Wendy's

3.2
1452 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
31301 Van Dyke Road, Warren, MI
48093, United States

Hours

Reviews

3.2
1,452 reviews
5 stars
415
4 stars
306
3 stars
249
2 stars
137
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely slow service, with long wait times and frequent order mistakes.

Food Quality

Customers consistently reported cold, stale, or poorly prepared food, with several instances of mold and incorrect orders.

Customer Experience

Many reviews mentioned rude or unhelpful staff, contributing to a negative overall experience.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions noted in multiple reviews.
  • JK
    jubilee Krause
    1 day ago
    1.0
    My mom was charged for three meals when she only asked for two they didn’t even give her the three meal. They also didn’t issue a refund. I tried calling and they didn’t answer.
  • MS
    Madison Snyder
    1 day ago
    2.0
    Extremely slow service, expect to wait 5-10 minutes regardless if there is a line or not
  • KS
    karen Swords
    Jan 1, 2026
    1.0
    Slow New Years -only 1 car ahead- tried to order the tangerine drink-nope dont have it Ok cold brew then- nope don't have it Ok just lg chili with onion s.cream and cheddar Ok 5.45 Bagged chili no onion-no s.cream-no napkins and I rcvd a gd.. fork...no reciept to refer to or call about I've been here a few times in the past same of issues out of-out-of and doesnt work oh or cleaning machines.. I cannot recommend location for any reason even tho its convenient. Staff was polite and thats it. Nothing overwhelming or worth noting
  • CB
    cardy b
    Dec 27, 2025
    1.0
    The restaurant is hardly clean. Most times there’s food all in the seats and food on the floor brushed up against the seating. Service is alright. You get what you’re paying for… food is poor quality. I usually take my dog here after the vet for a treat because that’s really all their food is good for.
  • DD
    Dimn
    Nov 26, 2025
    1.0
    This Wendy's sucks, most of them are quick and efficient. This one I went inside and ordered and had 2 people in front of me and they didn't even take anyone's order for 5+ minutes. Then once they took the orders it was closer to 10 more minutes to get food and it wasn't even made well, messy and nasty. Avoid this one, drive to the next Wendy's it'll be faster and have better food.

Frequently Asked Questions About Wendy's

Is Van Dyke Hwy. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Van Dyke Road in Warren, MI?

The drive-thru at Wendy's on Van Dyke Road is open daily from 9:00 AM to 1:00 AM.