Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on service; some praised friendly staff while others reported rudeness and long wait times.
Food Quality
Food quality is inconsistent; many customers complained about cold, poorly prepared, or incorrect orders.
Cleanliness
Multiple reviews highlighted poor cleanliness in the dining area and bathrooms.
Management Issues
Concerns about management's responsiveness and handling of staff and customer complaints.
Order Accuracy
Frequent complaints about incorrect orders and missing items.
CS
Chris Sajdak
Nov 17, 2025
1.0
Chili was DISGUSTING!!!!!!!!!!!!
CS
Casey Smith
Nov 10, 2025
5.0
Hadn't been to a Wendy's in a long time. The service was great. Prices were very reasonable. My grandkids loved it.
KM
Karisma Mitchell
Oct 28, 2025
1.0
VERY VERY RUDE. THEY DONT LISTEN AND FOOD IS ALWAYS COLD. THEY ALWAYS HAVE A ATTITUDE. ESPECIALLY THE WHITE GUY WITH THE BLACK HAT. THEY REALLY NEED A WHOLE NEW NIGHT TEAM. ITS DISGUSTING 🤮
TM
Tk Marchio
Oct 16, 2025
2.0
The Cobb salad at this Wendy's was not very good compared to the Wendy's by me this salad was poor and will not go to this Wendy's again I enjoy this salad so much by me and get it several times a week
MD
Mike Delaney
Oct 6, 2025
5.0
I usually come through on the later side of things around 10 o'clock or later. Tonight was especially late a little after midnight. The grocery store had closed, so I needed to pull through to grab something to feed my furry friend at home. And the guys here had no problem cooking up some fresh patties.
With probably about 45 minutes to close, I appreciate them going The extra mile. The night shift guys are always pretty cool here. Every time I come through, they're no-nonsense. They get your order out quick. I've never had any problems with my orders. Nothing missing, nothing mistaken, so
I'd say they're one of the better crews around. To the guys working the late shift.
On sunday, october sixth, pepper says thank you.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Washington, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Washington, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (586) 752-3277.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Romeo #5 Wendy’s serve breakfast?
Yes, this Wendy’s location in Washington, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's serve breakfast options?
Yes, this Wendy's location in Washington, MI serves breakfast, including combos, croissant, biscuit sandwiches, coffee, and sides.
Can I order food online or through an app for this Wendy's?
Yes, you can order via the Wendy's mobile app or website at order.wendys.com and place your order for pickup, drive-thru, or delivery where available.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from this Wendy's location?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or order.wendys.com.
How can I provide feedback or contact this Wendy’s location?
You can provide feedback via Wendy's Customer Care live chat or call 888-624-8140, or directly call this location at (586) 752-3277.
Where can I buy Wendy’s gift cards for this location?
Gift cards can be purchased in-restaurant, from various retailers, and online at wendysgiftcards.com.
Are there any banks or ATMs near this Wendy’s in Washington, MI?
Yes, PNC Bank and the PNC Bank Drive Up ATM are nearby, making it convenient for banking before or after your meal.
What local markets or grocery stores are near this Wendy's?
The Farmer's Daughters' Country Market is close by, perfect for picking up fresh produce before or after visiting Wendy's.
What entertainment options are available near this Wendy's?
Nearby you can find the Summit Sports Center and Summit Entertainment Center, offering bowling and recreation—great for activities after your meal.