When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Waterford Township. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Food Quality
Many customers reported issues with food quality, including cold, soggy fries, incorrect orders, and poorly prepared wings.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and equipment.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
CS
Chop Shop
Feb 21, 2026
5.0
They were a very friendly and accommodating staff!!!
JG
Jenellegildner Gildner
Feb 16, 2026
1.0
I had a horrible experience at this location. Right from the beginning the staff were giving us attitude from the second we walked in. After we placed our orders and were waiting the cook came out from the back and said with MAJOR attitude “you guys know we close in 20 minutes right “ while rolling his eyes. Our orders were placed an hour before they closed. If I could give 0 stars I would.
JS
Josef Smith
Feb 16, 2026
1.0
We ended up showing up an hour before they closed and the cook gave us attitude and said “you guys know that we close soon right”
MJ
Michele J
Feb 4, 2026
2.0
Called to place an order. Drove all the way there and when I pulled into their parking lot I was still on hold. There was literally not 1 customer in the store when I walked in. Employee asked me was I there to pick up an order. I said I was placing one. He walked away without helping me. I stood around for a while before I was actually helped. All this with no one in the store but me. Needs better customer service.
RS
Randy Savagery Show
Jan 31, 2026
2.0
I’m sure they make great wings. I really cannot speak on that, but would they really do well is get DoorDash orders to DoorDash drivers as slow as they possibly can.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop in Waterford Township?
Wingstop is open from 10:30 AM to midnight Monday through Wednesday and Sunday. On Thursday through Saturday, it is open from 10:30 AM to 1:00 AM.
Does Wingstop offer delivery services?
Yes, Wingstop offers delivery including same-day and no-contact delivery.
Can I pick up my order at the Wingstop location?
Yes, Wingstop offers in-store pickup with hours from 10:30 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Is there a drive-through available at Wingstop Waterford Township?
No, the Wingstop location does not have drive-through service; it is closed every day for drive-through.
Where is Wingstop located?
Wingstop is located at 4998 Highland Rd Suite B, Waterford Township, MI 48328, USA.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Where can I view Wingstop's menu or place an order online?
You can view the menu and place orders online at https://www.wingstop.com/location/wingstop-2567-waterford-township-mi-48328/menu.
Are there any dessert places near Wingstop where I can go after my meal?
Yes, Crumbl - Waterford, a dessert and cake shop, is nearby and can be a great spot for dessert after your Wingstop meal.
If I want a coffee before or after eating at Wingstop, where can I go nearby?
Starbucks is close to Wingstop, providing coffee and smoothie options for your convenience.
Are there quick sandwich options near Wingstop if someone in my party wants something different?
Jimmy John's, a sandwich shop and fast food restaurant, is nearby and offers quick sandwich options.
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