asked for less syrups
- DCDestiny CarrOct 31, 20255.0I love today's morning crew I told them extra cream cheese go heavy on it and they did just that I love you guys thanks I'm so happy 😊 😃 😀 😄 😁 🤣
- LHLydia HickmanOct 21, 20251.0So she got one drink wrong twice. Both drinks were weak. If traffic would not have been so bad U would have went back and asked for a refund. She looked like she was having a bad day so I said I hope your day gets better She said I'm not having a bad day as If it offend her. Well my day wasn't not as expected at Dunkin. Not Happy about paying almost $13.00 foe two weak coffee drinks.
- RCR COct 19, 20251.0Spent 15 mins in the drive-through line for a black coffee. Was then told they forgot to brew the coffee. Spent 10 minutes in the parking lot waiting before going inside and being told they forgot again. I asked for a cold brew from tap just so I could leave, and was told that would cost more and that they could only serve it as a small. After I convinced them to just serve me so I could leave, the employee handed me a cup mostly containing ice, and some cold brew poured over… Worst coffee place I’ve ever been to. Dumbest employee I’ve ever met. Will never go back.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Waterford, MI?
Dunkin' in Waterford, MI is open every day from 5:00 AM to 10:00 PM.
Does Dunkin' offer delivery and pickup services at this location?
Yes, Dunkin' in Waterford offers both delivery and curbside pickup services.
What are some specialty items I can try at Dunkin' Waterford during the holiday season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for a faster experience at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What types of meals does Dunkin' Waterford serve?
They serve breakfast, lunch, and brunch meals.
Do they have drive-thru service at this Dunkin' location?
Yes, this location has a drive-thru service for convenient ordering and pickup.
Is Dunkin' Waterford family-friendly with vegetarian options?
Yes, Dunkin' welcomes families and offers vegetarian menu options.
What nearby places can I visit for more food options around Dunkin' Waterford?
Nearby you can find Baskin-Robbins for ice cream and smoothies, Jersey Mike's Subs for sandwiches, and Bob Evans Restaurant for American cuisine.
Are there any nearby automotive services if I need car repair while visiting Dunkin'?
Yes, Warehouse Tire, Used Tires Waterford, and All Around Auto Care are nearby automotive service providers.
What recreational spots are close to Dunkin' Waterford for family activities?
The Rolladium Skating Club and Sportway amusement park are nearby locations ideal for family fun and activities.