Wendy's

3.6
1128 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15101 East 12 Mile Rd, Warren, MI
48088, United States

Hours

Reviews

3.6
1,128 reviews
5 stars
440
4 stars
255
3 stars
177
2 stars
72
1 star
184

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers received cold or old food, while others enjoyed fresh and hot meals.

Service Issues

Frequent complaints about incorrect orders and slow service, particularly during busy times.

Cleanliness

Generally positive feedback on cleanliness of the restaurant, with some noting the bathrooms need improvement.

Staff Attitude

Varied experiences with staff; some customers praised friendly service, while others reported rude or unprofessional behavior.

Drive-Thru Efficiency

Drive-thru service is often quick, but there are instances of long waits and order inaccuracies.
  • TP
    Traci Privette
    Nov 15, 2025
    2.0
    So I went there about 12 minutes before they closed. Sit in the drive-through for about seven minutes and then shut the lights off and close please. That is so rude. I would’ve went earlier had I known they closed at that time? I thought they’re open late it’s currently November 15, 2:02 AM. Great job guys.
  • JW
    Justin Wilson
    Nov 10, 2025
    5.0
    This is the Wendy's to go to, I usually have larger pick up orders and everything is hot, fresh and in the bag when I get home. The workers are usually always friendly. I think maybe one time I had to go back because like one thing was missing other than that at least 9 out 10 times they're on it.
  • MS
    mhmd saad
    Oct 31, 2025
    1.0
    Refused to give mobile order worst service
  • SR
    Sandra Reed-Gibson
    Oct 27, 2025
    5.0
    Great fast food if you want to just grab something real quickly on the go Wendy is a great alternative. The frosty's at Wendy's has always been and probably always will be just the best chocolate is my favorite friendly service and we like a good burger on the go every now and then.
  • MG
    Miss Kiesha Gentry
    Oct 22, 2025
    1.0
    EVERY TIME I COME HERE MY FOOD IS OLD .... BREAKFAST AND THE START OF LUNCH TODAY ..... JUST HOW .... IF I WASN'T SO DAMN SLEEP DEPRIVED BECAUSE I HAVE A NEWBORN I WOULD'VE CALLED AND COMPLAINED ..... THIS IS ANNOYING, I WON'T BE FREQUENTING THIS LOCATION ANYMORE 😤

Frequently Asked Questions About Wendy's

Is 12 Mile @ Hayes Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.