Tropical Smoothie Cafe

4.1
360 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5385 Highland Road, Waterford Township, MI
48327, United States

Hours

Reviews

4.1
360 reviews
5 stars
223
4 stars
56
3 stars
24
2 stars
17
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with reports of both friendly staff and rude interactions.

Smoothie Quality

Smoothies are often praised for their taste, but there are frequent complaints about inconsistency in blending and quality.

Order Accuracy

Many customers reported issues with incorrect orders, particularly with food items not matching requests.

Pricing Concerns

Customers feel that prices are high, especially for the portion sizes received.

Wait Times

Long wait times in both drive-thru and in-store are a common complaint, impacting overall customer satisfaction.
  • DA
    Dalanda Adams
    Dec 7, 2025
    5.0
    I ordered an Avocolada, sub mango instead of the pineapple and MAN!!!! The smoothie was bursting from the lid and I loved it. I saw a comment mentioning that their smoothie wasn’t fully blended….for me, there were pieces of either kale or spinach, but I didn’t mind this at all. It was delicious, the employee was friendly, service was swift and I was on my way. I hope someone fixes the sign because I was under the impression that I couldn’t turn left into the establishment, but apparently, you’re not able to left once you leave.
  • KP
    Kaliyah Pyles
    Nov 23, 2025
    1.0
    I’m extremely disappointed with my experience at this Tropical Smoothie location. I ordered a veggie wrap and they put chicken in it — which is unacceptable, especially for someone who’s specific about what they eat. When I called to get it resolved, the manager was incredibly rude and even started yelling at me on the phone. Completely unprofessional. I will not be returning, and I hope they improve their customer service and attention to orders
  • DW
    Demetrius Wilder
    Nov 19, 2025
    3.0
    Ordered a Avocolada smoothie. Nothing but chunks in smoothie. Not even blended down completely. You can’t even use a straw. Not enjoyable at all. You guys beginning to be a hit or miss with these smoothies
  • DA
    Daniel Aguilera
    Oct 24, 2025
    3.0
    The smoothie was good but I couldn’t believe the price. Almost $20 for two. 😳
  • MM
    Melissa
    Oct 20, 2025
    1.0
    Slow very Slow! That's all I have to say. Don't go there 4 lunch you won't make it back to work on time.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the delivery hours for Tropical Smoothie Cafe in Waterford Township?

Delivery is available Monday through Friday from 7:00 AM to 8:30 PM, and Saturday and Sunday from 8:00 AM to 8:30 PM.