Jimmy John's

Reviews

• D8

  Darkmatter 8

  Nov 19, 2025
  3.0
  I do delivery for DoorDash and uber eats. Twice I went to pick up an order for uber and the staff said the order was cancelled. I got there within 5 minutes I received the order on my phone. After a little questioning they said in so many words they cancelled it so their in house driver could deliver it. This is very unprofessional you are wasting peoples time and money. I suspect this is why there are so many negative reviews on why it’s taking way too long to get to the customers there food. Please quit playing with the deliveries. This happens one more time I’ll decline every delivery from this location. Other drivers beware!!!! 50/50 chance your offer won’t be there or available…..
• TT

  TAY

  Oct 2, 2025
  1.0
  Woman in her 40’s with brown hair, glasses and nose ring work drive through was shouting at me and cutting me off repeatedly. Tried to repeat my order several times but she kept speaking over me to yell.. still got order wrong and she wouldn’t make eye contact at window.
• MD

  Michelle Daly

  Aug 28, 2025
  1.0
  UPDATE: YOU CAN'T GET AHOLD OF ANYONE AT CORPORATE EITHER!! WORST RUN BUSINESS EVER! Placed an order on the website for delivery 45 minutes ago. Still have not received my food. Called the store to find out what the problem was and they tell me that they don't control their website and they don't have a delivery driver. So my food says it's been delivered but I don't have it. And they will not refund my money. So I guess I need to call corporate and figure this out. The manager was so rude!! Which I assume is the reason this location has terrible reviews. I should have read them before ordering. Lesson learned. Do not waste your time on this location. You will be overcharged and not receive your food. And don't you dare call to ask the status of your delivery unless you want to be spoken to like crap. If I could rate this location zero stars, I would! After this experience, I will never order from another Jimmy Johns again. Worst. Service. Ever.
• RA

  Robert Mac Auley

  Aug 19, 2025
  1.0
  I usually get extremely good service. This is the first time I've came through and had to wait for my pickup. They told me to hold 1 minute at the drive thru, 4 minutes later without being communicated with since being told to hold, I pulled up to the actual window. The lady followed standard protocol and asked me who the order was for, she then proceeded to tell me that they only have two people on and they're busy at the front. Instead of checking to see if I was the person, yeah, the he drives through to pick up my order. Since nobody else was there, they decided to leave me on hold. Do better
• NN

  Nicholas (Nick)

  Oct 27, 2023
  5.0
  THE FEEDBACK LINK IS NOT REAL! Jimmy John's is a joke. Overpriced and low quality food. I don't recommend. You can tell they're only worried about profits and not good service. Update three months after my original post. I frequent this place for lunch every week. The past three weeks the food has been subpar. Lettuce is Browning. The bread is either well done or under cooked. The staff is still nice. But the food is suffering for some reason. The employees are great! Really fast and friendly. I get lunch almost every day here. Today the drive thru was stacked. As soon as I walked in to get my online order. The gentleman working the window ran straight to me with my pickup order. Great service!