Wendy's

3.5
1432 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
25345 Hoover Road, Warren, MI
48089, United States

Hours

Reviews

3.5
1,432 reviews
5 stars
518
4 stars
314
3 stars
226
2 stars
98
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and incorrect orders.

Order Accuracy

Many reviews indicated frequent issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others complained about old or improperly cooked food.

Cleanliness

Several customers noted unsanitary conditions, particularly in the dining area and bathrooms.

Management Issues

Customers expressed dissatisfaction with management, citing rude behavior and lack of support during service issues.
  • JJ
    Jeff C (JC)
    Nov 9, 2025
    5.0
    I go to the drive thru on my way to work. Wendy's has the best breakfast sandwich. The bacon, egg and cheese croissant is delicious.
  • LK
    Lisa Kenter
    Nov 8, 2025
    1.0
    I just came through the drive-thru order five biggie bags 4 Dr pepper one Sprite and a 6-piece nugget upon getting home I only got my five biggie bags three Dr peppers and two sprites I've called the store four times nobody is answering this is very unacceptable how they treat their customers definitely be going to a different Wendy's from now on don't care if it's out of my way I have worked with the company
  • MS
    Morning Star
    Nov 1, 2025
    5.0
    This Wendy's was very thorough and efficient!! Awesomeness
  • JJ
    Jr Jr
    Oct 26, 2025
    5.0
    This Wendy's was good service was good food was good clean inside and out
  • LJ
    Lilla Jay
    Oct 19, 2025
    1.0
    Got the worst chicken nuggets(taste like old grease) French fries taste old and the frosty was like chocolate milk(not even frozen) This was a waste of 15.00!!!! Won't be back!!!!

Frequently Asked Questions About Wendy's

Is 25345 Hoover Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.