When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unresolved complaints.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing issues like dry wings, cold fries, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and sticky surfaces.
Mixed Experiences
While some customers praised the service and food, many others reported negative experiences, indicating inconsistency in performance.
MH
meghan henderson
3 days ago
1.0
I literally have not received one correct order here in months and I try not to complain but this seriously has got to stop.
I understand being short staffed and maybe having to wait longer for food, but being short staffed should not determine what food I receive.
The lady I spoke to on the phone was quick to argue and tell me I received the right food when I literally am eating the food I did not order.
She then told me I probably received “hot honey” and they look plain because they were told by corporate to cut down seasoning on their food, but I am literally eating plain wings, not hot honey. My fries were also seasoned with hot honey and they were very generous with the seasoning, so why couldn’t they season my wings?
I have ordered from here multiple times the past 6 months and have not received my order correctly ONCE. I choose not to complain or call because I couldn’t imagine how short staffed they are, but this is ridiculous.
And to the lady who wants to argue on the phone- do better.
VE
Veronica E.
Jan 2, 2026
1.0
If i could give them 0 stars i would. This is the most unprofessional place I have ever been to. The staff is very disrespectful and unprofessional. They shouldn't even be working in service if they don't know how to treat people. To the uneducated staff person who was extremely rude to someone simply just doing their job. If you don't like doing YOUR job then maybe working at Wingstop is not for you!! Don't waste your time and money at this location, plenty of other establishments that treat their customers with respect.
GB
Gary Brown
Dec 31, 2025
1.0
I ordered online pay for it get there and was told that there was no order then check my card no payment
AV
Angela Vulaj
Nov 4, 2025
5.0
I visited this location on my lunch break. Andrew was amazing! His customer service was beyond exceptional!
KX
Katie xoxo
Oct 25, 2025
5.0
The girl working taking the orders (Tasra) is so sweet and funny she was amazing and had a very welcoming vibe will come here again!☺️
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop in Waterford Township?
Wingstop is open from 10:30 AM to midnight Monday through Wednesday and Sunday. On Thursday through Saturday, it is open from 10:30 AM to 1:00 AM.
Does Wingstop offer delivery services?
Yes, Wingstop offers delivery including same-day and no-contact delivery.
Can I pick up my order at the Wingstop location?
Yes, Wingstop offers in-store pickup with hours from 10:30 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Is there a drive-through available at Wingstop Waterford Township?
No, the Wingstop location does not have drive-through service; it is closed every day for drive-through.
Where is Wingstop located?
Wingstop is located at 4998 Highland Rd Suite B, Waterford Township, MI 48328, USA.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Where can I view Wingstop's menu or place an order online?
You can view the menu and place orders online at https://www.wingstop.com/location/wingstop-2567-waterford-township-mi-48328/menu.
Are there any dessert places near Wingstop where I can go after my meal?
Yes, Crumbl - Waterford, a dessert and cake shop, is nearby and can be a great spot for dessert after your Wingstop meal.
If I want a coffee before or after eating at Wingstop, where can I go nearby?
Starbucks is close to Wingstop, providing coffee and smoothie options for your convenience.
Are there quick sandwich options near Wingstop if someone in my party wants something different?
Jimmy John's, a sandwich shop and fast food restaurant, is nearby and offers quick sandwich options.