Wendy's

3.3
821 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
66650 Van Dyke Rd, Washington, MI
48095, United States

Hours

Reviews

3.3
821 reviews
5 stars
301
4 stars
146
3 stars
93
2 stars
66
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some praised friendly staff while others reported rudeness and long wait times.

Food Quality

Food quality is inconsistent; many customers complained about cold, poorly prepared, or incorrect orders.

Cleanliness

Multiple reviews highlighted poor cleanliness in the dining area and bathrooms.

Management Issues

Concerns about management's responsiveness and handling of staff and customer complaints.

Order Accuracy

Frequent complaints about incorrect orders and missing items.
  • CS
    Chris Sajdak
    Nov 17, 2025
    1.0
    Chili was DISGUSTING!!!!!!!!!!!!
  • CS
    Casey Smith
    Nov 10, 2025
    5.0
    Hadn't been to a Wendy's in a long time. The service was great. Prices were very reasonable. My grandkids loved it.
  • KM
    Karisma Mitchell
    Oct 28, 2025
    1.0
    VERY VERY RUDE. THEY DONT LISTEN AND FOOD IS ALWAYS COLD. THEY ALWAYS HAVE A ATTITUDE. ESPECIALLY THE WHITE GUY WITH THE BLACK HAT. THEY REALLY NEED A WHOLE NEW NIGHT TEAM. ITS DISGUSTING 🤮
  • TM
    Tk Marchio
    Oct 16, 2025
    2.0
    The Cobb salad at this Wendy's was not very good compared to the Wendy's by me this salad was poor and will not go to this Wendy's again I enjoy this salad so much by me and get it several times a week
  • MD
    Mike Delaney
    Oct 6, 2025
    5.0
    I usually come through on the later side of things around 10 o'clock or later. Tonight was especially late a little after midnight. The grocery store had closed, so I needed to pull through to grab something to feed my furry friend at home. And the guys here had no problem cooking up some fresh patties. With probably about 45 minutes to close, I appreciate them going The extra mile. The night shift guys are always pretty cool here. Every time I come through, they're no-nonsense. They get your order out quick. I've never had any problems with my orders. Nothing missing, nothing mistaken, so I'd say they're one of the better crews around. To the guys working the late shift. On sunday, october sixth, pepper says thank you.

Frequently Asked Questions About Wendy's

Is Romeo #5 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.