Checkers

3.9
969 reviews

About

Fast Food RestaurantBurger JointAmerican RestaurantTake Out Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
4349 Highland Rd, Waterford, MI
48328, United States

Hours

Reviews

3.9
965 reviews
5 stars
430
4 stars
255
3 stars
133
2 stars
54
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, rude staff, and problems with order accuracy, particularly with the automated ordering system.

Food Quality

While some customers praised the fries and certain menu items, many reported issues with food temperature, freshness, and overall quality.

Cleanliness

Several reviews mentioned the store's cleanliness issues, including dirty interiors and unsanitary food handling.

Pricing

Customers appreciated the reasonable prices and value of certain meal deals, but some felt the quality did not match the cost.

Staff Attitude

Mixed feedback on staff attitude, with some praising helpful employees while others reported rudeness and lack of professionalism.
  • DD
    Danny
    Oct 22, 2025
    1.0
    The workers at this location are so slow, lazy, & rude it’s unbelievable. Placed my mobile order right before i got there, when i arrived the inside was closed so my only option was the driver thru. Of course, theres about 4 cars in-front of me & the people ahead ordered the whole restaurant. So i get to the window, i told them i waited over 20 mins in the driver thru & my order was placed before i arrived. The nasty attitude red head young girl scoffed and laughed at me saying my food is cold. Now. I told her the bag is cold & the food inside is not fresh anymore, now i had to wait another 10 mins for my order to be remade, & when it was the food was disgustingly made as a retaliation tactic. If you’re gonna take a decade in the driver thru & try to serve me cold food at least don’t have an attitude, you work at checkers. I don’t recommend this location at least until they hire new staff & train them properly. Very disappointing.
  • RP
    Roan Patrick
    Oct 5, 2025
    1.0
    the foods usually good, unfortunately they use an awful AI instead of hiring teenagers. boycotting this location.
  • BB
    Bearish Beach
    Sep 30, 2025
    4.0
    Little run down. Food is good, service is good and fast. AI speakers are horrible.
  • EW
    Eric Wilamowski
    Sep 25, 2025
    4.0
    Great food for fast food. They use beef tallow and thier fries have always been great. This place could use a little landscaping and freshen up a bit. Otherwise the food's great and the people working are great.
  • TB
    Thea Burby
    Sep 12, 2025
    5.0
    Burgers were a little over salted

Frequently Asked Questions About Checkers

What are the operating hours of Checkers in Waterford, MI?

Checkers in Waterford, MI is open daily from 10:00 AM to midnight.

Does Checkers offer delivery service?

Yes, you can order delivery from Checkers via https://order.checkersandrallys.com/menu/3537-waterford.