Wendy's

3.6
1133 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15101 East 12 Mile Rd, Warren, MI
48088, United States

Hours

Reviews

3.6
1,133 reviews
5 stars
445
4 stars
256
3 stars
176
2 stars
72
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews highlighted issues with food being cold, overcooked, or not prepared as requested.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.

Speed of Service

While some customers experienced fast service, others reported long wait times and delays in receiving their orders.
  • MF
    Muhith Fahim
    Jan 6, 2026
    5.0
    The girl Zan is so cooperative and cool always take care customer . Very helpful love this place
  • RK
    Robert Kari
    Dec 10, 2025
    4.0
    We went for Frosties!
  • JR
    Joseph Romanowski
    Nov 23, 2025
    1.0
    Service was absolutely bad. People in drive thru are rude as hell and ignore you. Food was way over cooked and cold. Probably the worse Wendy's in the area. Do not recommend going here.
  • KP
    kaikei prazuch
    Nov 19, 2025
    1.0
    Went on lunch burger was literally rare, customer service there is absolutely terrible, will not be returning.
  • TP
    Traci Privette
    Nov 15, 2025
    2.0
    So I went there about 12 minutes before they closed. Sit in the drive-through for about seven minutes and then shut the lights off and close please. That is so rude. I would’ve went earlier had I known they closed at that time? I thought they’re open late it’s currently November 15, 2:02 AM. Great job guys.

Frequently Asked Questions About Wendy's

Is 12 Mile @ Hayes Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 6:00 AM to 2:00 AM.