Dunkin'

3.4
355 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waterford Township, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4775 Dixie Hwy, Waterford Township, MI
48329, United States

Hours

Reviews

3.4
355 reviews
5 stars
161
4 stars
48
3 stars
24
2 stars
25
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Product Consistency

Many reviews mentioned inconsistency in food and drink quality, with items often not tasting the same or being out of stock.

Employee Attitude

Several customers noted that while some employees were friendly, others displayed a lack of professionalism and poor attitudes.

Cleanliness Issues

There were multiple complaints about cleanliness, including unsanitary conditions and a lack of proper food handling practices.

Management Concerns

Customers expressed dissatisfaction with management, citing poor communication and inadequate staffing as ongoing issues.
  • DG
    David Gaval
    Oct 28, 2025
    5.0
    I don't know what happened to the donuts here they just don't taste like I remember
  • AB
    ALYSSA BURGESS
    Oct 28, 2025
    1.0
    This used to be an enjoyable place when Ryan was the manager. The employees seemed happy and everything came out perfect but since they fired him the place hasn't been the same. I will no longer be supporting a company that doesn't support good and hard working people.
  • LF
    Leila Fitzroy
    Oct 28, 2025
    5.0
    There’s one lady in there that’s my absolute favorite, she’s a very sweet older lady with glasses, and she always tells me good morning and she’s always very polite, I love her soooo much, we need more people like her in customer service! She always tries her best to get things done and get things done right! Only complaint with this location is they throw the donuts in upside down, so all the frosting is on the bag which does really suck, and other than that older lady, the employees are mediocre at best.
  • JG
    Jennifer Groleau
    Sep 28, 2025
    5.0
    Great coffee, friendly service!
  • RP
    Rizalyn perez
    Sep 20, 2025
    5.0
    1/4 Mile up the block from Tim Hortons who insulted me this morning and lost my business. Dunkin doughnuts has so much nicer employees.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Waterford Township, MI?

Dunkin' in Waterford Township is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.