Wendy's

3.2
1441 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
31301 Van Dyke Road, Warren, MI
48093, United States

Hours

Reviews

3.2
1,441 reviews
5 stars
413
4 stars
305
3 stars
249
2 stars
136
1 star
338

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, including issues with freshness and incorrect orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and failure to follow special requests.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exacerbated by understaffing.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.
  • AL
    Amy Lynn
    Nov 15, 2025
    1.0
    Just go somewhere else! Terrible.
  • SJ
    Stacie Johnson
    Nov 15, 2025
    1.0
    This location has had a turn for the worse, we went and got burgers and I got a slop of a mess so much sauces where put on it I had to scrap the sauce off and it still wasn't edible. I wouldn't go here without making sure your food is correct and not inedible
  • RM
    ranika mencer
    Nov 3, 2025
    2.0
    Food always hard, sloppy and cold. Never has ice, limited beverages and flat pop.
  • TW
    Teri way
    Oct 30, 2025
    1.0
    I paid over $9.00 for a stale chicken nugget combo. Gross!!!!
  • DL
    D L
    Oct 26, 2025
    1.0
    Trash garbage don’t waste your time or money here Cold food Messed up order 3 times

Frequently Asked Questions About Wendy's

Is Van Dyke Hwy. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.