Wingstop

3.2
136 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
4998 Highland Rd Suite B, Waterford Township, MI
48328, United States

Hours

Reviews

3.2
136 reviews
5 stars
58
4 stars
11
3 stars
9
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unresolved complaints.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues like dry wings, cold fries, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and sticky surfaces.

Mixed Experiences

While some customers praised the service and food, many others reported negative experiences, indicating inconsistency in performance.
  • MH
    meghan henderson
    3 days ago
    1.0
    I literally have not received one correct order here in months and I try not to complain but this seriously has got to stop. I understand being short staffed and maybe having to wait longer for food, but being short staffed should not determine what food I receive. The lady I spoke to on the phone was quick to argue and tell me I received the right food when I literally am eating the food I did not order. She then told me I probably received “hot honey” and they look plain because they were told by corporate to cut down seasoning on their food, but I am literally eating plain wings, not hot honey. My fries were also seasoned with hot honey and they were very generous with the seasoning, so why couldn’t they season my wings? I have ordered from here multiple times the past 6 months and have not received my order correctly ONCE. I choose not to complain or call because I couldn’t imagine how short staffed they are, but this is ridiculous. And to the lady who wants to argue on the phone- do better.
  • VE
    Veronica E.
    Jan 2, 2026
    1.0
    If i could give them 0 stars i would. This is the most unprofessional place I have ever been to. The staff is very disrespectful and unprofessional. They shouldn't even be working in service if they don't know how to treat people. To the uneducated staff person who was extremely rude to someone simply just doing their job. If you don't like doing YOUR job then maybe working at Wingstop is not for you!! Don't waste your time and money at this location, plenty of other establishments that treat their customers with respect.
  • GB
    Gary Brown
    Dec 31, 2025
    1.0
    I ordered online pay for it get there and was told that there was no order then check my card no payment
  • AV
    Angela Vulaj
    Nov 4, 2025
    5.0
    I visited this location on my lunch break. Andrew was amazing! His customer service was beyond exceptional!
  • KX
    Katie xoxo
    Oct 25, 2025
    5.0
    The girl working taking the orders (Tasra) is so sweet and funny she was amazing and had a very welcoming vibe will come here again!☺️

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.