Many customers praised specific servers like Austin and Cannon for their excellent service, while others reported poor service and unprofessional behavior from some staff.
Food Consistency
While some customers enjoyed the wings and other menu items, there were numerous complaints about cold food, incorrect orders, and inconsistent quality.
Carry Out Issues
A significant number of reviews highlighted problems with carry out orders, including missing items, delays, and cold food upon pickup.
Cleanliness and Atmosphere
Feedback varied on cleanliness, with some praising the establishment while others reported unsanitary conditions and poor management.
JW
Jason Williams
2 days ago
1.0
If you’re going to eat here It’s not bad as far as B dubs go but don’t ever order carry out. Not only will your whole order be wrong and missing food, the manager will treat you poorly and be unwilling to rectify.
MG
Miss Gretchen
3 days ago
4.0
Sports bar atmosphere with tons of TV's... Boneless wings with tons of amazing sauce choices were tasty. Friendly service. Had a huge wait and food was not hot but Manager took care of it promptly so no complaints.
DC
dahmari carritti
4 days ago
1.0
Austin was rude. I watched him purposely shove another female server in the server station which is uncalled for and made me very uncomfortable to witness. Immediately needs to be fired.
KJ
Ken Jones
4 days ago
5.0
Haven't been to BWW in years. What a nice surprise. Their 6 for $20 was a great deal. Got 20 boneless wings, fries and tots and 2 drinks. Wings were great and the Pepsi was very good. All fountain drinks are not the same. All in all a great experience. Thanks BWs we will be back.
DD
David
Jan 2, 2026
2.0
If you order dine in, you can count on two things:
1.) the wings and fries will be cold
2.) the wings will have almost no sauce on them
If you order take out, you can count on items to be missing. And they will make you jump through hoops to get a refund for the missing items.
This location used to be ok. Then after the pandemic the quality and consistency went downhill.
Frequently Asked Questions About Buffalo Wild Wings
What type of cuisine does Buffalo Wild Wings in Waterford Charter Township offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with 26 different sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings on weekdays?
From Monday through Wednesday, Buffalo Wild Wings is open from 11:00 AM to 11:00 PM.
Are there extended hours for Buffalo Wild Wings on weekends?
Yes, from Thursday to Saturday, Buffalo Wild Wings is open from 11:00 AM until 11:59 PM, and on Sunday from 11:00 AM to 11:00 PM.
Where is the Buffalo Wild Wings located in Waterford Charter Township?
It is located at 5223 Highland Road, Waterford Charter Township, MI 48327, United States.
What type of establishment is Buffalo Wild Wings?
It is a sports bar and restaurant primarily known for its chicken wings, and it also offers takeout services.
How can I contact Buffalo Wild Wings in Waterford Charter Township?
You can reach them by phone at +1 248-674-9464.
Does Buffalo Wild Wings have an official website for this location?
Yes, their official website for this location is https://www.buffalowildwings.com/locations/us/mi/waterford/5223-highland-road/sports-bar-569/
What nearby coffee shops can I visit before or after dining at Buffalo Wild Wings?
Nearby coffee shops include Panera Bread and Starbucks, where you can enjoy coffee or a light snack before or after your visit to Buffalo Wild Wings.
Are there any dental clinics close to Buffalo Wild Wings in Waterford?
Yes, nearby dental clinics include Warr John P DDS, Towne Centre Dentistry, and Hersh Beattie Isenberg Orthodontics, should you need dental care.
What entertainment options are available near Buffalo Wild Wings for a complete evening out?
Nearby entertainment includes the Heart of Oak Fest, Backyard Drive-In Party cinema, Summit Rock Wall Adventures, and Allen Entertainment event planning services for a fun experience.