Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
824 reviews
5 stars
302
4 stars
146
3 stars
94
2 stars
66
1 star
216
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food was often cold, poorly prepared, or not fresh, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted rude staff, long wait times, and frequent order mistakes, contributing to a negative customer experience.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions in both the dining area and restrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendly service and helpfulness.
- SSskyzawa1 day ago3.0Upon walking in I was super excited to eat from a Wendy's after a year or so. But i was disappointed when given my food. The burgers were burnt, the bacon was undercooked and I was told that they cook the bacon once a day and leave it sitting there. The food just had a taste where it felt like it wasn't Wendy's and I'm not sure how to describe it. I am however happy that they were able to remake the bacon for me to ensure I am satisfied.
- JZJeffrey ZawalskiDec 28, 20251.0No one in line tonight 12/27/25 @ 6:40pm. Ordered a double with no onion or lettuce, small fry, and a small chili. Went to window and paid, was told to pull up to door. Still no others in line . Waited over 12 minutes for the order to be walked out by very rude gentleman, burger was overdone, fries cold and soggy, chili cold, no spoon or napkins. Could have gone somewhere else, but already paid around $14 dollars for a bad meal. Not co
- CSChris SajdakNov 17, 20251.0Chili was DISGUSTING!!!!!!!!!!!!
- CSCasey SmithNov 10, 20255.0Hadn't been to a Wendy's in a long time. The service was great. Prices were very reasonable. My grandkids loved it.
- KMKarisma MitchellOct 28, 20251.0VERY VERY RUDE. THEY DONT LISTEN AND FOOD IS ALWAYS COLD. THEY ALWAYS HAVE A ATTITUDE. ESPECIALLY THE WHITE GUY WITH THE BLACK HAT. THEY REALLY NEED A WHOLE NEW NIGHT TEAM. ITS DISGUSTING 🤮
Frequently Asked Questions About Wendy's
Is Romeo #5 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's serve breakfast options?
Yes, this Wendy's location in Washington, MI serves breakfast, including combos, croissant, biscuit sandwiches, coffee, and sides.
Can I order food online or through an app for this Wendy's?
Yes, you can order via the Wendy's mobile app or website at order.wendys.com and place your order for pickup, drive-thru, or delivery where available.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from this Wendy's location?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or order.wendys.com.
How can I provide feedback or contact this Wendy’s location?
You can provide feedback via Wendy's Customer Care live chat or call 888-624-8140, or directly call this location at (586) 752-3277.
Where can I buy Wendy’s gift cards for this location?
Gift cards can be purchased in-restaurant, from various retailers, and online at wendysgiftcards.com.
Are there any banks or ATMs near this Wendy’s in Washington, MI?
Yes, PNC Bank and the PNC Bank Drive Up ATM are nearby, making it convenient for banking before or after your meal.
What local markets or grocery stores are near this Wendy's?
The Farmer's Daughters' Country Market is close by, perfect for picking up fresh produce before or after visiting Wendy's.
What entertainment options are available near this Wendy's?
Nearby you can find the Summit Sports Center and Summit Entertainment Center, offering bowling and recreation—great for activities after your meal.