Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers received cold or old food, while others enjoyed fresh and hot meals.
Service Issues
Frequent complaints about incorrect orders and slow service, particularly during busy times.
Cleanliness
Generally positive feedback on cleanliness of the restaurant, with some noting the bathrooms need improvement.
Staff Attitude
Varied experiences with staff; some customers praised friendly service, while others reported rude or unprofessional behavior.
Drive-Thru Efficiency
Drive-thru service is often quick, but there are instances of long waits and order inaccuracies.
TP
Traci Privette
Nov 15, 2025
2.0
So I went there about 12 minutes before they closed. Sit in the drive-through for about seven minutes and then shut the lights off and close please. That is so rude. I would’ve went earlier had I known they closed at that time? I thought they’re open late it’s currently November 15, 2:02 AM. Great job guys.
JW
Justin Wilson
Nov 10, 2025
5.0
This is the Wendy's to go to, I usually have larger pick up orders and everything is hot, fresh and in the bag when I get home. The workers are usually always friendly. I think maybe one time I had to go back because like one thing was missing other than that at least 9 out 10 times they're on it.
MS
mhmd saad
Oct 31, 2025
1.0
Refused to give mobile order worst service
SR
Sandra Reed-Gibson
Oct 27, 2025
5.0
Great fast food if you want to just grab something real quickly on the go Wendy is a great alternative. The frosty's at Wendy's has always been and probably always will be just the best chocolate is my favorite friendly service and we like a good burger on the go every now and then.
MG
Miss Kiesha Gentry
Oct 22, 2025
1.0
EVERY TIME I COME HERE MY FOOD IS OLD .... BREAKFAST AND THE START OF LUNCH TODAY ..... JUST HOW .... IF I WASN'T SO DAMN SLEEP DEPRIVED BECAUSE I HAVE A NEWBORN I WOULD'VE CALLED AND COMPLAINED ..... THIS IS ANNOYING, I WON'T BE FREQUENTING THIS LOCATION ANYMORE 😤
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Warren, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Warren, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (586) 552-4805.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 12 Mile @ Hayes Wendy’s serve breakfast?
Yes, this Wendy’s location in Warren, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at this Wendy's in Warren, MI?
Delivery is available where supported. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I give feedback about my experience at this Wendy's location?
You can provide feedback via Wendy's Customer Care team through live chat or phone at 888-624-8140. Additionally, fill out the Customer Satisfaction Survey online using your receipt details.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple Store.
Where is this Wendy's located?
This Wendy's is located at 15101 East 12 Mile Rd, Warren, MI 48088, United States.
What are some nearby dining options around this Wendy's location?
Nearby dining options include Little Caesars Pizza, Arby's, Taco Bell, Burger King, Dragon 1 Express, and Kavan's Tavern Burger Bar.
Are there recreational activities near this Wendy's in Warren, MI?
Yes, The Great Skate roller skating rink and Zumba Fitness with Jules are nearby for active entertainment and fitness.
What landmarks or institutions are close to this Wendy's?
Nearby landmarks include Kings Pointe Apartments, Wayne State University, Macomb Community College, MCC South Campus Library, and the Social Security Administration office.