Buffalo Wild Wings

3.6
1974 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5223 Highland Road, Waterford Charter Township, MI
48327, United States

Hours

Reviews

3.6
1,974 reviews
5 stars
840
4 stars
422
3 stars
224
2 stars
153
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised specific servers like Austin and Cannon for their excellent service, while others reported poor service and unprofessional behavior from some staff.

Food Consistency

While some customers enjoyed the wings and other menu items, there were numerous complaints about cold food, incorrect orders, and inconsistent quality.

Carry Out Issues

A significant number of reviews highlighted problems with carry out orders, including missing items, delays, and cold food upon pickup.

Cleanliness and Atmosphere

Feedback varied on cleanliness, with some praising the establishment while others reported unsanitary conditions and poor management.
  • JW
    Jason Williams
    2 days ago
    1.0
    If you’re going to eat here It’s not bad as far as B dubs go but don’t ever order carry out. Not only will your whole order be wrong and missing food, the manager will treat you poorly and be unwilling to rectify.
  • MG
    Miss Gretchen
    3 days ago
    4.0
    Sports bar atmosphere with tons of TV's... Boneless wings with tons of amazing sauce choices were tasty. Friendly service. Had a huge wait and food was not hot but Manager took care of it promptly so no complaints.
  • DC
    dahmari carritti
    4 days ago
    1.0
    Austin was rude. I watched him purposely shove another female server in the server station which is uncalled for and made me very uncomfortable to witness. Immediately needs to be fired.
  • KJ
    Ken Jones
    4 days ago
    5.0
    Haven't been to BWW in years. What a nice surprise. Their 6 for $20 was a great deal. Got 20 boneless wings, fries and tots and 2 drinks. Wings were great and the Pepsi was very good. All fountain drinks are not the same. All in all a great experience. Thanks BWs we will be back.
  • DD
    David
    Jan 2, 2026
    2.0
    If you order dine in, you can count on two things: 1.) the wings and fries will be cold 2.) the wings will have almost no sauce on them If you order take out, you can count on items to be missing. And they will make you jump through hoops to get a refund for the missing items. This location used to be ok. Then after the pandemic the quality and consistency went downhill.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Waterford Charter Township offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with 26 different sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings on weekdays?

From Monday through Wednesday, Buffalo Wild Wings is open from 11:00 AM to 11:00 PM.