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Arby's

4.0
(1079 reviews)
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Business Details

49 N Telegraph Rd, Waterford, MI
48328, United States
(248) 681-0825
http://www.arbys.com/locations/us/mi/waterford/49-n-telegraph-rd/store-132
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
49 N Telegraph Rd, Waterford, MI
48328, United States

Hours

Reviews

4.0
1,079 reviews
5 stars
495
4 stars
289
3 stars
154
2 stars
55
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Becca and Aniya for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others reported issues with cold or poorly prepared items.

Cleanliness

The dining area received positive remarks for cleanliness, although some reviews noted unsanitary conditions at times.

Order Accuracy

Several customers experienced issues with order accuracy, including receiving incorrect items or missing components.

Service Speed

There were complaints about slow service, particularly during busy times, with some customers waiting excessively for their orders.
  • TD
    Theresa Day
    Feb 12, 2026
    5.0
    Rebecca was nice and friendly solved my issue with our boxes. We had cold food and she made it right for us! Thank you becca for your great customer service!
  • CA
    Christian Anderson
    Feb 1, 2026
    5.0
    This location is sets the standard for fast food. Dining room is very clean, staff is friendly and the food is good.
  • DM
    Donna Mohlman
    Jan 20, 2026
    5.0
    I've only been here a couple times it was pretty good the milkshakes were a little bit off this time but other than that everything was good
  • EM
    Ellie M
    Nov 26, 2025
    5.0
    I visited the drive through and the lady taking our order and helping us at the window was extremely kind and bubbly. The food was fresh and delicious. I have not visited an Arby’s in years and I had a very pleasant experience.
  • LL
    LauraMarie
    Nov 4, 2025
    3.0
    I was using the drive-thru My order was taken very well. However, after paying for my order and receiving my order I had to request the receipt. I'm making a purchase from your establishment which means proof of purchase should be followed up. Why do I have to ask for my receipt!!?? And he appeared, going by his outfit,(not a uniform) he appeared to be the manager. He could have been more courteous. As a manager you should certainly know better! A customer shouldn't have to ask for their receipt! Duh!?! What!👎🏽👎🏽
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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