Wendy's

3.6
1267 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11779 E. 8 Mile, Warren, MI
48089, United States

Hours

Reviews

3.6
1,267 reviews
5 stars
482
4 stars
268
3 stars
215
2 stars
109
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback on food quality was mixed; while some found it fresh and tasty, others reported cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the bathrooms and dining area.

Service Speed

Customers frequently noted slow service, with long wait times reported in both drive-thru and in-store.
  • MM
    Mattie Morgan
    6 days ago
    5.0
    Fast in & out...nothing sure if this is good or not
  • AC
    Antone Cook
    Nov 16, 2025
    5.0
    The manager Ben at this Wendy’s is absolutely phenomenal. You can tell he loves what he does — he treats customers with respect, handles pressure like a pro, and keeps the whole store running smooth. I don’t hype up fast-food spots often, but this man deserves a raise and an award TODAY. If every Wendy’s had a manager like him, the world would be a better (and tastier) place. Much respect. 🙌🏾🔥
  • FF
    Frank Foster
    Nov 11, 2025
    5.0
    They got a quality food fast service & a fine light skin girlie that work there. She top tier fine. Rename the spot after here.
  • VL
    Vanngee Lee
    Oct 28, 2025
    3.0
    The staff is nice but unprofessional
  • JJ
    Johslin Jackson
    Oct 4, 2025
    1.0
    They are terrible customer service they make the food semi correct while you’re in the store and when you order online through DoorDash, they make it any type of way. I recently placed two biggie bag orders, and both orders were called. Both burgers had no topping just Patty and bun and they don’t answer the phone Super unprofessional.

Frequently Asked Questions About Wendy's

Is 8/Groesbeck Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.