Wendy's

3.3
1008 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
24845 Ryan Road, Warren, MI
48091, United States

Hours

Reviews

3.3
1,008 reviews
5 stars
318
4 stars
216
3 stars
167
2 stars
97
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly while others are reported as rude and unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers received fresh food while others reported cold or stale items.

Cleanliness

Concerns about cleanliness in the restaurant and restrooms, with some customers noting dirty conditions.

Speed of Service

Service speed varies; some customers experienced long wait times while others noted quick service.
  • KT
    Kayla T
    Nov 15, 2025
    1.0
    I did a mobile order for a baked potato. Came in about 15 min. Someone else wanted a baked potato so I placed another mobile order and waited a few minutes and got back in line and let them know I had to order for pick up. It could have maybe they needed more time to complete the order but I get to the window she tells me they don’t have the potato I said OK so what can I do to cancel it? She tells me she doesn’t know And it was just no customer service at all. In the moment with the woman with the pinkish hair. Even though I just picked up a potato 6-7 mins ago now you don’t have any, ok. The tone could have been nicer I just said ok and drove away
  • JS
    Jolie Sanders
    Oct 25, 2025
    5.0
    Went inside to place my order Terriana (Teri) has great customer service. She was very polite thank you so much. Good customer service is hard to find these days.
  • PQ
    Ps Qs
    Sep 30, 2025
    1.0
    I used to love coming here on I believe Joe?s shift I haven’t seen him in a long time.. anyways I always ask for my order cooked fresh and it seems like every time I ask practically beg because I say it multiple times and they still DONT DO IT. then I’ll wait the 8-10 minutes and the extra items I paid for wouldn’t be on the sandwich. I know you guys don’t care much and you’re just at work but it’ll be nice to just listen to the customer because that’s what you sign up for in customer service.. idk I just think that’s rude and disrespectful that’s like giving someone who said no salt, salt. no tomatoes. Tomatoes… like just inconveniencing people as if these ingredients are coming out of your pockets personally.
  • CE
    Christina Brodbeck Espinoza
    Sep 28, 2025
    5.0
    Great service. Lack luster food. No salt in the fries at all....not so yummy.
  • DW
    Dvonte Williams
    Sep 8, 2025
    2.0
    Food fresh… Don’t care much for the greeting I received in the Drive thru… I pull up, a couple minutes go by then she says “Go Ahead” no welcome to Wendy’s or no Hi what can I get for you 🤷

Frequently Asked Questions About Wendy's

Is 24845 Ryan Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.